This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Business Analyst with ProMach, you will support the success of the company by analyzing and improving processes that drive efficiency and effectiveness across the organization. You will collaborate with internal partners to improve business processes and work with the corporate technical team to implement ERP solutions. This is a remote position with 50% travel and reports to the Director of Materials for the Primary Business Unit. - Support Materials & Operations Process Stabilization & Improvement: - Perform business process design and requirements definition in conjunction with functional teams. - Define and document requirements for process changes and development needs. - Process mapping, documentation and defining applicable tools to support lean operations. - Demonstrate commitment to Continuous Improvement philosophy including support of all quality, safety, productivity, and performance improvement initiatives. - Assist in operational rollouts and support, as well as ERP implementations. - Partner with our Primary Packaging divisions to evaluate and implement best practices and ERP standards across the business unit. - Support Materials initiatives such as Cost Savings, Materials Assessment, Inventory Management and Inventory Accuracy. - Support Smartsheet Project Management implementations and user questions. - Support Materials and Aftermarket metrics including distribution and alignment with other business units across ProMach. - Build and maintain strong working relationships with key business stakeholders: - Analyze and prioritize requests by identifying existing solutions that optimally address the business needs. - Act as a liaison between functional teams and corporate technical resources for enhancements; provide functional requirements to corporate development team and perform QA testing of requested enhancements. - Provide support to ERP users and work with the corporate technical team for break fixes. Qualifications - Bachelor's degree with a concentration in Computer Information Systems, Supply Chain, and/or Business preferred. - 5+ years' related work experience. - Manufacturing industry experience. - Experience with SyteLine/Infor CloudSuite Industrial (CSI)/, or other fully integrated ERP systems, up to implementation development, testing, and support. - Ability to mine/extract data to support core business processes. - Experience with project implementation and solution engineering. - Ability to multi-task and work independently. - Excellent interpersonal and communication skills. - Strong customer service disposition and sense of professionalism. - A phenomenal teammate who works well with technical and non-technical associates. - Ability to effectively build and manage relationships and influence others. - Proven track record effectively leading business process change. - Ability to synthesize complex information and perform fact-based problem solving. - Strong planning/project management skills - ability to set and keep timelines. - Proficient exploring data and writing SQL queries. - Available to travel at least 50%. Benefits - Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance. - A generous paid time off program. - A retirement savings plan with a company match. - No waiting period for benefits – you are eligible on your first day of employment! Company Description Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. - We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. - You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

• Analyze business and technical requirements and prepare detailed specifications. • Design system integrations and support integration-related initiatives. • Collaborate closely with development teams, providing technical analysis and clarifications throughout the delivery process. • Translate business needs into clear and actionable technical requirements.

• Collaborate with Product Owners, Business Stakeholders, and Agile Teams to understand business needs and translate them into actionable user stories and features. • Elicit, analyze, and document business, system, and functional requirements, processes, and workflows using Agile principles. • Collaborate closely with Product Owners to refine and prioritize backlogs, define acceptance criteria, and support PI (Program Increment) planning. • Translate business needs into clear and concise user stories with well-defined acceptance criteria. • Ensure requirements are continuously refined and ready for development teams in upcoming Sprints/Iterations. • Facilitate backlog grooming, prioritization, and clarification of acceptance criteria with cross-functional teams. • Work closely with developers and testers to ensure business needs are accurately translated into functional specifications and technical requirements. • Ensure alignment between business goals and solution implementation. • Partner with QA to support test case development and validation of requirements. • Triage and expedite production support tickets, work with user support teams to provide issue updates, and coordinate with technical teams for resolution. • Facilitate workshops, interviews, and stakeholder discussions to gather requirements and drive consensus. • Support UAT (User Acceptance Testing), training, and ensure delivered features meet business expectations.

• Contribute to the development of surveys/questionnaires to answer client objectives. • Confirm data integrity and perform analysis to identify trends. • Design research instruments as necessary. • Analyze research results and collaborate with the Client Management team member to interpret research findings and implications. • Write headlines for reports or prepare deliverables that adds value to the client by relating the research findings to the business objectives in a manner that is clear, presentable and actionable.