Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Do you enjoy working with people in a fast-paced environment? If so, consider a position as an Equipment Distribution Coordinator. Join our fast-growing U-Box department and become part of our Equipment Distribution Program and Team. Equipment Distribution Coordinators use new and exciting programs to reach existing U-Haul customers with offers to participate in our Equipment Distribution program. You will manage the end-to-end process of helping orchestrate transfers of our U-Haul trailers across the continent, playing a pivotal role in the success of U-Haul and the U-Box program as you help to move equipment where it is needed most! We are looking for friendly customer service-oriented team members who take pride in assisting customers every day. Team members are expected to follow established methods and procedures, handle all calls expediently and efficiently, meet all quality-related metrics and goals, and act in a courteous and friendly manner while serving the customer. Position Details: - Seasonal End Date – 10/4/2026 - Weekend availability is required. - Location – Remote positions available as well as In-Office at the U-Haul International Midtown Campus in Phoenix, Arizona. This job might be for you if: - You enjoy helping people and problem-solving. - You like a fast pace starting day one and staying busy every day. - You enjoy working closely with your manager and receiving daily feedback. - You are comfortable learning and using multiple computer programs. Daily Tasks Include: - Interacting with field personnel via phone, email, IM chat and SMS text messages - Communicating with customers by making outbound calls, answering all incoming calls and via SMS text messages - Managing dashboards, reports and files as needed - Working on multiple customer records simultaneously Minimum Qualifications: - Basic keyboarding and computer skills - Ability to navigate and use multiple computer programs at once - Excellent verbal communication and listening skills - Clear speaking voice - General knowledge of U.S. geography - Willingness to incorporate feedback to constantly improve performance Training and Education Explained: - Fast-paced, hands-on education working with your manager from day one - Training schedule may fall outside of provided availability - Self-paced education at our very own U-Haul University - Learn and begin performing some of your job duties with customers in the first week - Build on your skill set through on-the-job, continued education - Begin performing additional job duties with the customers and the field as you learn them Scheduling Requirements: - Seasonal team members must be available to work at least 32 hours per week, Thursday - Sunday (includes 8.5 hours on the weekend). - Shifts between 8:00 AM - 5:00 PM (Arizona time) with a priority on Thursday, Friday, Saturday, and Sunday. The total number of hours scheduled each week will be based on business needs. - Available to work at least one weekend day per week (8.5 hours) either Saturday or Sunday. - Working holidays is required to provide support for Customers year-round. On said holidays, scheduling outside your availability to meet business needs may be required. A note about how we schedule: Availability to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules, especially for students and teachers. However, if availability to work does not align with the needs of the business the result may be fewer hours scheduled. The following is required to work from home: - You must have a quiet, private work area. - Dependent and child-care arrangements must be made as if you were working in-person at a U-Haul facility. This position does not allow flexibility to be on-call care for others during work hours. - All work duties, including initial education, must be performed at your home address. - If you want to switch or substitute computers at any time, Manager approval is required. The following technical requirements must be met to work from home: *Computer requirements and internet speed will be verified, if interviewed. Additional requirements may apply. Computer Specifications - Operating System: Windows 11 - RAM: 16GB minimum (32GB recommended) - Processor: CPU benchmark score of 6,000 minimum (10,000 recommended) - Storage: SSD with at least 5GB free space Additional Hardware - Webcam (external or built in) - USB headset (wired) Internet speeds - Ping: under 100 - Download: 50MB minimum (100MB recommended) - Upload: 5MB minimum (10MB recommended) Physical Demands: The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Company Description Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here. Job Description The Master Lock Consumer Service team is comprised of front-line professionals who take pride in ensuring an excellent customer experience. They are the personal connection between our company and our customers. YOUR ROLE: As the Customer Solutions Representative, you are the “Voice of Master Lock” that consumers interact with when they have product or warranty questions. You will provide world-class customer service to our consumers and receive paid virtual training in Master Lock products to make sure you are ready to assist our customers. Before the completion of training and to ensure you are ready for the role, you will be paired with a tenured teammate to prepare for success in your new career. Master Lock offers a competitive starting rate of $37k/yr ($17.79/hour) and benefits from day one, which include medical, dental, vision, annual bonus opportunities, paid time off, 401K, profit sharing, product discounts, and more. This position is 100% remote and Master Lock provides all the necessary equipment for you to be successful! If this sounds like the position for you, our next training will begin on May 4, 2026 with training hours of 8:00 am-4:30 pm CST (M-F). After training you will transition to our regular contact center hours of Monday - Friday 8:30am - 5:00pm Central Time. Qualifications What you will be doing: - Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Master Lock - Manages inbound calls from consumers to resolve product and technical support issues. This includes identifying and determining the problem and cause, and explaining the best resolution - Efficient use of technology to assist consumers with identification of product, explanation of resolution, and technical support and instruction for repair and/or installation of service kit or product. - Negotiates solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Master Lock - Maintains professional composure during interactions - Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures - Records consumer demographics, product information, and troubleshooting efforts as required - Performs other duties and/or special assignments as needed Qualifications: - High School diploma or equivalent required. College degree or currently working towards the completion of a college degree is strongly preferred. - 2 years experience in a contact center or other fast-paced customer service environment required. - Excellent professional communication skills required, both verbal and written - Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus - Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation - Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork - Incumbent must have access to a Static IP address and meet internet speed requirements - Incumbent must pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy Additional Information Fortune Brands believes in fair and equitable pay. The base salary range for this role is: $37,000 USD. with the required equipment being provided by Fortunes Brands. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan. At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates. Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com. Equal Employment Opportunity Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic. Reasonable Accommodations Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Important Notice: Protect Yourself from Fraudulent Job Postings To protect yourself from fraudulent job postings or recruitment scams, please note that Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. Fortune Brands will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins. - Department: Customer Service

Southern California Permanente Medical Group (SCPMG) is a physician-led partnership with strong values that support a patient-centered and evidence-based approach to medicine. Provides our physicians with the resources and support systems needed to ensure every physician can focus on practicing medicine, connecting with one another, and providing the best possible care to their patients. Additional Information · Board Certified or Board Eligible About the area Kern County offers physicians and their families some of the region’s most affordable housing, along with several of California’s top natural attractions: it’s the closest SCPMG area to the great outdoor experiences of world-famous Yosemite, King’s Canyon, Sequoia, and Death Valley National Parks. The city of Bakersfield is a secret gem, with groves of old-growth trees, wide streets, and blocks of beautiful homes—without the typical Southern California traffic jams. Working here Kern County is unique within SCPMG. With its smaller-town, less urban feel, there is a true sense of family, of being an integral part of something very special. It’s the only medical center within SCPMG that can meet as one united group at the same time. Our area’s smaller size fosters open dialogue across all levels, offering physicians a voice and enabling constant improvements, small and large. Physicians enjoy the best of two worlds—operating within the stability and support of the Permanente system yet maintaining the feel of a smaller medical group. New hires are quickly integrated into the system, for accelerated learning and support. This welcoming spirit goes far beyond the medical center: Physicians’ spouses and families are actively connected to one another in social activities, formal and informal, and to local culture and activities. Equal Employment Opportunity External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

• Successfully and effectively address all calls and cases received in the Service Center. • Maintain accurate call records of customer interactions or transactions, including recording details of inquiries, complaints, or comments, to include action steps taken to resolve the reason for the call. • Perform outbound calls to obtain information to complete specimen or billing processing and/or investigate order issues. • Process and facilitate requests for amended reports, add-on tests, cancellation requests, and data entry errors. • Access, enter, update, and maintain accurate customer account information in Laboratory Information System, CRM, and other software platforms while speaking with the caller in real time. • Provide technical support for MH customer portal. • Route calls and cases to other departments when appropriate. • Ensure HIPAA, Confidentiality, and compliance policies, procedures, and standards are always adhered to. • Accurately process new client registrations, service contracts, customer agreements, and practice update forms. • Utilize subject matter expertise to proactively identify customer training opportunities. • Effectively build rapport with diverse internal and external customer base. • Maintain competencies required for the position and specific areas assigned. • Ability to ensure administrative, physical, and technical cybersecurity controls are always adhered to. • Perform other duties and special projects as assigned.