About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Location: Remote (East coast strongly preferred) Reports to: Director, EI Application Specialist Team About the Role AlphaSense is looking to add an Sales Engineer to our Application Specialist team to support the sales team in pre-sales positioning and trial support, information security review, and large technical implementations. Over the past year, this team has been central in determining the product/market fit, support organizational training, and close & implement our initial set of customers for our Enterprise Intelligence solution. The adoption rate of the EI offering will deliver significant growth for AlphaSense in 2025 and beyond, driving the need to expand the team. We are excited to invest in the addition of entrepreneurial-minded employees to help bring this new product to additional client segments and realize its full potential. As part of the Application Specialist team, you will work at the intersection of customer engagement, sales, enablement, product, and engineering. Your role will involve guiding clients through complex business challenges, aligning AlphaSense’s AI-powered insights to meet their goals, and contributing real-world feedback to influence our product roadmap. This role requires deep technical expertise, creativity in problem-solving, and outstanding client engagement skills. Who You Are: - Entrepreneurial mindset with a passion for driving customer adoption and contributing to strategic product direction. - 5+ years of pre-sales experience with complex, technical products, ideally within a SaaS or AI-driven solution environment. - 10+ years of customer facing experience for a SaaS solution - Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders. - Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership. - Technical acumen with experience in REST or GraphQL APIs, able to collaborate effectively with engineering and technical teams. - Technical proficiency in software development within one or more of the following: - Backend development (Java, C#, Node.js, Python, PHP) - Web development (JavaScript, HTML/CSS, front-end frameworks such as React, Vue.js, or Angular) - Collaborative and influential, skilled in building credibility and fostering strong relationships across the organization. - Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture. - Background in financial markets or FinTech and experience with market intelligence solutions is a plus. What You’ll Do: - Develop a deep understanding of clients’ strategic business and technical objectives, mapping AlphaSense’s capabilities to drive organizational impact. - Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with AlphaSense’s EI solution. - Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications. - Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas. - Collaborate closely with engineering to ensure seamless post-sale support and product optimization. - Operate cross-functionally, leveraging all aspects of the AlphaSense platform to deepen engagement and expand product use within client organizations. - Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices. For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. You may also be offered a performance-based bonus, equity, and a generous benefits program. Base Compensation Range $100,000—$125,000 USD AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: - AlphaSense never asks candidates to pay for job applications, equipment, or training. - All official communications will come from an @alpha-sense.com email address. - If you’re unsure about a job posting or recruiter, verify it on our Careers page. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role We are seeking a Sales Engineer who thrives in complex and dynamic environments. This candidate will bring deep technical expertise combined with strategic thinking to our sales team. This role involves engaging with some of the world's most sophisticated enterprises and guiding them through their digital transformation journeys with Glia's solutions. The ideal candidate is a proactive problem-solver who excels in a collaborative setting and can lead projects and teams effectively. This position serves as the technical expert supporting prospects from initial engagement through to successful final sales. The role offers a dynamic mix of technical sales, proof of concept support, and continual technical guidance, providing a varied set of daily activities with our prospects. What You'll Do: - Handle complex technical challenges, leveraging the support of managers and teams. - Expert in API data integrations and proficient with Glia products. - Develop and implement risk mitigation strategies to proactively address potential risks and minimize their impact on sales outcomes. - Delegate tasks appropriately, integrate technical needs into project planning, and choose the most effective project management strategies. - Navigate and resolve complex client issues, fostering collaboration across departments and managing communication challenges with diverse stakeholders. - Present complex information clearly and concisely during meetings, ensuring all communications are impactful and directly support business objectives. - Maintain a deep understanding of industry trends, regularly contributing insights in meetings and strategic discussions. - Develop and maintain deep, personalized customer relationships, leveraging those to advance business objectives. - Able to utilize our entire library of stories and case studies to share knowledge and experiences across the Glia product set effectively. Qualifications: Must Have: - Strong hands-on coding ability (not just “technical aptitude”). Comfortable building and modifying working examples in JavaScript and HTML/CSS, and explaining decisions clearly. - Proven experience working with REST APIs, webhooks, and event-driven integrations (authentication, payloads, retries, error handling, debugging). - Experience building small but real technical artifacts such as serverless functions, lightweight backend services, automation scripts, or integration applets to prove out workflows and solutions. - Ability to translate technical concepts into business outcomes and guide technical + non-technical stakeholders through tradeoffs (security, time-to-value, maintainability, UX). - Some customer-facing / business-facing experience (pre-sales, professional services, implementations, solutions architecture, technical consulting, or similar). Must be comfortable leading technical conversations with prospects. - Strong communication skills: asks great questions, can whiteboard/teach, and can present a point of view clearly (we can teach “sales engineering,” but not the core communication + technical foundation). - Experience working in/around B2B SaaS products that support sales/service/customer experience workflows (understands customer service personas and operational realities). Nice to Have - Prior Sales Engineer / Solutions Engineer / Solutions Architect title or demo/POC ownership experience. - CS degree or formal technical training (helpful, not required if the hands-on dev skills are strong). - Experience with contact center / CX tech and/or telephony/SIP/VoIP concepts (bonus, not required). - Background at orgs known for platform / custom development pre-sales (e.g., large enterprise software vendors with platform SE teams). Benefits: - Stock options and Competitive salary - Professional development support (trainings, courses, conferences, books, etc) - Access to all the latest tools and equipment you’ll need - Sports compensation, reimbursement for therapy, counseling sessions - Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :) - Diversity: 25 countries represented Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com

• Handle complex technical challenges, leveraging the support of managers and teams. • Expert in API data integrations and proficient with Glia products. • Develop and implement risk mitigation strategies to proactively address potential risks and minimize their impact on sales outcomes. • Delegate tasks appropriately, integrate technical needs into project planning, and choose the most effective project management strategies. • Navigate and resolve complex client issues, fostering collaboration across departments and managing communication challenges with diverse stakeholders. • Present complex information clearly and concisely during meetings, ensuring all communications are impactful and directly support business objectives. • Maintain a deep understanding of industry trends, regularly contributing insights in meetings and strategic discussions. • Develop and maintain deep, personalized customer relationships, leveraging those to advance business objectives. • Able to utilize our entire library of stories and case studies to share knowledge and experiences across the Glia product set effectively.

About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role We are seeking a Sales Engineer who thrives in complex and dynamic environments. This candidate will bring deep technical expertise combined with strategic thinking to our sales team. This role involves engaging with some of the world's most sophisticated enterprises and guiding them through their digital transformation journeys with Glia's solutions. The ideal candidate is a proactive problem-solver who excels in a collaborative setting and can lead projects and teams effectively. This position serves as the technical expert supporting prospects from initial engagement through to successful final sales. The role offers a dynamic mix of technical sales, proof of concept support, and continual technical guidance, providing a varied set of daily activities with our prospects. What You'll Do: - Handle complex technical challenges, leveraging the support of managers and teams. - Expert in API data integrations and proficient with Glia products. - Develop and implement risk mitigation strategies to proactively address potential risks and minimize their impact on sales outcomes. - Delegate tasks appropriately, integrate technical needs into project planning, and choose the most effective project management strategies. - Navigate and resolve complex client issues, fostering collaboration across departments and managing communication challenges with diverse stakeholders. - Present complex information clearly and concisely during meetings, ensuring all communications are impactful and directly support business objectives. - Maintain a deep understanding of industry trends, regularly contributing insights in meetings and strategic discussions. - Develop and maintain deep, personalized customer relationships, leveraging those to advance business objectives. - Able to utilize our entire library of stories and case studies to share knowledge and experiences across the Glia product set effectively. Qualifications: Must Have: - Strong hands-on coding ability (not just “technical aptitude”). Comfortable building and modifying working examples in JavaScript and HTML/CSS, and explaining decisions clearly. - Proven experience working with REST APIs, webhooks, and event-driven integrations (authentication, payloads, retries, error handling, debugging). - Experience building small but real technical artifacts such as serverless functions, lightweight backend services, automation scripts, or integration applets to prove out workflows and solutions. - Ability to translate technical concepts into business outcomes and guide technical + non-technical stakeholders through tradeoffs (security, time-to-value, maintainability, UX). - Some customer-facing / business-facing experience (pre-sales, professional services, implementations, solutions architecture, technical consulting, or similar). Must be comfortable leading technical conversations with prospects. - Strong communication skills: asks great questions, can whiteboard/teach, and can present a point of view clearly (we can teach “sales engineering,” but not the core communication + technical foundation). - Experience working in/around B2B SaaS products that support sales/service/customer experience workflows (understands customer service personas and operational realities). Nice to Have - Prior Sales Engineer / Solutions Engineer / Solutions Architect title or demo/POC ownership experience. - CS degree or formal technical training (helpful, not required if the hands-on dev skills are strong). - Experience with contact center / CX tech and/or telephony/SIP/VoIP concepts (bonus, not required). - Background at orgs known for platform / custom development pre-sales (e.g., large enterprise software vendors with platform SE teams). Benefits: - Stock options and Competitive salary - Professional development support (trainings, courses, conferences, books, etc) - Access to all the latest tools and equipment you’ll need - Sports compensation, reimbursement for therapy, counseling sessions - Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :) - Diversity: 25 countries represented Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com