• Identify, develop and maintain valued and productive scientific relationships with key external stakeholders including KOLs, HCPs, payors, academic and healthcare institutions, and advocacy groups • Act as a key scientific resource to communicate up-to-date medical, clinical, and scientific information about Xenon’s neurology and epilepsy products and pipeline • Advance Xenon’s scientific platform and medical information in alignment with corporate and medical objectives • Engage in projects and/or initiatives aligned to medical strategies and objectives; adapt plans and tactics for the assigned territory • Identify and report timely and relevant scientific/clinical insights, trends, opportunities, and threats for targeted products • Collaborate with internal clinical development teams to enhance patient enrollment in Xenon-sponsored clinical trials • Respond to and document unsolicited requests for scientific information • Lead assigned national and/or regional congress activities in accordance with Medical Affairs strategies and plans • Provide instruction, coaching and mentoring to new or less experienced MSLs • Travel domestically up to 50% of the time, including overnight travel as business needs require

• Use Aderant Expert Billing to process prebills and generate invoices in compliance with attorney instructions and client guidelines • Provide out-of-office and overflow coverage for Billing Specialists and Billing Proofreaders • Work in collaboration with E-Billing Department, Rates Team, and other Finance teams to ensure invoices are processed accurately and in a timely manner • Monitor, reroute, and assist with tasks in the centralized Billing inbox • Provide reporting support to legal assistants and attorneys to meet client-required accrual deadlines • Respond to attorney inquiries regarding time entry records and general billing requests • Assist with billing system updates such as task and activity codes, narrative edits, and time entry modifications upon request • Assist with Finance projects, as needed, to promote best practices • Maintain regular and consistent attendance and punctuality; adhere to schedule by being timely on breaks, lunches and meetings

• Manage and confirm patient appointments via phone, email, and our scheduling system • Collect, verify, and organize patient intake information accurately • Support patients in setting up for their telehealth visits, including basic tech troubleshooting • Maintain clear communication with clinicians and other internal teams • Proactively address and overcome appointment cancellations by re-engaging patients or offering alternate options • Document all interactions and updates in our EMR system promptly • Follow up with patients as needed to ensure continuity of care and satisfaction

• Set up and tailor GoHighLevel's CRM, pipelines, and advanced automation workflows to exact business needs. • Design and build impactful sales funnels, and market communication workflows. • Connect GoHighLevel with essential business tools (like payment processors and schedulers) using built-in integrations and existing API capabilities. • Elevate customer journey across all service categories. • Partner with team to grasp operational needs and translate them into effective, automated solutions. • Continuously analyze, refine, and optimize existing automation systems for peak efficiency and reliability. • Empower teams by providing GoHighLevel training and ongoing support, driving tool adoption and understanding. • Ensure accurate and efficient data transfer between GoHighLevel and integrated systems, maintaining data integrity. • Proactively identify opportunities to improve the user experience for both internal teams and customers through automation. • Liaise with third-party tool providers to troubleshoot issues or explore new integration possibilities. • Build and maintain clear dashboards and reports within GoHighLevel to track key performance indicators (KPIs) and demonstrate ROI. • Remain current with GoHighLevel's latest features and best practices across the broader automation landscape.