This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Requirements Analyst, you will play a pivotal role in bridging the gap between stakeholders and technical teams by capturing, analyzing, and documenting functional and non-functional requirements. You will lead stakeholder meetings to gather insights, ensuring that business needs are clearly understood and translated into actionable deliverables. Your ability to create detailed process diagrams, such as workflows and system interaction maps using tools like Visio, will be essential in visualizing complex processes. Additionally, you will craft clear, traceable, and testable requirements in user story format, ensuring alignment with project goals. A strong understanding of system interfaces, data flows, and integration points across both legacy and cloud environments will be critical to your success in this role. To excel in this position, you will need to be proficient in tools like Jira and Confluence, which will support your ability to manage requirements and collaborate effectively with cross-functional teams. You will also guide scope management for requirements, ensuring that project objectives remain focused and achievable. Your role will involve translating complex technical concepts into simple, accessible language for non-technical stakeholders, fostering clear communication and alignment. Additionally, you will support testers by assisting with the creation of test cases and coordinating testing efforts to ensure that requirements are met. Your ability to work seamlessly with diverse stakeholder groups, including business customers, development teams, product owners, and product managers, will be key to driving successful outcomes. This role requires a combination of technical expertise and interpersonal skills. Experience in conducting stakeholder meetings, creating process diagrams, and writing detailed requirements will be invaluable. Familiarity with system integration in both legacy and cloud environments will help you navigate the technical landscape effectively. Strong writing skills and the ability to simplify complex ideas will enable you to communicate effectively with both technical and non-technical audiences. Your ability to support testing efforts and ensure requirements are met will further solidify your contributions to the team. This is an opportunity to work in a dynamic environment where your analytical skills and collaborative mindset will make a meaningful impact. Qualifications - Familiarity with VA systems, like VistA, Prosthetics, VDIF, Denver Logistics Center - Familiarity with 508 compliance and cybersecurity concerns - Awareness of SAFe and scrum methodologies - Strong attention to detail and ability to problem-solve with ambiguous requirements and evolving priorities - Ability to work in dynamic, contractor and FTE federal environment - Focus on VA mission and how IT systems impact veteran care and benefits Requirements - Conduct stakeholder meetings to document analysis and capture functional and non-functional requirements - Create process diagrams (e.g., Visio) to represent workflows and system interactions - Write clear, traceable, and testable requirements in user story format - Understand system interfaces, data flows, integration points in both legacy and cloud environments - Familiarity with Jira/Confluence - Support testers with writing test cases and participating or coordinating testing to ensure requirements are met - Work with various stakeholder groups (e.g., business customers, development team, product owner, product management) - Translate complex technical ideas into simple language for non-technical stakeholders - Guide scope management for requirements Education and Certifications - Agile certifications - Bachelor’s degree + 7 years’ experience in requirements elicitation in federal government environment

• Responsible for facilitating and performing complex research and analysis to support business operations. • Discerns business needs, elicits, documents, and manages requirements, and develops business and functional requirements to solve larger and/or more complex business problems through enabling technology and/or improved business processes. • Work completed would be focused on broader business unit, process or other solution context (domain) but also involves working with technical partners to communicate business requirements. • Elicit, analyze, document and manage requirements for changes to business processes, policies, information, and information systems for larger and/or more complex business problems. • Develop and elicit requirements for departmental and corporate projects that are more complex in nature as requested by internal/external customers; prepare business and functional requirements. • Communicate and validate requirements with stakeholders and identified SMEs. • Ensure creation of and adherence to requirements approach and management plan in alignment with an overall project plan. • Collaborate with project teams to adhere to solution scope and create and maintain requirements traceability. • Drive and execute business readiness activities including the communication plan to support changes to technology, processes and people. • Support training and conduct focused analysis to ensure efficiency of project implementations and ensure desired results. • Develop new procedures, specifications for systems changes or other solution recommendations for more complex product and/or process changes. • Work with cross functional management and staff to implement changes. • Design and conduct post implementation audits and create customer feedback mechanisms to gather ongoing information about business processes. • Analyze results and create plans to address weaknesses. • Identify the business process and organizational impact of solutions; conduct analysis of workflow process and designs, test and implement solutions. • Ensure managed requirements change request process and documentation throughout project lifecycle. • Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management. • Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas. • Work with trainers to develop training programs that target problem areas. • Use and promote industry standard analysis techniques, such a data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis and/or financial ROI modeling for larger and more complex initiatives. • Independently create effective presentations for review by varied levels of leadership; thoroughly document all analysis assumptions, procedures and results in a manner appropriate for both senior executive and management review. • Proactively identify areas of potential business risk, on projects both within and outside of control, make recommendations related to mitigation and escalate as necessary. • Build and support strong business vendor relationships by documenting business issues, determining project needs, and supporting training as needed. • Provide oversight and regularly perform peer reviews for less experienced analysts.

• Map current-state capabilities, value streams, data flows, and systems using BPMN or similar notation. • Identify gaps against target architecture; quantify cost, risk, and customer-experience impacts. • Facilitate workshops, interviews, and direct process observations to capture business needs. • Translate findings into epics, features, user stories, and acceptance criteria traceable to strategic objectives. • Build ROI-focused cost-benefit analyses that forecast value creation, savings, and risk mitigation. • Sequence initiatives into an architecture roadmap aligned with enterprise priorities and funding cycles. • Design, automate, and maintain executive dashboards (Power BI / Tableau) that track initiative health, KPI trends, and realized benefits. • At project close-out, calculate actual value delivered, compare it with initial ROI forecasts, and highlight variance drivers in concise reports for steering committees. • Evaluate solution designs for compliance with requirements, architecture standards, and reference patterns. • Perform detailed gap analyses, document findings, and recommend corrective actions. • Support agile planning, sprint execution, reviews, and retrospectives; manage backlogs and oversee UAT, training, and go-live readiness. • Present proposals to architecture review boards; document design decisions and rationale. • Monitor implementation health (scope, schedule, budget, risk) and escalate issues early. • Plan and deliver stakeholder communications, workshops, and training sessions. • Track post-launch performance, capture lessons learned, and feed insights into continuous-improvement backlogs.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description NFF is seeking a mid-level Business Analyst with strong experience supporting engineering, maintenance, and configuration management teams in a Product Lifecycle Management (PLM) environment. The ideal candidate will have hands-on experience with PTC Windchill, including: - Workflow analysis - Requirements gathering - Change management support - Data/process analysis related to engineering documents, Computer-Aided Design (CAD) data, bill-of-materials structures, and lifecycle states This role will work closely with Engineering, IT, Maintenance, and Configuration Management groups to improve PLM processes, document requirements, analyze system behaviors, and support enhancements and end-user adoption. This role will support tasks related to the Windchill PLM platform, including: - Assisting engineering and configuration teams with data validation, object cleanup, and lifecycle status corrections - Supporting Change Notice (CN), Change Request (CR), and deviation/waiver processes - Documenting requirements for new Windchill workflows, lifecycle states, business rules, and user roles - Analyzing data structures (WTParts, EPMDocuments, Change Objects) to troubleshoot system issues or inconsistencies - Supporting user access requests, role changes, and security group maintenance - Assisting with integration analysis between Windchill and external systems (e.g., Enterprise Response Planning (ERP), CAD applications) - Evaluating user issues, researching root causes, and preparing documentation for IT support or development teams - Supporting ad-hoc data inquiries, reporting needs, and configuration audits - Documenting requirements for enhancements to Windchill workflows, object lifecycles, attributes, or system integrations - Supporting engineering change management by analyzing CN/CR workflows, transitions, and data relationships - Developing use cases, test scenarios, and User Acceptance Test (UAT) scripts specifically for Windchill modules - Documenting system interfaces, shared data structures, CAD integrations, and object dependencies - Collaborating with engineering, maintenance, IT, and operations stakeholders to validate requirements and propose design options - Using tools such as Microsoft (MS) Visio, MS Excel, JIRA, DOORS, or a similar application to document requirements, analyze needs, identify risks, propose design approaches, and prepare documentation - Supporting end-users through troubleshooting, training, and follow-up on PLM-related issues Qualifications - Experience supporting Windchill or another major product lifecycle management (PLM) system (e.g., Teamcenter, ENOVIA, Aras) - Experience with engineering change management workflows or configuration management processes - Experience analyzing PLM object structures, metadata, and data flows - Demonstrated skill in process analysis methods and techniques - Demonstrated experience analyzing processes and identifying opportunities for improvement through software support - Demonstrated experience establishing successful relationships with business stakeholders - Demonstrated experience analyzing data structures and data flows - Excellent oral and written communication skills - Proficiency with MS Excel, Word, Visio or a similar tool, and PowerPoint Requirements - Experience with PTC Windchill modules such as PDMLink, Change Management, or CAD integrations - Experience defining PLM workflows, lifecycle states, or business rules - Experience performing UAT for PLM system upgrades or enhancements - Experience working with engineering, maintenance, or configuration management groups - Experience with CAD data management (e.g., PTC Creo, Autodesk AutoCAD, SolidWorks) Benefits - Medical, Dental and Vision, Health Savings Account, Flexible Spending Account - STD, LTD, Supplemental life insurance and ADD&D - Comprehensive 401k plan - Paid Time Off Company Description NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for: - Artificial Intelligence Enablement - Data Center & Cloud - Intelligent Networks - Secure, Connected IoT Technologies - Professional and Managed Services - Workforce Solutions - Zero Trust Strategies NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives. NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner. NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles.