• Map current-state capabilities, value streams, data flows, and systems using BPMN or similar notation. • Identify gaps against target architecture; quantify cost, risk, and customer-experience impacts. • Facilitate workshops, interviews, and direct process observations to capture business needs. • Translate findings into epics, features, user stories, and acceptance criteria traceable to strategic objectives. • Build ROI-focused cost-benefit analyses that forecast value creation, savings, and risk mitigation. • Sequence initiatives into an architecture roadmap aligned with enterprise priorities and funding cycles. • Design, automate, and maintain executive dashboards (Power BI / Tableau) that track initiative health, KPI trends, and realized benefits. • At project close-out, calculate actual value delivered, compare it with initial ROI forecasts, and highlight variance drivers in concise reports for steering committees. • Evaluate solution designs for compliance with requirements, architecture standards, and reference patterns. • Perform detailed gap analyses, document findings, and recommend corrective actions. • Support agile planning, sprint execution, reviews, and retrospectives; manage backlogs and oversee UAT, training, and go-live readiness. • Present proposals to architecture review boards; document design decisions and rationale. • Monitor implementation health (scope, schedule, budget, risk) and escalate issues early. • Plan and deliver stakeholder communications, workshops, and training sessions. • Track post-launch performance, capture lessons learned, and feed insights into continuous-improvement backlogs.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description NFF is seeking a mid-level Business Analyst with strong experience supporting engineering, maintenance, and configuration management teams in a Product Lifecycle Management (PLM) environment. The ideal candidate will have hands-on experience with PTC Windchill, including: - Workflow analysis - Requirements gathering - Change management support - Data/process analysis related to engineering documents, Computer-Aided Design (CAD) data, bill-of-materials structures, and lifecycle states This role will work closely with Engineering, IT, Maintenance, and Configuration Management groups to improve PLM processes, document requirements, analyze system behaviors, and support enhancements and end-user adoption. This role will support tasks related to the Windchill PLM platform, including: - Assisting engineering and configuration teams with data validation, object cleanup, and lifecycle status corrections - Supporting Change Notice (CN), Change Request (CR), and deviation/waiver processes - Documenting requirements for new Windchill workflows, lifecycle states, business rules, and user roles - Analyzing data structures (WTParts, EPMDocuments, Change Objects) to troubleshoot system issues or inconsistencies - Supporting user access requests, role changes, and security group maintenance - Assisting with integration analysis between Windchill and external systems (e.g., Enterprise Response Planning (ERP), CAD applications) - Evaluating user issues, researching root causes, and preparing documentation for IT support or development teams - Supporting ad-hoc data inquiries, reporting needs, and configuration audits - Documenting requirements for enhancements to Windchill workflows, object lifecycles, attributes, or system integrations - Supporting engineering change management by analyzing CN/CR workflows, transitions, and data relationships - Developing use cases, test scenarios, and User Acceptance Test (UAT) scripts specifically for Windchill modules - Documenting system interfaces, shared data structures, CAD integrations, and object dependencies - Collaborating with engineering, maintenance, IT, and operations stakeholders to validate requirements and propose design options - Using tools such as Microsoft (MS) Visio, MS Excel, JIRA, DOORS, or a similar application to document requirements, analyze needs, identify risks, propose design approaches, and prepare documentation - Supporting end-users through troubleshooting, training, and follow-up on PLM-related issues Qualifications - Experience supporting Windchill or another major product lifecycle management (PLM) system (e.g., Teamcenter, ENOVIA, Aras) - Experience with engineering change management workflows or configuration management processes - Experience analyzing PLM object structures, metadata, and data flows - Demonstrated skill in process analysis methods and techniques - Demonstrated experience analyzing processes and identifying opportunities for improvement through software support - Demonstrated experience establishing successful relationships with business stakeholders - Demonstrated experience analyzing data structures and data flows - Excellent oral and written communication skills - Proficiency with MS Excel, Word, Visio or a similar tool, and PowerPoint Requirements - Experience with PTC Windchill modules such as PDMLink, Change Management, or CAD integrations - Experience defining PLM workflows, lifecycle states, or business rules - Experience performing UAT for PLM system upgrades or enhancements - Experience working with engineering, maintenance, or configuration management groups - Experience with CAD data management (e.g., PTC Creo, Autodesk AutoCAD, SolidWorks) Benefits - Medical, Dental and Vision, Health Savings Account, Flexible Spending Account - STD, LTD, Supplemental life insurance and ADD&D - Comprehensive 401k plan - Paid Time Off Company Description NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for: - Artificial Intelligence Enablement - Data Center & Cloud - Intelligent Networks - Secure, Connected IoT Technologies - Professional and Managed Services - Workforce Solutions - Zero Trust Strategies NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives. NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, NetApp Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner. NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles.

Role Description As a Business Analyst Intern, you will engage across all functions of the company, including corporate and clinical functions, with emphasis on design, development, and implementation of process and technology solutions. In this position, you will have the opportunity to partner with business leaders to analyze, scope, and prioritize business opportunities. The Business Analyst will guide business partners to solve problems, effectively communicate recommendations, and deliver solutions. - Drive process analysis, redesign, and improvement across business and IT initiatives. - Deliver quantitative analysis that will yield critical answers to the question at hand (data will often be sourced through observations, tests, interviews, custom data pulls). - Manage the delivery of timely root cause analysis, opportunity identification, and recommendations. - Partner across the organization to design solutions, document business requirements, develop test and implementation plans, drive results, and resolve issues as necessary. - Use superior analytical skills and logic to prepare material and presentations for the business in a way that adds value, is easily understood by others who may not have the same background or expertise, and improves the knowledge and adoption of the solution. - Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization. - Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures. - Regular and reliable attendance is required for the job. Qualifications - Bachelor's degree required. Combination of education, specialty certifications and experience in related area will be considered in lieu of degree. - Three (3) plus years of professional experience required. - Health Care Industry experience strongly preferred.

Role Description As a Business Analyst Intern, you will engage across all functions of the company, including corporate and clinical functions, with emphasis on design, development, and implementation of process and technology solutions. In this position, you will have the opportunity to partner with business leaders to analyze, scope, and prioritize business opportunities. The Business Analyst will guide business partners to solve problems, effectively communicate recommendations, and deliver solutions. - Drive process analysis, redesign, and improvement across business and IT initiatives. - Deliver quantitative analysis that will yield critical answers to the question at hand (data will often be sourced through observations, tests, interviews, custom data pulls). - Manage the delivery of timely root cause analysis, opportunity identification, and recommendations. - Partner across the organization to design solutions, document business requirements, develop test and implementation plans, drive results, and resolve issues as necessary. - Use superior analytical skills and logic to prepare material and presentations for the business in a way that adds value, is easily understood by others who may not have the same background or expertise, and improves the knowledge and adoption of the solution. - Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization. - Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures. - Regular and reliable attendance is required for the job. Qualifications - Bachelor's degree required. Combination of education, specialty certifications and experience in related area will be considered in lieu of degree. - Three (3) plus years of professional experience required. - Health Care Industry experience strongly preferred.