• Independently lead high-impact analytics projects that inform strategy and improve business outcomes • Design and evaluate experiments (including A/B tests, geo tests, and incrementality analyses) to measure campaign efficacy and guide channel investment decisions • Develop and enhance customer attribution methodologies and marketing performance frameworks • Partner closely with Marketing and Data Science to identify new modeling opportunities that drive targeting and bidding efficiency • Develop and maintain business intelligence tools, dashboards, and data pipelines that support ongoing performance monitoring and reporting • Mentor junior analysts and elevate analytical rigor and collaboration across the team • Communicate complex insights to stakeholders at all levels, including Director and VP audiences

• Support sales, service, and order management teams by validating and remediating requested customer information • Accurately enter data into CRM and ensure accuracy in all ERP systems • Provide first level support to downstream users as needed • Simplify and maintain sales operations processes and policies using lean methodologies to continuously improve customer account data • Execute processes to support customer account requests within the agreed upon support level agreement • Coordinate all activities related to quarter and month end customer support • Act as a cross-functional coordinator to resolve customer issues & complaints arising from account requests

AHCCCS Arizona Health Care Cost Containment System Accountability, Community, Innovation, Leadership, Passion, Quality, Respect, Courage, Teamwork The Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency, is driven by its mission to deliver comprehensive, cost-effective health care to Arizonans in need. AHCCCS is a nationally acclaimed model among Medicaid programs and a recipient of multiple awards for excellence in workplace effectiveness and flexibility. AHCCCS employees are passionate about their work, committed to high performance, and dedicated to serving the citizens of Arizona. Among government agencies, AHCCCS is recognized for high employee engagement and satisfaction, supportive leadership, and flexible work environments, including remote work opportunities. With career paths for seasoned professionals in a variety of fields, entry-level positions, and internship opportunities, AHCCCS offers meaningful career opportunities in a competitive industry. Come join our dynamic and dedicated team. Medical Economics Analyst Senior Information Services Division (ISD) Job Location: Address: 150 N. 18th Ave, Phoenix, AZ 85007 Posting Details: Must Reside in Arizona. Salary: $70,000 - $75,000 Grade: 26 FLSA Status: Exempt Closing Date: Open Until Filled This position may offer the ability to work remotely, within Arizona, based upon the agency’s business needs and continual meeting of expected performance measures. Job Summary: A career in public service awaits you. COME JOIN OUR TEAM! A great benefit of working for the State of Arizona is a fantastic work/life balance. State employees enjoy challenging work, popular remote work options, comprehensive health and wellness benefits, and career growth opportunities. The State of Arizona ranks #30 in Healthiest 100 Workplaces in America! This recognition honors organizations that champion employee wellbeing through innovative health programs, inclusive wellness initiatives, and a culture rooted in care. The Senior Medical Economics Analyst will work in the Office of Data Analytics translating Medicaid claims, encounters, membership and other data into consumable actionable insights via summaries, visualizations, and recommendations. Major duties and responsibilities include, but are not limited to: • Production of data-driven analysis and its presentation: Work with business areas to create and monitor standard reporting packages and dashboards including key performance indicators, Research healthcare delivery topics, analyze data, and recommend solutions to address business challenges, Analyze claims, encounters, membership, and other data to identify early signs of trends or other issues related to medical care costs and quality of care, Extract, analyze, and interpret data for more complex insights related to cost drivers, and Present analytical findings to internal business partners and Agency leaders which may include leading discussions and providing further analysis. • Participate in several Agency initiatives, supporting staffing to deliver results across all functions within the Office of Data Analytics including: Develop research and analyze processes to review financial data to draw conclusions for senior leadership. • Participate in efforts to educate executives, employees and customers regarding the strategic value of data and its important role as a business asset and decision-making tool. • Support the development and training of team members and colleagues. Knowledge, Skills & Abilities (KSAs): Knowledge: • Data management concepts, practices, and procedures focusing on data governance • Healthcare data and concepts including medical and pharmacy claims, utilization management and demographic data and healthcare industry coding systems ICD-10, CPT/HCPCS, Revenue Codes, and others as applicable • Modeling of complex datasets • Data analysis and data mining • Reporting and analytics • IBM Cognos, Power BI and/or equivalent BI tools • Microsoft Excel, Word and PowerPoint • Medicaid/Medicare programs and services • PMMIS - AHCCCS business needs, operations and dependencies • Encounter processing • Managed Care Organization and CMS policy that relate to data governance Skills: • Strong customer service skills • Excellent interpersonal, written, and oral communication skills (verbal, written, and presentation) • Excellent problem-solving skills and attention to details Abilities: • Balance, prioritize and organize multiple tasks • Work collaboratively in teams and across organizations • Synthesize feedback and adjust plans accordingly • Build strong relationships inside and outside the organization • Resolve incidents/problems efficiently and effectively, recognizing customers’ competence levels, and able to approach each level appropriately • Supervise small to medium teams • Understand and anticipate needs and priorities of both internal and external customers • Organize data in a way that facilitates inferences, conclusions, and decisions Qualifications: Minimum: • Bachelor’s degree in Mathematics, Statistics, Economics, Finance or healthcare related discipline and/or 10 years of experience in business analysis or equivalent. Medicaid or Medicare experience working with healthcare data including but not limited to medical claims data at a medical insurance company or equivalent work history at a State or Federal level for these programs. Experience querying, summarizing, and manipulating data using SQL, SAS, Python, R, Machine Learning, Cognos or PowerBI. Preferred: • Master’s degree in Mathematics, Statistics, Economics, Finance or healthcare related discipline. Experience preparing/ presenting dashboards and data using a data visualization tool such as PowerBI. Experience clearly explaining complex methodologies and present findings and recommendations to both technical and non-technical audiences. Pre-Employment Requirements: • Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions. • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: • 10 paid holidays per year • Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here. • Other Leaves - Bereavement, civic duty, and military. • A top-ranked retirement program with lifetime pension benefits • A robust and affordable insurance plan, including medical, dental, life, and disability insurance • Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications) • RideShare and Public Transit Subsidy • A variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program • Administered through the Arizona State Retirement System (ASRS) • Defined benefit plan that provides for life-long income upon retirement. • Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. • Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program • Voluntary participation. • Program administered through Nationwide. • Tax-deferred retirement investments through payroll deductions. Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

• Become a subject matter expert on our data and its capabilities, and promote data best practices across the organization • Assist in data governance such as deprecating outdated or redundant reports and dashboards, and addressing schema or data source changes before they break reporting • Produce high-quality analyses and dashboards that translate complex data into clear, actionable recommendations tailored to different audiences • Create analyses, metrics, and actionable deliverables for Tava leadership to assess business performance, and recommend actions to drive growth and efficiency • Analyze clinical data to identify insights that will guide our interactions with clients and therapists • Work alongside the team to meet critical priorities and ensure timely, accurate outputs. • Enable a culture of broad access to readily-available data • Work cross-functionally to organize and analyze internal data across all departments • Participate in the strategic planning process and provide insights/ideas for process improvement • Challenge assumptions to ensure we’re answering the right questions. • Communicate trade-offs, timelines, and limitations effectively to non-technical stakeholders.