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For 85 years, we have pushed the boundaries of science with a clear purpose – to help our customers achieve theirs.
Field Service Engineer – Field Remote
Location
Illinois
Posted
91 days ago
Salary
$58.8K - $79K / year
Seniority
Mid Level
Job Description
Field Service Engineer – Field Remote
PerkinElmer
• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service • Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols. • Communicate service offerings including training, support, software, laboratory services products and field upgrades • Partner with our customers to understand their analytical workflow and applications • Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards • Contribute to account profitability through efficient execution and service delivery • Perform timely uploads and downloads of required service data to ensure the integrity of service system(s) • Maintain assigned assets including tools, test equipment (MTE), telecommunication equipment, assigned service parts inventory, etc. • Proactively develop technical and soft skills to maintain and enhance PerkinElmer’s value proposition to the customer • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process • Seek higher level certification through participation in company sponsored training & development offerings • Complete all administrative tasks to include but not limited to time reporting, assigned training, etc. • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Job Requirements
- Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 2 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 4 years direct experience with repair of laboratory equipment OR High School Diploma plus 10 years direct experience with repair of laboratory equipment
- Experience using Microsoft 365
- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
- Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base. Must have a valid driver’s license.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working arrangements
- Professional development opportunities
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