Job Description Our team is changing the face of legal, compliance, and operational risk. Today, our products run over 1200 corporations of all sizes across the globe, representing six of the Fortune 10, almost 40 percent of the Fortune 500, and over 50,000 users in over 150 countries. These teams depend on our technology and our people to help them grow and protect their organizations. Our approach to work is proactive, collaborative, and committed. The professionals who thrive at Mitratech are those who know how to balance individual excellence with teamwork. We believe enthusiasm fuels great work, so we look for people who are truly passionate about creating an environment of transparency, predictability, and control just as we do for our clients. The Professional Services Sales Manager is responsible for managing all services-related activities throughout the sales process, including participation in pre-sales discussions, early project estimating, scope definition, and development of Statements of Work. This role serves as the central point of coordination between the Services organization and the Subscription Sales team, ensuring that customer expectations, delivery assumptions, and commercial terms are clearly aligned before project kickoff. At the corporate level, the Sales Manager is responsible for communicating services scope, readiness considerations, and implementation requirements across internal teams to support successful deal execution and a smooth transition from sale to delivery. The Sales Manager is a key resource in ensuring services are accurately represented and positioned within the overall customer engagement. Essential Duties & Responsibilities: - Serve as the primary point of contact and representative for Professional Services throughout the sales cycle, partnering closely with the Subscription Sales organization. - Participate in pre-sales discovery meetings, customer presentations, and solution discussions to ensure services requirements are clearly understood and positioned appropriately. - Develop high-level implementation estimates early in the opportunity lifecycle, including effort, timeline, and resource assumptions. - Lead the transition from early estimates into formal deliverables, including: - Defining project scope - Building cost models - Documenting assumptions and exclusions - Identifying dependencies and risks - Own the creation and finalization of Statements of Work (SOWs) and associated services documentation, ensuring alignment with customer expectations and internal delivery standards. - Collaborate with internal stakeholders across: - Professional Services Delivery - Sales & Account Executives - Product Management - Legal/Contracts - Finance and Deal Desk - Ensure services offerings are packaged effectively within subscription deals, supporting accurate forecasting and smooth handoff into delivery. - Maintain strong knowledge of Mitratech’s legal operations solutions, including: - TeamConnect - TAP - Legal Hold - HotDocs - Support process improvement efforts related to services quoting, scoping, and sales-to-delivery workflows. - Act as an internal advocate for services capacity, delivery readiness, and customer success during deal structuring. Requirements & Qualifications: Required Experience & Background - 8–12+ years of experience in a combination of: - Professional Services - Pre-Sales / Solution Consulting - Services Deal Management - SaaS Implementation Scoping - Demonstrated experience supporting or partnering with subscription-based enterprise software sales teams. - Strong expertise in legal operations technology and services, with direct familiarity with: - TeamConnect implementations - TAP solutions - LegalHold deployments - HotDocs - Proven ability to translate customer needs into structured services scope, estimates, and contractual deliverables. Core Skills - Deep understanding of professional services commercial constructs, including: - SOW development - Fixed-fee vs T&M models - Assumptions, exclusions, and change control - Excellent communication and executive presence in customer-facing settings. - Strong organizational skills with the ability to manage multiple active opportunities simultaneously. - Comfort operating in a fast-paced, cross-functional environment with shared ownership between Sales and Services. Preferred Qualifications - Prior experience in legal tech, legal operations consulting, or enterprise SaaS delivery. - Familiarity with Salesforce opportunity structures and services-related order types. - Experience supporting complex enterprise deals involving both subscription and implementation services components. Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Role Description Member First Mortgage is seeking a Closer to join our growing team. If you thrive in a fast-paced environment, are motivated by building relationships through exceptional customer service, and get excited at the thought of learning something new each day, then this may be the opportunity you have been waiting for and an excellent chance to join our award-winning team recognized as a Best and Brightest company to work for in the nation! In this role you will be responsible for providing administrative support for all mortgage loan closing activities. Responsibilities - Provides administrative support for mortgage loan closings. - Prepares appropriate documents for members in accordance with loan type programs. - Manages and reviews all closing documents for completeness and accuracy including title reports and lock confirmations. - Ensures loan closings and documents are completed in accordance with established policies and procedures. - Reviews loans for disbursement and obtains and signs off closing conditions. - Addresses member and credit union requests and questions promptly and courteously, including questions on loan policies and closing procedures. - Researches and retrieves information from closed loans. - Schedules closing appointments with title companies. - Answers questions and assists mortgage loan personnel with questions that may arise before, during and after loan closings. - Distributes loan information including points paid, FHA servicing, funding and shipping data to appropriate departments. - Keeps management informed of area activities and of any significant problems. Qualifications - One to three years of similar or related experience. - A high school education or GED. Other Skills - General knowledge of mortgage loan services and procedures. - Good organizational skills and attention to detail. - Good communications skills. - Ability to use computer related applications. - Good math skills. - Ability to work effectively under time constraints. Interpersonal Skills - Frequent interaction with individuals both inside and outside the organization to resolve issues, build relationships, and promote cooperation. - Ability to maintain a high level of confidentiality and discretion when handling sensitive information. - Demonstrates professionalism, diplomacy, and tact in communication while addressing questions, concerns, and requests. Physical Requirements - While performing the duties of this job, the employee is regularly required to sit, stand, and walk. - The employee must occasionally lift and/or move up to 10 pounds. - The employee is frequently required to spend extended hours in front of a computer screen, to use hand to finger, to speak in and listen carefully on the telephone. Work Environment - While performing the duties of this job, the employee regularly works in a remote office setting. Compensation $22.00 per hour plus $10 bonus per closed loan. Benefits - Generous and competitive healthcare packages. - Employer paid short-term and long-term disability. - Employer paid Life Insurance. - 100% Employer paid Vision. - 401K Plan with match. - 20 days PTO - no waiting periods! - Fun, laid back, and collaborative team environment.

• End-to-end management of assignments • Prospecting and client development • Defining requirements with founders / sales leadership • Sourcing and headhunting sales profiles • In-depth qualification (sales cycle, performance, KPIs, closing) • Presentation of shortlists • Support through to offer acceptance and onboarding • Recruitment of B2B profiles (short-cycle, long-cycle, enterprise accounts) • Tech and industrial profiles highly valued • Growing your client portfolio • Lead sharing • Co-delivery possible • Sharing best practices and market intelligence

• Day to day leadership of the DG Sales Team. • Leading, mentoring and developing Regional Account Executives. • Compliantly drive sales objectives to meet & exceed company forecasts. • Effectively identify and monitor multiple local market conditions to build and support strong customer relationships while driving product promotion solutions and executing sales strategies. • Monitor field activities to ensure all are within compliance guidelines. • Ensure sales pipeline remains full of qualified opportunities. • Coordinate sales and operations activities to assist Regional Account Executives in winning deals. • Monitor employee productivity and motivate the team to reach daily goals. • Supervise team in accordance with company policies and procedures. • Report to senior management on sales metrics, opportunities and threats. • Develop your sales team through motivation, coaching and product knowledge education. • Keeping up with industry knowledge to identify potential new markets and ways to increase market share.