Department: 85296 Wake Forest University Health Sciences - Clinical Trial Methods Center of Excellence Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This position will work with the National Center of Clinical Trials to gather their business and technical requirements and help design new technologies. Help create and implement their technology roadmap Pay Range $44.15 - $66.25 Major Responsibilities: - Conducts business operational/technical needs and workflow analysis and cost impact analyses in an effort to align information technology with business initiatives, as well as formulate practical requirements for operational improvements. Configures, implements and assists in evaluating business information systems, projects, timelines and budgets. Translates business requirements into functional specifications and manages changes to such specifications. Formulates and defines project scope and objectives through research and fact-finding, combined with an understanding of applicable business needs. - Applies project management principles to create project plans for routine projects and utilizes the plan to manage workflow and meet deadlines. Creates tasks, work estimates and recommends assignment of resources to tasks associated with project. Modifies tasks, resources, or timelines to ensure success of projects and communicates changes. - Performs cost benefit and return on investment analysis for proposed systems to assist management in making implementation decisions. Reviews and analyzes effectiveness and efficiency of existing systems and develops strategies for improving or leveraging current systems. Reviews data integrity, audits reports and performs data analysis to support data requirements and initiatives. Recommends new applications and/or design modifications to enhance business operational needs. - Facilitates communication with stakeholders from initial requirements to final implementation. Ensures successful implementation, administration, and documentation of new and existing applications within defined project scope. - Serves as a liaison between business operations and providers, internal information technology, system users, and vendors within defined project objectives, for coordination, problem resolution, system maintenance activities and case/point resolution. Troubleshoots/ resolves moderately complex, and complex application issues and escalates more complex issues to specialty information technology teams and/or the vendor. - Collaborates with specialty information technology teams and/or the vendor, to facilitate practices and procedures which result in successful conversions, updates, application recovery procedures, and assessments of hardware functionality. - Consults with providers, leadership, physicians, and other clinical/business leaders to identify problems and provide resolutions related to equipment, applications, networks, and functions. Licensure, Registration, and/or Certification Required: - None Required. Education Required: - Bachelor's Degree in Computer Science or related field. Experience Required: - Typically requires 5 years of experience in in information technology, applications and related business experience that includes end user experience, functioning as the interface between operational and technical experts, providing operational support for systems, and analyzing business processes. #Remote #LIRemote Preferred remote locations in IL, WI, NC, GA Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation). No relocation, No Sponsorship or transfer of visa for this position. Knowledge, Skills & Abilities Required: - Demonstrated ability to work with a minimal amount of supervision with proficiency in the ability to instruct, guide, assign, advise and mentor team members. - Advanced knowledge of computer operating platforms, applications software, and network software. - Demonstrated analytical skills necessary to make sound recommendations based on data analysis, and business needs, assuring maximum productivity, and continuous process improvement. Demonstrated ability to translate user requirements into system specifications. - Proficiency in the Microsoft Office Suite or similar products and experience with large scale automated systems. Ability to prepare, import, and manipulate information in spreadsheets and databases. - Strong communication skills with demonstrated ability to communicate with key leaders. - Advanced knowledge and ability in the use of project management change management software and tools and methodologies. - Advanced knowledge and ability to follow change management processes. - Demonstrated experience working with clinical and technical customers, vendors, peers, and management. - Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner. Physical Requirements and Working Conditions: - Work environment may contain dust, dirt, and noise. May be exposed to mechanical and electrical hazards. - May be exposed to patient care areas, therefore, personal protective equipment will be worn as necessary - May require incumbents to carry a pager, and also requires off-hour functions such as emergency issue resolution, support, and routine system updates. - Requires some travel. May be exposed to road and weather hazards. - Generally exposed to a normal office environment. Sits the majority of the workday, but also may lift, reach, and bend throughout the day. - Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Summary Sr. Business Analyst Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  We are seeking a highly skilled Sr. Business Analyst to serve as a critical link between mission operators and system developers within the Defense Advanced Research Projects Agency (DARPA). This role specializes in eliciting the visionary concepts, experimental workflows, and advanced technical needs from DARPA’s Program Managers and the world-class researchers they fund to shape the agency's next-generation IT infrastructure. You will be responsible for translating this often tacit and highly nuanced expertise into clear, unambiguous, and traceable requirements for the development of advanced defense systems and capabilities. Your ability to navigate the unique culture of the DoD and build trust with subject matter experts (SMEs) will be paramount to mission success. Responsibilities Advanced Elicitation & Analysis - Design and lead knowledge elicitation sessions (e.g., interviews, workshops, observation) in classified and unclassified environments to capture mission threads, operational workflows, and TTPs (Tactics, Techniques, and Procedures). - Deconstruct complex mission problems and uncover the unspoken or "tacit" knowledge of experienced military and civilian personnel to define true capability needs. - Critically evaluate information gathered from diverse military and civilian sources, resolve conflicting perspectives, and ensure requirements are based on genuine operational needs, not just user preferences. Requirements & Process Modeling - Develop and manage requirements documentation that is traceable to mission objectives and capability requirements documents (e.g., within the JCIDS process). - Create detailed process models (e.g., using BPMN) and operational views (e.g., supporting DoDAF OV-5) that accurately depict current-state "as-is" and future-state "to-be" mission processes. - Author clear and concise user stories, use cases, and functional requirements that are understandable to both technical development teams and non-technical mission stakeholders. Stakeholder Management & Mentorship - Serve as the primary requirements liaison between military user communities, Program Executive Offices (PEOs), systems engineers, and software development teams. - Build and maintain strong partnerships with senior military leaders and civilian SMEs, becoming a trusted advisor in the requirements definition process. - Mentor junior analysts on best practices for operating and communicating effectively within the complex defense acquisition and operational environment. - Other duties as assigned. Qualifications - Bachelor’s degree in a relevant field such as Information Systems, Business, or a technical discipline. - 7+ years of experience as a Business Analyst, with significant experience supporting DoD, Intelligence Community (IC), or other federal agency programs. - Proven track record of leading requirements definition for complex defense acquisition or systems engineering projects. - Demonstrable experience working directly with uniformed military personnel, government civilians, and defense contractors to elicit requirements. - Certified Business Analysis Professional (CBAP®) or PMI Professional in Business Analysis (PMI-PBA)® is highly preferred. - DoD 8570/8140 compliance certification (e.g., Security+) is highly desirable. - Secret clearance with the ability to obtain a TS/SCI. Knowledge, Skills, and Abilities: - Expertise in a wide range of knowledge elicitation techniques and the ability to adapt them to the unique operational context and culture of the DoD. - Exceptional ability to listen, ask probing questions, and think critically to unravel complex mission-related problems. - Strong understanding of business process modeling (BPMN) and requirements traceability. - Ability to operate effectively and professionally in classified environments (e.g., SCIFs). - Familiarity with the Joint Capabilities Integration and Development System (JCIDS) process and its relationship to requirements generation is a major plus. How you’ll grow  At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.    We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.    Benefits  At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  Learn more about what working at Chenega MIOS can mean for you.    Chenega MIOS’s culture  Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.    Corporate citizenship  Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Chenega’s impact on the world.  Chenega MIOS News- https://chenegamios.com/news/    Tips from your Talent Acquisition Team  We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:  Chenega MIOS web site - www.chenegamios.com  Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm  LinkedIn - https://www.linkedin.com/company/1472684/  Facebook - https://www.facebook.com/chenegamios/ Estimated Salary/Wage Up to USD $170,000.00/Yr.

• Define and evolve Tebra’s product performance metrics and reporting infrastructure to ensure visibility into active usage (DAU/MAU) and feature adoption. • Serve as a strategic business partner to Product and Engineering leadership by translating usage data into actionable insights that guide roadmap prioritization. • Deliver leadership-ready analyses and Tableau dashboards that influence decision-making and measure progress toward product goals. • Build and maintain scalable SQL models in Snowflake that power self-service analytics and trusted product reporting. • Establish unified reporting standards to create a consistent view of the user journey across Product, Engineering, and Finance. • Partner closely with cross-functional analysts in Customer Success, Growth, and Finance to draw insights connecting product usage to business metrics like retention, expansion, and pricing strategies. • Build and maintain a comprehensive data dictionary for the product analytics function to ensure data literacy across the organization.

• Manage the entire contract lifecycle of service providers, from onboarding to contract termination. • Review and control contracts, compliance agreements and other legal instruments. • Ensure adherence to internal policies, compliance and corporate governance. • Monitor contractual deadlines and manage renewals. • Conduct initial alignment meetings with new service providers, advising on contractual, tax and operational obligations. • Develop guidance materials and training for service providers. • Ensure verification, organization and filing of provider documentation according to corporate standards. • Monitor the validity and regularity of corporate and tax documents (tax clearance certificates - CNDs, registration documents, contracts). • Keep records up to date in corporate systems. • Manage monthly closing, reconciling cost provisions with billing. • Support the control and consistency of fiscal and financial information related to contracts. • Act as a focal point between service providers, managers and internal company departments. • Support managers in interpreting contractual clauses and legal obligations. • Provide critical analysis on contractual, corporate and tax aspects. • Act as backup for the Legal and Bids/Tenders teams. • Support internal and external audits related to contracts and compliance. • Contribute to the continuous improvement of area processes, focusing on efficiency, standardization and scalability. • Identify opportunities to automate operational and administrative routines related to contract management. • Support the structuring of data-driven processes for monitoring contracts, deadlines and area KPIs/metrics. • Use technology tools and artificial intelligence resources to optimize document analysis, information management and process automation.