• End-to-end management of assignments • Prospecting and client development • Defining requirements with founders / sales leadership • Sourcing and headhunting sales profiles • In-depth qualification (sales cycle, performance, KPIs, closing) • Presentation of shortlists • Support through to offer acceptance and onboarding • Recruitment of B2B profiles (short-cycle, long-cycle, enterprise accounts) • Tech and industrial profiles highly valued • Growing your client portfolio • Lead sharing • Co-delivery possible • Sharing best practices and market intelligence

• Day to day leadership of the DG Sales Team. • Leading, mentoring and developing Regional Account Executives. • Compliantly drive sales objectives to meet & exceed company forecasts. • Effectively identify and monitor multiple local market conditions to build and support strong customer relationships while driving product promotion solutions and executing sales strategies. • Monitor field activities to ensure all are within compliance guidelines. • Ensure sales pipeline remains full of qualified opportunities. • Coordinate sales and operations activities to assist Regional Account Executives in winning deals. • Monitor employee productivity and motivate the team to reach daily goals. • Supervise team in accordance with company policies and procedures. • Report to senior management on sales metrics, opportunities and threats. • Develop your sales team through motivation, coaching and product knowledge education. • Keeping up with industry knowledge to identify potential new markets and ways to increase market share.

• Lead Commerce Media sales in-region: Own the full sales cycle for merchant acquisition—including identifying target advertisers, building the pipeline, prospecting, pitching, negotiating, and closing deals—specifically for cardlinked offer (CLO) and affiliate programs. • Close regional content gaps: Identify gaps in merchant category coverage and develop strategies to address them through direct sales, aggregator partnerships, and contractor resources. • Merchant onboarding & content management: Ensure merchants are on-boarded efficiently and campaign content is delivered accurately and on time. • Relationship management: Serve as the primary point of contact for merchants, conducting ongoing reviews, monitoring performance, resolving issues, and overseeing billing and account health. • Align market needs with the global roadmap: Partner with regional and global stakeholders to understand pipeline requirements, product priorities, and publisher demand to ensure merchant offers meet current and emerging opportunities. • Drive global opportunities: Work cross-regionally to unlock global merchant opportunities and coordinate multinational partnerships.

Customer Service & Sales Representative Remote | Full-Time | $12–$16/hr (DOE) | M-F Are you friendly, reliable, and confident on the phone? Do you enjoy helping people and building rapport through conversation? Are you ready to join a company that truly values its team and rewards hard work? If you’re looking for a stable, professional role with growth potential — this could be the perfect fit! About Us We’re a family-owned plumbing and drain service company providing high-quality solutions with Integrity, Honesty, Respect, Teamwork, and Kindness at the core of everything we do. We believe great service starts with great people — and we’re proud to support a team that’s motivated, caring, and committed to doing things right. What You’ll Do As a Customer Service & Sales Representative, you’ll be the first point of contact for our customers — delivering exceptional service while identifying opportunities to connect them with the right products and solutions. You’ll thrive in a fast-paced, phone-based environment where relationship-building, active listening, and sales skills go hand in hand. Key Responsibilities: - Answer and place inbound/outbound customer care and sales calls with professionalism, confidence, and empathy - Engage customers in consultative conversations to understand their needs, recommend services, and book appointments - Proactively identify opportunities to upsell or cross-sell products and services that add value for customers - Handle inquiries, schedule technicians, and ensure seamless communication between customers and the operations team - Accurately follow company procedures for scheduling, documentation, and follow-up - Meet and exceed individual and team goals related to sales, scheduling accuracy, and customer satisfaction What We’re Looking For We’re seeking someone who’s positive, dependable, and comfortable balancing both service and results. You’ll be a great fit if you have: - 3+ years of customer service experience, preferably in a call center or phone-based environment - Ability to work independently and in a remote environment - Some entry-level sales or goal-driven experience (upselling, lead follow-up, or appointment booking) - Service Titan experience a plus - Strong communication and active listening skills - The ability to multitask, stay organized, and follow through on details - Comfort using multi-line phone systems, Microsoft Office, and Google Workspace - A dependable, proactive attitude and a desire to grow with the company What We Offer - Competitive pay: $12–$16/hour (based on experience) - 100% company-paid medical and dental insurance - Flexible PTO plan (vacation, personal, and sick leave) - 401(k) with company match - Life insurance - A supportive, team-oriented remote environment that values communication and accountability - Ongoing training and career growth opportunities within a respected local company Ready to Join Our Team? If you’re a motivated, customer-focused professional looking to build a long-term career with a company that treats you like family, we’d love to hear from you! Apply today and take the next step toward a rewarding future. Equal Opportunity Employer