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RELX Group, formerly known as Reed Elsevier, is an international provider of analytics and information for business clients. RELX Group maintains headquarters i
Sales Assistant
Location
United States
Posted
145 days ago
Salary
$44.5K - $85.1K / year
Seniority
Senior
Job Description
Sales Assistant
RELX Group
• Completing fundamental account setup and maintenance, including user additions/removals, contact updates, and account closure processing • Responding to routine questions from Sales Representatives and internal teams, escalating complex issues to the appropriate resources • Participating in weekly account review meetings with Sales Representatives and your manager to discuss account status and open requests • Monitoring and following up on pending updates such as pricing changes, product questions, or customer‑requested adjustments • Collaborating with team members to execute assigned tasks and contribute to small‑scale improvement projects • Attending team meetings, training sessions, and knowledge‑building workshops to enhance understanding of products, systems, and processes • Following documented procedures to ensure accuracy and consistency, and proactively seeking clarification when needed • Performing all other duties as assigned
Job Requirements
- Strong organizational and time‑management skills with the ability to support multiple Sales Representatives simultaneously
- Excellent written and verbal communication skills and strong interpersonal abilities
- High attention to detail with a commitment to ensuring data accuracy
- Proficiency with Microsoft Outlook, Office Suite, Salesforce, and internal databases
- Ability to learn quickly and adapt in a fast‑paced, evolving environment
- Previous experience in administrative support or customer service preferred
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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