Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Senior Market Intelligence Research Analyst(remote), you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! Job purpose: ACI Worldwide is seeking a strategic, analytically rigorous Senior Market Intelligence Research Analyst to build and scale a high-impact market intelligence global center-of-excellence. This role leads market research initiatives as well as extracts market trends and competitive information to help identify, size and inform opportunities for growth, product strategy, positioning, go-to-market plans and sales engagement. The ideal candidate combines payments domain experience, proven qualitative and quantitative research expertise with statistical fluency, data modelling and visualization that synthesizes intelligence into actionable recommendations. This is a strategic intelligence role embedded within marketing that has direct visibility to senior leadership. A typical day at ACI for a Senior Market Intelligence Research Analyst is: - Responsible for identifying, monitoring and interpreting market trends and the competitive landscape leveraging external data sources, analyst relations content, internal enterprise wide -data platforms and ad hoc external data sources - Produce and deliver executive-level insights and intelligence briefs on market trends, competitors, product launches, regulatory developments, partnership activity and M&A - Manage and support key research initiatives internally and with external partners inclusive of customer surveys, strategic market opportunities, product specific initiatives and trigger events - Support the Director of Analyst Relations and Market Intelligence with data-backed positioning, competitive benchmarking, and proof points - Build relationships and partner across key stakeholders to sharpen differentiation and strengthen go-to-market strategies - Support and deliver on ad hoc research requests from internal stakeholders - Create and maintain recurring executive dashboards to senior leadership with clear, actionable recommendations - Provide scenario modelling and statistical analysis to support investment and product prioritization decisions - Manage a portfolio of external partners - Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience needed to succeed in this role: - Bachelor’s degree in Marketing, Business, Finance, Economics, Statistics, or a related field. - 7-10 years of experience in B2B and B2C research, market intelligence, competitive strategy and modelling, - Demonstrated expertise in the payments ecosystems - Strong data mining, statistical and analytical skills with experience interpreting and combining large and diverse data sets - Proven ability to build structured intelligence frameworks and processes from the ground up - Executive-level communication and presentation skills with the ability to synthesis complex data into clear strategic narratives Core Competencies: - Strategic synthesis and pattern recognition - Commercial acumen and revenue-oriented thinking - Data-driven storytelling for executive audiences - Executive presence and stakeholder management - Competitive foresight and market anticipation - Cross-functional influence and collaboration Preferred Qualifications - Experience in financial services, banking technology, or payment processing company. - Proficiency in data visualization tools (Tableau, Power BI) and advanced Excel; SQL knowledge a plus. Core Capabilities: We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together: - Ensure Accountability: holding self and others accountable to meet commitments. - Drives Results: consistently achieving results, even under tough circumstances. - Customer Focus: building strong customer relationships and delivering customer-centric solutions. - Cultivate Innovation: creating new and better ways for the organization to be successful. - Collaborates: building partnerships and working collaboratively with others. - Courage: stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com or careers.aciworldwide.com, Requisition #18873 ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote

Position Overview The University of Pittsburgh is seeking Community Scientists to join a research study examining attitudes and norms related to reproductive health and reproductive healthcare access in Pennsylvania. Community Scientists play a vital role in helping the study team understand how reproductive health is discussed and experienced in everyday community settings. This position is designed for individuals who have strong connections within their communities and who can approach conversations and observations in an impartial, respectful, and nonjudgmental manner. The position is temporary and tied to grant funding. Candidates will be expected to attend trainings and meetings over Zoom. As such, they should have easy access to wifi and a computer with a camera. Training Community Scientists will complete structured training through the University of Pittsburgh prior to beginning data collection. Training includes: · Certification in Community Partner Research Ethics Training (CPRET) · A three-part training series in the qualitative observational methodology The study team will provide ongoing guidance and support throughout the project. Key Responsibilities · Participate in all required virtual trainings · Conduct qualitative observational research relevant to reproductive health and reproductive healthcare, including detailed description and reflexive observation · Meet regularly with the study team for support, feedback, and methodological guidance · Submit journal entries according to study timelines What Community Scientists Gain · Paid training in community-engaged research methods · Certification in CPRET research ethics training · Experience with qualitative research · Opportunity to contribute to research on reproductive healthcare in Pennsylvania · Those who are interested will have the opportunity to collaborate on publications Additional Information · This is a temporary, part-time position lasting 7 months · Work averages approximately 10 hours per month · All activities are remote; no travel is required Preferred Qualities · Deep familiarity with and connection to a local community in Pennsylvania · Ability to engage with people holding diverse perspectives in a respectful and nonjudgmental way · Strong observational skills and interest in documenting everyday social interactions · Reliability and ability to work independently with regular check-ins · Comfort participating in research training · Easy access to a computer with a functional camera and reliable wifi · NO PRIOR EXPERIENCE IN RESEARCH NECESSARY

• Oversees all aspects of study site management to ensure patient safety is protected. • Provides guidance at the site and project level towards audit readiness standards. • Updates, tracks and maintains study specific trial management tools/systems, and status reports. • Manages site start up procedures including feasibility and recruitment of potential investigators. • Assists the negotiation of study budgets and the execution of investigator contracts. • Verifies the process of obtaining informed consent has been adequately performed and documented. • Independently conducts all forms of site visits. • Documents activities via confirmation letters, follow-up letters, trip reports. • Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management. • Develops and maintains good working relationship with investigators and study staff. • Performs investigational product (IP) inventory, reconciliation and reviews storage and security. • Performs data review activities, including remote EDC CRF and patient profiles review. • Identifies and processes Serious Adverse Events according to the procedures defined by the study team. • Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies.

Job Title: Professional Relations Research Specialist Number of Positions: 1 Location: DDMI_Michigan Location Specifics: Fully Remote Job Summary: Candidates must reside within a reasonable commuting distance of our Okemos office for team meetings, collaborative sessions, and training. At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Position Description: To direct and assist in cases involving the resolution of dental benefit determinations and analysis of provider inquiries including claims, Record changes and discrepancies and Credentialing and Recredentialing updates submitted to Professional Relations. Primary Job Responsibilities: - Researches, analyzes, and resolves cases involving compliance issues including but are not limited to balance billing, non-delivery of care, quality of care, anti-fraud hotline, internal referrals, and appeals. Case research may include but is not limited to, contract review and analysis, data analysis, records audit, and interviews with external customers. - Communicates to internal and external customers to ensure understanding of the corporation's programs and procedures and in resolving claims processing problems. - Works directly with Provider Records, Customer Service, Focused Review and other departments to research current Record status, claims questions and appeals. - Prepares responses to dental claim inquiries so appropriate determinations can be finalized with correct procedure policies and bypasses in place, adjudicates claims, analyzes documents, and maintains claims records, as well as coordinates adjustments on difficult claims and inquiries. - Prepares documentation and claims for adjustments and works with Records and Customer Service to ensure adjustments are completed. Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above. #LI-Remote Minimum Requirements: Position requires an associate's degree in accounting, business administration, dental assisting or hygiene, or a related field and four years of experience in a position requiring knowledge of dental terminology, dental procedure codes, or dental office billing and record keeping practices within a provider office, administering dental benefit contracts within the insurance industry, or identifying, analyzing, and resolving compliance issues based on policies and procedures outside of the insurance industry. Will accept any suitable combination of education, training, or experience. Position also requires knowledge of word processing, spreadsheet, and database applications; strong verbal and written communication skills; strong analytical skills; the ability to work independently and as part of a team; the ability to manage multiple assignments with competing deadlines; and the ability to identify and resolve problems using independent judgment. The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.