• Prepare and issue accurate customer invoices in a timely manner, ensuring compliance with company policies. • Manage billing adjustments, credit notes, and account reconciliations as needed. • Review accounts for discrepancies and resolve issues promptly to ensure customer satisfaction. • Handle customer billing inquiries and provide detailed explanations of charges and billing processes. • Maintain accurate records of billing transactions and generate periodic reports for management. • Collaborate with sales and customer service teams to gather necessary information for billing accuracy. • Assist in the implementation of improvements to billing processes to enhance efficiency and accuracy.

Role Description International law firm seeks professional biller to join its Billing Team in its Wash DC Offices, and is also available in San Francisco Bay Area, Century City, Irvine, Dallas, Houston, NYC or LA. Position is Remote, with Flexibility, which means you must live in a commutable distance to come in once and a while if needed. - Collaborate with Pricing department to finalize and implement complex billing arrangements, including multi-payor, volume discounts, and alternative fee arrangements - Coordinate monthly distribution of pre-bills to partners for review and revisions - Analyze invoices to ensure compliance with Firm policies and client guidelines - Generate WIP and On-Account reports and track assigned attorneys’ inventories Qualifications - 2-3 YRS+ LAW FIRM BILLING (ADERANT OR ELITE) IS REQUIRED. - Strong technology skills, including knowledge of Microsoft Office Suite (with an emphasis on Excel). - A college degree in Business, Accounting, Finance, or related field is strongly preferred, but not required. - Experience with Serengeti, Collaborati, TyMetrix, EBilling Hub, etc preferred. Company Description

• Managing all professional billing requirements and managing accounts receivable tasks according to standard and productivity measurements. • Ensure all regulatory and payor guidelines are followed. • Coordinating payor denial and appeal follow up activities to ensure timely response from third party payors and the processing of all payor denials, documentation requests and appeals. • Review all denial accounts for categorization, level of appeal, special requirements for initiating appeals. • Communicate global payer issues with the payer relations team. • Communicating and coordinating with various individuals/distributions and assisting with monitoring of the day-to-day activities related to appeal follow up and denials. • Maintaining the healthcare tracking tool/application that stores/communicates all claim edits, review and denial activity. • Monitor all Claim Edit and Denial Management work queues and lists to ensure they are fully resolved. • Ensure medical records requests are completed and submitted within 48 hours. • Track all denials on a database to determine outcome. • Collecting/analyzing, report status, metrics and trends of activity by different reviews from the tool. • Distributing reports on a routine basis to specific distribution group. • Organizing all data and activity in a retrievable way to ensure timely follow up on appeals to third party payors. • Assisting with the coordination of denial and review activities and materials for committee meetings, including analyses, reports, etc. • Supporting projects and initiatives of the Billing and Denials Management teams. This may include coordinating meetings, conducting research for payor criteria, and preparing documents. • Able to build and maintain relationships with payer representatives.

• Ensure patients statements are generating appropriately, reconciling patient balances • Supports call center operations by receiving patient inbound calls • Works with the patient to establish payment terms • Utilize the various RCM systems to assist patients with making payments • Research and resolve patient billing concerns • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs • Initiate patient outbound calls to drive collections • Identify and communicate issues leading to patient complaints