• Design end-to-end web experiences, owning the full process from concept through launch • Conduct customer interviews and usability tests, then leverage both qualitative feedback and quantitative data—tracking user behavior, analyzing metrics, and running experiments—to validate and iterate on designs • Collaborate with product, engineering, and business stakeholders to define problems, explore solutions, and ship features • Create simple, logical UI that makes complex workflows feel effortless • Balance user advocacy with business goals and technical constraints • Make smart tradeoffs between speed, learning, and competing priorities • Lead design reviews with external partners and build strong cases for design decisions

• Design dashboards, reports, and visualizations that help admins, managers, and buyers understand collaboration health, adoption, and impact. • Translate complex datasets into clear narratives that highlight trends, patterns, and outcomes, not just metrics. • Design insight-driven experiences that prompt action, including re-engagement, enablement, and team-level interventions. • Create thoughtful export and sharing flows that support reporting, stakeholder communication, and external analysis. • Partner closely with data science and data engineering to shape how data is modeled, surfaced, and explained. • Design permissioning and privacy-aware experiences that balance insight with trust and control. • Prototype and iterate on exploratory concepts, including reflective or summary experiences that make data feel meaningful and motivating. • Use qualitative and quantitative feedback to refine designs based on real customer questions and behaviors.

• Design in-product discovery surfaces that introduce users to Mural’s value and guide them toward meaningful starting points. • Collaborate with IAM to design growth-oriented sign-up and identity flows that support multiple one-click OAuth and IAM options, balancing speed, trust, and clarity. • Contribute to Mural’s design system by adding patterns that support growth and monetization use cases • Shape onboarding journeys that preserve intent and messaging from discovery through first success and early engagement. • Design goal-oriented product paths that help users quickly achieve outcomes aligned to why they showed up. • Partner with growth designers, product managers, engineers, and data teams to design, ship, and iterate on experiments across discovery and activation. • Create high-craft UX and UI that balances speed, clarity, and scalability within a complex application. • Use qualitative and quantitative signals to refine designs based on behavior, drop-off points, and experiment outcomes. • Prototype rapidly with AI tooling to explore ideas, align teams, and validate hypotheses before and after release. • Share growth approaches for designing discovery, onboarding, and identity flows with peers through critique and collaboration. • Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals. • Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences. • Reframe growth problems as end-to-end journeys, not isolated flows or entry points. • Collaborate with design, product and data partners to define success metrics tied to user intent and outcomes, not just clicks or conversion rates. • Collaborate with product, research, and data science to define success metrics, interpret experiment outcomes, and prioritize next steps. • Advocate for reducing friction while protecting user trust, accessibility, and long-term product health. • Help teams understand how discovery, identity, and onboarding decisions shape downstream engagement and retention.

• Own the end-to-end design of Mural’s integrated workflows platform, from concept through production and evolution. • Collaborate with our IAM team to design user and admin experiences for connecting systems, configuring integrations, managing permissions, and understanding data flow. • Translate technical concepts such as REST APIs, authentication, authorization, scopes, and webhooks into clear, usable product experiences. • Design reusable patterns and frameworks that enable multiple product teams to build integrations consistently and safely. • Partner deeply with engineering to ensure design decisions align with platform architecture, security requirements, and scalability constraints. • Create high-fidelity designs and prototypes that communicate intent, edge cases, and system behavior clearly. • Anticipate failure modes, error states, and recovery paths, designing for trust, debuggability, and resilience. • Set a high bar for systems design, platform thinking, and technical UX across the design organization. • Mentor designers working on adjacent product areas, helping them design on top of shared platform capabilities. • Partner with design systems, research, and engineering leaders to create shared standards and patterns for integration experiences. • Influence product and design strategy by collaborating with product teams across the organization to leverage your platform to create low-friction, user-facing experiences. • Reframe integration problems beyond individual features, designing holistic journeys that span setup, use, monitoring, and evolution over time. • Lead cross-functional workshops to align product, engineering, and security stakeholders around platform direction and tradeoffs. • Collaborate with product and data partners to define success metrics for adoption, reliability, and usability of the platform. • Advocate for long-term platform health while balancing near-term product needs and delivery pressure.