• Accountable for the functional integrity and day to day stability of Microsoft Dynamics NAV/Business Central. • Own ERP behavior across inventory, order-to-cash, purchasing, fulfillment, and posting workflows. • Serve as primary systems partner to Accounting and Operations, ensuring inventory valuation, shipment confirmations, and invoice generation remain accurate and timely. • Act as system owner across ERP, internal OMS (homegrown order orchestration platform), EDI transactions, and 3PL integrations. • Monitor and resolve live operational issues including posting errors, inventory mismatches, shipment discrepancies, delayed ship confirms, and invoice variances. • Own EDI outcomes and prioritization (850 / 940 / 945 / 856 / 810). Day-to-day mapping handled by a dedicated EDI specialist. • Coordinate and prioritize work across internal technical resources, contractors, and external partners as needed. • Investigate root causes end to end before escalating to Engineering or external partners. • Define practical guardrails that protect inventory and financial accuracy while supporting operational throughput.

• Lead the system administration, roadmap management, and architectural evolution of the Workday Adaptive Planning platform. • Design and maintain complex financial models, dashboards, and templates to support the Annual Operating Plan (AOP) and rolling forecasts. • Manage data integration and flow between Adaptive Planning and external systems like NetSuite using APIs, OfficeConnect, and ETL tools. • Automate FP&A workflows and provide technical support and training to global platform users.

Overview As a Senior Systems Engineer you will be responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology of their assigned areas. This includes VMWare, Windows, and Linux environments. A successful candidate will have the demonstrated ability to adapt to evolving requirements, devise innovative solutions in dynamic environments, work in high-pressure environments, collaborate effectively with diverse teams, and maintain focus on delivering secure and optimized application traffic solutions. We are looking for an individual with a Level III Engineer mindset—someone who takes ownership, operates at a strategic level, and delivers robust, scalable solutions in complex technical ecosystems. Responsibilities - Works with project team to plan and engineer the organization's systems infrastructure utilizing extensive experience. Ensure that the various components of the enterprise infrastructure architecture are consistent and coherent, designed at an appropriate level of detail, and that changes are controlled so as to maintain consistency. Serve as a subject matter expert for infrastructure architectural frameworks, methods and tools. - Perform a variety of complicated tasks such as implementation or upgrade of designed hardware and software solutions. Works both independently and coordinates the activities of System Administrators, DBA's and development teams. - Troubleshoot performance and technical issues with systems infrastructure. Assist development team with troubleshooting application and systems performance issues. Advise on performance and monitoring tools. - Perform infrastructure operations tasks such as log reviews, monitoring systems, alert response and on-call rotation. - 3+ Years of experience with Certificate management. - 3+ Years of experience with Load balancer administration. - Strong TCP/IP Stack knowledge and troubleshooting capabilities. - Completes all responsibilities as outlined on annual Performance Plan. - Completes all special projects and other duties as assigned. - Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Qualifications - Bachelor’s degree in MIS, computer science, or 4+ years related work experience required. - A blended 8+ years architecture, engineering, implementing and administering highly available web server, application server, networking and storage infrastructures required. - A deep working knowledge VMware, Windows, .Net, Java, SAN and databases required. - Experienced in networking, DNS, firewalls and load balancing technologies required. - Manage and modernize core infrastructure services such as Active Directory, Group Policy, DNS, DHCP, and PKI. - Experience in Linux, Hadoop and Big Data technologies a plus. - Minimum of 3 years mentoring and directing the work of other systems administrators and/or engineers. - Outstanding written and verbal communication skills are required. Strong time management skills, including the ability to work independently and balance daily operations and projects. - Ability to independently prioritize and re-prioritize tasks required. Ability to perform multiple tasks at one time, required. Ability to work as a team lead, and assist in any IT area is required. - Ability to occasionally work early, late or on weekends as work demands is required. - Solid foundation with security principles including HIPAA and SOX compliance preferred. Cognitive/Mental Requirements: - Communicating with others to exchange information. - Problem-solving and thinking critically. - Completing tasks independently. - Interpreting data. - Making timely decisions in the context of a workflow. - Maintaining focus. - Assessing the accuracy, neatness and thoroughness of the work assigned. - Learning new tasks and completing tasks in situations that have a speed or productivity quota. - Remembering and adhering to processes and protocols. Physical Requirements and Working Conditions: - Remaining in a stationary position, often standing or sitting for prolonged periods. - Communicating with others to exchange information. - Repeating motions that may include the wrists, hands and/or fingers. - Assessing the accuracy, neatness and thoroughness of the work assigned. - No adverse environmental conditions expected. - Must be able to provide high-speed internet access/connectivity and office setup and maintenance. - Must be able to provide a dedicated, secure work area. Base compensation ranges from $115,000 to $150,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page. Since this job will be based remotely, all interviews will be conducted virtually. Date of posting: 11/06/2025 Applications are assessed on a rolling basis. We anticipate that the application window will close on 01/06/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected. #LI-REMOTE #LI-AK1 #senior

The contractor will support OFR’s efforts to: - Coordinate and/or perform additions and changes to operating systems and applications; includes investigation, analysis, recommendation, configuration, installation, and testing of new software and applications. - Provide direct support in the day-to-day operations on operating systems and software, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. - Will be responsible for securing user applications, application integrations, deployment automation, and improving security using Okta solutions. - Will play a crucial role in implementing Identity and Access Governance solutions, providing advanced authentication, overseeing privileged access management, and ensuring secure information distribution. - Perform tasks including but not limited to User Lifecycle Management, security policy frameworks, and advanced directory integration for cloud and on-premises access. - Use the Okta Policy framework to control user access, map identity attributes and data transformations using Universal Directory, and troubleshoot issues Key Tasks & Responsibilities - Experience with Okta includes installation, configuration, and migrations. - Troubleshoot advanced problems within the Okta IdP by using tools such as SAML tracer, Fiddler, and other similar tools. - Integrate applications with SAML, OpenID Connect, RADIUS and Oauth. - Integrate applications with Multi Factor/Password less Authentication - Provide Proof of Concepts and Pilots for Advancing Zero Trust integration infrastructure. - Support of primarily Microsoft 365 stack (Exchange Online (hybrid), Intune, Entra ID, Teams, OneDrive) - Systems Administration: Knowledge of Microsoft Windows Server Platforms, Active Directory, Group Policy as well as basic MS SQL administration. - Ensure that all Group Policy Management (GPM) changes are controlled and documented. - Measure and monitor metrics, identify trends, and report standings and findings to management and other stakeholders. - Participating in meetings with executives to discuss technical issues and propose solutions. - Collaborating with other members of the engineering team to design new features or improve existing ones. - Escalate issues to vendor and third-party entities, as necessary. - Other operational support duties as assigned. - Experience leading engineering projects from start to finish. - Provide support to technical leaders by coordinating activities pertaining to the development, documentation and maintenance associated with changes to the system. - Ability to work and deliver on short response tasking in a fast paced environment. - Ability to effectively manage several projects simultaneously while balancing resources - Ability to work in a dynamic team environment, adaptable to change, and thrive in an atmosphere that requires trust, initiative, creativity, and strong problem-solving skills. - Strong communication skills with customers over phone, email, or ticketing system. - Ability to work well in a constantly evolving work environment. - Excellent communication and organizational skills; able to articulate intent, frame requirements, set priorities, develop practical methods, and align resources to meet goals. Education & Experience - 10+ or more years of IT experience preferably in a Windows domain environment (hybrid) - 5+ direct years of experience engineering and providing operations support for Okta SSO solution. - Experience as a remote worker demonstrating time management and self-discipline with cultural change management and Agile mindset. - Hands-on experience migrating applications to implement Okta. - Strong knowledge of the different identity and access management (IAM) concepts, technologies and authentication protocols. - Intimately familiar with IAM related protocols such as SAML, SPML, XACML, SCIM, OAuth, OIDC, OpenID and REST APIs, and other security interfaces. - Strong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA services. - An understanding of Zero Trust concepts. - Active Directory including but not limited to: - Microsoft Active Directory/Azure Active Directory (EntraID) - Privileged access management (PAM) systems such as Beyond Trust - Hands-on experience with cloud computing services (O365/Microsoft Azure/AWS). - Experience with SailPoint IdentityIQ integration and operations. - Experience with network architecture. - Experience with Windows PowerShell scripting. Certifications - Okta Certified Security Clearance - Public Trust High (Tier 4/BI) Risk Level - Must be a US citizen Other - Remote or DC $145,000 - $155,000 a year Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com.