Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: A Call Center Nursing Supervisor is a licensed professional who provides indirect patient care services under a physician’s plan of care and in accordance with the policies and procedures of Option Care Health, the state’s professional standards, and regulatory entities. The Nursing Supervisor is responsible for providing and overseeing complete patient assessment, care planning, patient, and caregiver education, evaluating progress toward goals and recommendations for changes in the plan of care. The Nursing Supervisors additional competencies allow for independence in the practice of the specialty and positions the Nursing Supervisor to train and oversee pertinent competencies. This is a remote role, and the individual must live within the EST zone and in a Compact State.Job Description: ​ Job Responsibilities (listed in order of importance and/or time spent) - Competent in the clinical management of home infusion patients including Patient management skills, the Nursing Process, the rules of Federal, state, and local regulatory entities that oversee and control the provision of care in a Home Health Agency. - Knowledgeable of documentation and billing requirements for home health/ infusion care goods and services. - Determines suitability of patients for home care. - Supervises, monitors, and evaluates the quality and effectiveness of patient care by call center nurses. - Complies with reporting requirements, ensures policy and procedure, and compliance. - Reviews and monitors appropriateness of Nursing Care Plans and directs the staff to modify the plan as needed. - Participates in the process for assessing, managing, and reporting data to senior leadership. - Develops, implements, evaluates, and participates in office specific continuing education and orientation programs. Assists in the recruitment, development, and monitoring of new staff. - Coordinates and participates in call responsibilities. Maintains confidentiality of patient and proprietary information. - Participates as a member of process improvement teams, including conducting chart audits. Identifies opportunities for improvement and communicates to senior leadership. - Speaks knowledgeably of the scope of services that are available through Option Care and provides support to sales professionals on an ongoing basis. Supervisory Responsibilities Does this position have supervisory responsibilities? (i.e., hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No Yes X Basic Education and/or Experience Requirements - Registered Nurse with a license in the current state of practice with 1 year of nursing supervisory/charge experience, or at least 3 years of relevant nursing experience with demonstrated progression. - Must live in a Compact state with an active corresponding license - Must have a Compact RN license - Required certification in CPR. - Member of a state or national professional organization. Basic Qualifications & Interests (BQIs) - Experience applying knowledge of local, State, Federal, accrediting body, and OSHA rules and regulations. - Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. - Experience in the indirect management of team members, including assisting in the development, training, and assignment of work/projects to other members of a team. - Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. - Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting, and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions). - Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). - Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding, and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show). - Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary. Travel Requirements: (if required) - Minimal Preferred Qualifications & Interests (PQIs) - BSN - CRNI or other professional certification. - At least 1 year of supervisory experience in a hospital or home health care setting is preferred. - At least 1 year of experience in the indirect management of team members, including assisting in the development, training, and assignment of work/projects to other team members is preferred. Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $84,830.05-$141,376.21 Benefits: -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -myFlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. ​

Company Statement VIA LINK is a 501(c)3 nonprofit organization that provides a range of services to the people of Louisiana. We provide emotional support to those in crisis, help people connect with critical services, give suicide intervention, offer referrals to community resources and more. These services are provided over phone, text, and online chat services 24/7, 365 days a year. VIA LINK VIDEO LINK Overview VIA LINK is looking for Full-Time Remote Contact Center Specialists. Part-Time employment may be considered, but the Candidate must be able to attend our full time training schedule (7 consecutive weeks of training working 32-40 hours a week). Training is set to start April 27th and end June 13th. We are hiring for both full-time and part-time positions to support our 24/7, 365 contact center operations. Available shifts include weekday evenings (Monday–Friday, 3:00 PM–11:00 PM CT), overnight shifts (11:00 PM–7:00 AM CT), and weekends (7:00 AM–3:00 PM CT, 3:00 PM–11:00 PM CT, and 11:00 PM–7:00 AM CT). Common shifts are typically 6 to 8 hours and vary between phone or text/chat shifts. You will work a set and consistent schedule after the full time training. Scheduling options will be provided to you at the assessment stage of the interview process. Full time staff members are scheduled for a minimum of 32 hours per week and part time staff are scheduled for no more than 30 hours a week. ***Weekday and weekend availability REQUIRED. Due to the 24-hour nature of the agency contact center, all Contact Center Specialists are required to work during natural disasters affecting the state of Louisiana, and on occasional holidays, as part of a team rotation. Specialists will receive extensive training in crisis counseling, information & referral, and suicide prevention. Specialists will be trained to answer inquiries via phone, text and chat. Contact Center Specialists provide callers with free, confidential short-term emotional support, crisis intervention, suicide prevention, information, referrals, follow-up, and advocacy. The PRIMARY DUTIES of a Contact Center Specialist include: - Understanding and following all established procedures and recognized best practices; - Employing active listening techniques to assist callers in de-escalating from mental health issues/concerns; - Providing appropriate response to caller needs by following the VIA LINK crisis intervention model; - Providing critical resources and support to individuals in crisis; - Following all VIA LINK contact center procedures and personnel policies; - Accurately completing call reports and contact documentation at the end of each call and shift; - Working occasional holidays and unscheduled hours as needed; - Working effectively as part of a team; - Actively participating in required trainings in order to support individual professional development and the integrity of agency programs; - Protecting confidentiality of agency location, software, records, etc.; - Troubleshooting minor tech issues, as this is a remote, computer-based position. Qualifications: Minimum 6 months related experience preferred. Prior Social Service experience preferred. Contact Center Specialists are required to interact with a broad range of callers. Therefore, the following skills and proficiencies are also essential requirements of the position: - Ability to maintain regularly scheduled full time shifts, either night shift, day shift, or a combination of the two. - Reliable laptop/computer with secure and private wifi internet connection (computer must have a video camera to attend online training sessions held via web-based video conferencing). Upon completion of training, staffed Specialists will be issued an agency laptop for continued work. - Have a private and confidential space to conduct work. - Excellent computer skills, including the ability to complete and submit online reports, use multiple forms of digital communication, and utilize internal search databases. - Excellent verbal and written communication, including the ability to effectively communicate with callers, co-workers, and supervisors. - Excellent interpersonal skills, ability to empathize with others and maintain a non-judgmental attitude. - Must be able to work under pressure and meet deadlines, while maintaining a growth-oriented attitude and provide exemplary support to callers. - Ability to work independently and to carry out daily tasks to completion, follow prescribed routines, and employ standard best practices. - Collaborate well with others. Preferred Qualifications: - Bilingual: Spanish or Vietnamese - Bachelor's or Master's degree in a human service field - Familiarity with Gmail and Google Drive Hourly Pay Rate: $17.25 (an extra $2 per hour added to those that work overnight hours from 11pm-7am CT). Training: Incoming Specialists will be required to complete a two month introductory training period. Candidates are required to attend all training shifts over the course of 7 consecutive weeks, working 32-40 hours a week while in training. A complete training schedule will be provided to qualifying candidates. EEO Disclaimer VIA LINK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We are hiring for the May Class! Interviews will start middle of February. Work Schedule: Shifts are assigned between 9:00 a.m. and 1:30 p.m. local time. Shifts beginning at 12:30 p.m. or later receive a 10% shift differential. Training starts May 4th, 2026 Incentives: - Employees scheduled to work a standard full-time shift that begins after 12:30 PM (local time) are eligible for a 10% pay incentive. - This role qualifies for a 10% Spanish bilingual pay incentive once training is completed and a Spanish language assessment is passed. Basic Qualifications - High school diploma or equivalent - Typically, at least 18 months of customer service or related experience Preferred Skills/Experience - Effective problem-solving and negotiation skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Proven time management skills and ability to multitask - Experience interacting positively with unsatisfied customers - Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications This is a remote position with preference for candidates residing near the following hubs: - Cincinnati, OH - Milwaukee, WI - Fargo, ND - Knoxville, TN - Twin Cities, MN - St. Louis, MO - Owensboro, KY - Atlanta, GA - Charlotte, NC - Oshkosh, WI - Dallas, TX - Phoenix/Tempe, AZ - Portland, OR Location expectations This role is designated as U.S. home-based remote. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Location: Avera Palm Place Worker Type: Regular Work Shift: Rotating days/evenings/nights/weekends/holidays (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $32.50 - $48.50 Position Highlights This position is located ONSITE in SIOUX FALLS, SD, in an Avera facility. You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Delivers Nursing Care by developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions; providing physical, emotional, psychological, and spiritual support to patients, families, and friends to understand patient conditions, medications, and self-care skills; noting changing conditions and needs; re-evaluating care objectives. What you will do - Provides patient care by reviewing physician prescriptions; communicating the nursing care plan and all pertinent information to other members of the health care team; coordinating with other healthcare providers; providing physical, emotional, psychological, and spiritual support to patients, families, and friends; conferring with physicians. - Develops nursing care plans by obtaining medical histories; examining patients; documenting patient physical condition, psychological status, and influencing social factors; conferring with family and friends; developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions, schedules, and timetables. - Teaches healthcare requirements by establishing patient care goals; instructing patient, family, and friends to understand condition, medications, and self-care skills; answering questions; providing information and resources. - Evaluates patient care by adhering to therapeutic standards; measuring health outcomes against patient care standards; reviewing patient records; noting changing conditions and needs; re-evaluating care objectives; modifying nursing care plan. - Maintains safe, secure, and healthy patient care environment by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations; adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. - Documents patient care services by charting in patient and department records. - Keeps patient care equipment operating by following operating instructions and established procedures; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. - Keeps patient care supplies ready by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items. - Maintains competence in nursing capabilities outlined by leadership. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: - Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire Preferred Education, License/Certification, or Work Experience: - 1-3 years Experience working in a clinical environment Expectations and Standards - Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. - Promote Avera’s values of compassion, hospitality, and stewardship. - Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. - Maintain confidentiality. - Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. - Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. - PTO available day 1 for eligible hires. - Up to 5% employer matching contribution for retirement - Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.