Overview MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, is seeking an experienced Regional Manager with a strong orthodontic background to oversee a growing portfolio of orthodontic practices. This role supports our affiliated Orthodontic practices across the Northeast region. The Regional Manager serves as an operational leader within the territory and acts as the primary liaison between the orthodontic brands and MB2. MB2 Dental is pleased to offer a competitive compensation package that includes medical/dental/vision/life insurance, long- and short-term disability, generous PTO, paid holidays, traditional and Roth 401(k) options, and more. * This is a remote position with required travel of up to 50% of the time. * Compensation: - $100k - $110k, dependent on experience Responsibilities: Multi-Unit Operational Leadership - Oversee day-to-day operations across multiple orthodontic practices. - Serve as the primary liaison between supported offices and MB2 leadership. - Drive performance in production, collections, insurance aging, and overall year-over-year growth. - Monitor KPIs and implement operational improvements across all locations. - Ensure operational consistency and accountability throughout the region. Orthodontic Operations Oversight - Maintain visibility into clinical workflow, scheduling efficiency, and case acceptance. - Utilize Gaidge and remote access tools to monitor schedules and proactively address operational challenges. - Review MTD production, collections, and aging reports and submit required reporting. - Review marketing updates and operational reporting from each office. - Support offices in person as needed to maintain performance standards. Team Leadership & Development - Mentor and support Office Managers and Assistant Managers daily. - Conduct skill assessments and provide structured training using MB2’s training philosophy. - Participate in performance evaluations, coaching conversations, and corrective action processes. - Foster accountability, engagement, and a high-performance culture. Compliance & Administrative Oversight - Ensure compliance with company policies and regulatory standards (HIPAA, OSHA, and employment regulations). - Oversee supply management and operational expense controls. - Attend manager meetings and collaborate with leadership. Qualifications: - Must have 3+ years of multi-unit orthodontic leadership experience - Strong understanding of orthodontic clinical workflows and operational systems - Preferred knowledge of Medicaid insurance billing within orthodontics - Experience managing multiple practices simultaneously - Proficient in Gaidge - Competent in Microsoft Office and Windows OS - Strong analytical and financial acumen with the ability to interpret KPI reporting and full P&Ls - Excellent verbal and written communication skills - Strong relationship-builder with the ability to influence and support doctors and teams - Comfortable with frequent travel and overnight stays - Highly organized, adaptable, and solutions-oriented MB2 Dental Solutions, LLC is an equal opportunity employer. INDHRM200

• Supports Delivery of predefined and ad hoc analytics solutions for pharmaceutical manufacturers • Conducts data analysis and quality assurance to support client deliverables • Develops dashboards, reports, and presentation materials aligned with product standards • Identifies key performance drivers and trends within defined analytical frameworks • Supports ad hoc analyses under direction of Engagement Manager • Ensures documentation and reproducibility of analytical processes • Collaborates with cross-functional teams to refine methodologies and templates • Maintains compliance with data privacy, security, and governance standards

• Partner with area leadership to create margin play meeting content and act first line auxiliary support for underperforming markets • Collaborate with Pricing Excellence and lend expertise to develop plays to be executed by the field. • Act as subject matter experts working on cross functional agile teams to bring pricing perspective • Accurate and timely delivery of the daily review and communication on margin trends and action items to assigned areas • Perform various financial analysis and review of weekly scorecard data to identify potential margin issues, adherence to defined plays etc • Identify and quantify drivers of margin erosion, while leveraging the ability to look across assigned areas for trends. • Formulate and recommend strategies for addressing margin erosion or leveraging opportunities • Perform root cause analysis and partner with field stakeholders and other functional areas to drive proactive solutions through process and technology for recurring issues • Act as subject matter expert on applicable processes, plays and programs. • Assist in coaching and developing field pricing talent • Serve as back-up for the Sr Director, Region Pricing

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager - Contact CenterJob Description The Manager Service Delivery is responsible for the direct oversight of a team of Member Operations Service Delivery Analysts. This role provides their team with strategic support, and helps to identify enhancements to process/training. They will recommend adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities - Support clients by operating as the liaison between Member Operations teams - Maintain client action logs to drive internal project plans and report results/progress to clients - Identify areas/potential projects where process redesign/improvement can significantly impact efficiency, quality, profitability, competitive position and customer satisfaction - Direct Service Delivery team in the areas of client relations and implementations and team development - Work closely with the Member Operations senior leadership team to achieve strategic goals and define and manage the execution and communications around the delivery of medium and large-scale implementations - Clarify, manage and prioritize all client requests relative to operational processes in partnership with the Service Excellence team - Conduct in-flight and after-action reviews of the performance results and conformance to expectations for initiatives - Other duties as assigned Minimum Qualifications - Bachelor's degree in business or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required - 6 years of work experience in health care industry or operations including 1 year of account or relationship management/client service delivery - 1 year leadership/people management experience - Must be eligible to work in the United States without need for work visa or residency sponsorship Must be eligible to work in the United States without the need for work visa or residency sponsorship Additional Qualifications - Team player, comfortable with fast paced, changing environment and ambiguity - Excellent communication skills, verbal, written and presentation, with the ability to communicate information in a manner that promotes credibility and facilitates the resolution of different views - Able to work effectively with all organizational levels - Proficiency in Microsoft Word, Excel and Power Point; working knowledge of Visio Preferred Qualifications - Project Management Professional (PMP) certification - Experience interfacing (presenting, interacting) with executive and senior leadership team members Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $81,000.00 - $138,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits). Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.   We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer. Positions will be posted for a minimum of five consecutive workdays.