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Nightingale Education Group logo
Nightingale Education Group

Supporting group for Nightingale College, Nightingale Innovations, and Nightingale Solutions.

New Learner Compliance Specialist II, Credential Support

ComplianceComplianceOtherRemoteMid LevelTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

123 days ago

Salary

$27 - $30 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

New Learner Compliance Specialist II, Credential Support

Nightingale Education Group

Role Description The New Learner Compliancy Specialist II, Credential Support guides newly admitted learners through their credentialing requirements to ensure compliance with College and Experiential Learning standards. This role manages a larger caseload than Specialist I (up to 350 learners) and focuses on building efficiency, troubleshooting, and supporting learners through the full credentialing process. - Guides learners in creating third-party vendor accounts, uploading documentation, and initiating background checks and drug screenings. - Provides guidance on navigating credentialing systems and clarifying College and DFC requirements. - Communicates with learners via phone calls, conference calls, texts, and emails to ensure timely completion of credentialing tasks. - Monitors learner progress, identifies potential compliance risks, and escalates issues when necessary. - Collaborates cross-functionally with colleagues and supervisors to resolve credentialing challenges. - Assists in training new collaborators and contributes to process improvement initiatives. - Maintains accurate documentation and updates within credentialing systems to track learner progress and outcomes. Qualifications - Associate’s Degree required, bachelor’s degree preferred. - Demonstrated experience producing professional communication and correspondence is required. - Experience providing a high standard of customer service is required. - Demonstrated proficiency with Microsoft Office products is preferred. - Experience in credentialing processes or administrative support is highly preferred. Requirements - Budgeted Hiring Range: $27 — $29.50 USD. - All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations. - Employment is contingent upon successful completion of a background check and drug screen. Benefits - Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators. - We believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures.

Job Requirements

  • Associate’s Degree required, bachelor’s degree preferred.
  • Demonstrated experience producing professional communication and correspondence is required.
  • Experience providing a high standard of customer service is required.
  • Demonstrated proficiency with Microsoft Office products is preferred.
  • Experience in credentialing processes or administrative support is highly preferred.
  • Budgeted Hiring Range: $27 — $29.50 USD.
  • All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.
  • Employment is contingent upon successful completion of a background check and drug screen.

Benefits

  • Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators.
  • We believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures.

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