• Research and diagnose procedural issues and exceptions for our clients. • Client communication, responding to all emails and inquiries in a timely manner. • Communicate effectively to high profile clients, challenging clients, witnesses, and team members. • Navigate software, web portals, and digital filing systems. • Maintain a calendar system for follow-up with recurring and ongoing tasks.

Role Description This position is National Remote with per diem or as needed schedule. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week. This position is Per‑Diem or as‑needed schedule between 8:00 AM and 8:00 PM EST. Candidates must have a flexible schedule and be available to work up to 20 hours per week. This will be on-the-job training and the hours during training will be during normal business hours, Monday – Friday. Primary Responsibilities: - Handle routine client requests via phone and email including enrollment, eligibility, claims review, reporting requests and other general inquiries. - Collaborate between internal departments to ensure proper handoffs are made for research issues, as well as follow up to bring to completion. - Utilize various internal systems to manage client requests. - Special projects and tasks, as needed. - Other duties, as assigned. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma/GED. - Must be 18 years of age OR older. - 2+ years of experience supporting clients, primarily via email with some phone interaction. - Working knowledge of Health Savings Accounts (HSAs) and/or Flexible Spending Accounts (FSAs). - Proficiency with Microsoft Outlook and Excel. - Ability to work a per‑diem or as‑needed schedule between 8:00 AM and 8:00 PM EST. - Candidates must have a flexible schedule and be available to work up to 20 hours per week. Requirements - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Excellent written, verbal, and interpersonal communication skills. - Strong organizational and time management skills, follow-through and the ability to multi-task and meet deadlines. - Adapt to change and can learn quickly and grasp new instructions easily. - Ability to work under pressure and respond with urgency. - Must exhibit flexibility to work various shifts/overtime when needed. - Tracking and trending of incoming issues. - Ability to write procedural documentation based on recurring issues. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

TRUE ONLINE PRESENCE LLC is seeking a dedicated Executive Care Coordinator to join our dynamic team in the Marketing and Advertising industry. We are passionate about helping ecommerce businesses achieve extraordinary growth through effective marketing strategies. Whether our clients are looking to increase sales on their own websites or dominate the Amazon marketplace, we provide the expertise and guidance needed to make it happen. The Executive Care Coordinator will play a pivotal role in ensuring our clients receive exceptional service and support throughout their marketing journey. This position involves managing client communications, ensuring project timelines are met, and collaborating with various teams to deliver outstanding results. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills to build lasting relationships with clients. If you thrive in a fast-paced environment and are eager to be a part of a company that relishes in seeing businesses succeed, we want to hear from you! Responsibilities - Coordinate executive communications, including taking calls, responding to emails, and interfacing with clients. - Manage scheduling and calendar for executives, setting up meetings and ensuring efficient time management. - Prepare and distribute reports, presentations, and other documents as needed for client meetings and internal use. - Assist in the preparation of marketing materials and communications to enhance client relationships. - Track project progress and ensure timely deliverables for clients to meet their marketing goals. - Maintain a high level of client satisfaction by responding to inquiries and resolving issues promptly. - Collaborate with marketing teams to streamline processes and improve service delivery.

Role Description Capital Rx is looking for a results-driven Account Coordinator to support the PBA account teams, supporting Health Plan, TPA, and copay card clients. In this role, you will partner with account teams to enhance client satisfaction and help with day-to-day tasks. You’ll collaborate with internal teams to meet the needs of our clients and their members. If you’re passionate about building strong client relationships, navigating healthcare trends, and improving processes, we want to hear from you! Position Responsibilities - Support implementation and client management teams with all day-to-day client requirements - Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations - Analyze incoming client requests and work with internal and external teams to complete required plan documentation - Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent - Lead pre- and post-implementation quality assurance and testing to validate coding accuracy - Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address - Handle and resolve sponsor and member issues, escalating as needed - Research and respond to claims processing and system configuration inquiries - Coordinate integration of other data inputs into client management processes - Collaborate cross-functionally to support general client operations, as required Qualifications - Undergraduate bachelor’s degree, with record of strong academic performance or equivalent job experience - 1+ years of proven experience in PBM / health plan, benefits consulting, healthcare - Track record of building trusting internal and external relationships - Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables - Experience working with structured and unstructured data - Proficient in Microsoft Office, SQL a bonus - Ability to balance multiple complex projects simultaneously - Exceptional written and verbal communication skills - Extremely flexible, highly organized, and able to shift priorities easily - Attention to detail & commitment to delivering high quality work product Salary Range $60,000 - $75,000 USD Company Description Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.