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Твій шлях: Інтерв'ю з Recruiter → Інтерв’ю з Head of Payment → Фінальне інтерв'ю з HRD → Job Offer 🚀
Payment Risk Operations Manager
Location
United States
Posted
93 days ago
Salary
0
Seniority
Lead
Job Description
Payment Risk Operations Manager
fit4me
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Fit4Me шукає Payment Risk Operations Manager, який підсилить команду стабільною risk-операційкою, контролем платіжних метрик і проактивною роботою з диспутами. Ти відповідатимеш за: - Моніторинг ризиків у платіжному процесингу. - Обробку disputes. - Контроль ключових risk-метрик. - Формування рекомендацій для стабільності білінгу та процесингових акаунтів. Це роль для людини, яка: - Вміє швидко реагувати на відхилення. - Добре розуміє chargeback lifecycle. - Працює з цифрами та діє проактивно. Фінально, це позиція з прямим впливом на стабільність payment operations, якість процесингу та захист бізнесу від ризикових сценаріїв. Impact зони: - Контроль ключових платіжних і ризикових метрик: fraud rate, chargeback rate, refund rate. - Операційна робота з диспутами: перевірка нових кейсів, їхня своєчасна обробка, підготовка representment. - Контроль win-rate по disputes, аналіз причин програшів. - Проведення refund operations, перевірка запитів від support-команди. - Верифікація користувачів через платіжні дані. - Моніторинг ризикових алертів і швидка реакція на відхилення. - Аналіз причин змін у risk-метриках. - Формування risk-звітності та структурованих рекомендацій. - Співпраця з платіжними провайдерами та суміжними командами. Qualifications - 2+ роки досвіду в risk / disputes / chargebacks / fraud monitoring. - Практичний досвід роботи з disputes/chargebacks, включно з підготовкою representment. - Досвід роботи з картковими платежами та PayPal. - Розуміння ключових платіжних risk-метрик. - Досвід роботи з платіжними провайдерами: Stripe, Adyen, Braintree. - Впевнена робота з Excel / Google Sheets. - Досвід роботи в e-commerce, subscription business. - Розуміння ризиковості різних методів оплати. Requirements - Досвід роботи з оркестраторами платежів або складнішою multi-provider payment-інфраструктурою. - Досвід масштабування трафіку без виходу за risk-бенчмарки. - Досвід роботи з high-risk verticals. - Досвід комунікації з банками, issuer-стороною. - Розуміння subscription-моделі. - Досвід побудови або покращення risk-процесів. Benefits - Можливість працювати в ролі, де операційна точність впливає на стабільність бізнесу. - Швидке реагування на відхилення та робота з цифрами. - Реальний інтерес до теми payments, risk operations, disputes. - Висока відповідальність та автономність. - Аналітичне мислення та уважність до деталей. - Командна комунікація. Company Description Твій шлях: Інтерв'ю з Recruiter → Інтерв’ю з Head of Payment → Фінальне інтерв'ю з HRD → Job Offer 🚀
Job Requirements
- 2+ роки досвіду в risk / disputes / chargebacks / fraud monitoring.
- Практичний досвід роботи з disputes/chargebacks, включно з підготовкою representment.
- Досвід роботи з картковими платежами та PayPal.
- Розуміння ключових платіжних risk-метрик.
- Досвід роботи з платіжними провайдерами: Stripe, Adyen, Braintree.
- Впевнена робота з Excel / Google Sheets.
- Досвід роботи в e-commerce, subscription business.
- Розуміння ризиковості різних методів оплати.
- Досвід роботи з оркестраторами платежів або складнішою multi-provider payment-інфраструктурою.
- Досвід масштабування трафіку без виходу за risk-бенчмарки.
- Досвід роботи з high-risk verticals.
- Досвід комунікації з банками, issuer-стороною.
- Розуміння subscription-моделі.
- Досвід побудови або покращення risk-процесів.
Benefits
- Можливість працювати в ролі, де операційна точність впливає на стабільність бізнесу.
- Швидке реагування на відхилення та робота з цифрами.
- Реальний інтерес до теми payments, risk operations, disputes.
- Висока відповідальність та автономність.
- Аналітичне мислення та уважність до деталей.
- Командна комунікація.
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