This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Demand Planner & Customer Service Support role is responsible for developing accurate demand forecasts, ensuring product availability, and supporting key customer accounts with exceptional service. This hybrid position bridges supply chain planning and customer-facing operations, helping the organization maintain optimal inventory levels while delivering a smooth, reliable customer experience. You’ll work closely with Sales, Supply Planning, Operations, and Customer Service teams to translate market insights and customer needs into actionable demand plans. Key Responsibilities - Develop, maintain, and improve short- and long-term demand forecasts using historical data, market trends, and customer insights. - Analyze forecast accuracy and identify root causes of variances. - Collaborate with Sales, Marketing, and Operations to incorporate promotional activities, new product launches, and customer-specific events into the forecast. - Monitor inventory levels and recommend adjustments to ensure product availability while minimizing excess and obsolescence. - Prepare and present demand planning reports for S&OP (Sales & Operations Planning) meetings. - Serve as a point of contact for key customer accounts, supporting Order to cash process, invoicing, and issue resolution. - Assist with processing customer orders, scheduling/tracking shipments, and coordinating with logistics to resolve delivery issues. - Provide customers with product availability updates, lead times, and order status information. - Proactively address potential service disruptions related to supply constraints. - Support escalations by investigating root causes and coordinating corrective actions across internal teams. Who to Work With - Account Management team, Customers, Distributors for demand - 3rd party Vendors and Service providers - Logistics providers - Internal Supply Planning and Sourcing teams - Internal Customer Service - NAR Operations Director, reporting manager. What the Job Requires - Bachelor’s degree in Supply Chain, Business, Operations, or related field. - 2–5 years of experience in demand planning, supply chain, or customer service (or a combination). - Strong analytical skills with proficiency in Excel; experience with forecasting tools or ERP systems is a plus. - Excellent communication and relationship-building abilities. - Ability to manage multiple priorities in a fast-paced environment. - Detail-oriented, proactive, and comfortable working cross-functionally. - Occasional travel (approximately 15%) is required. What to Have Done and Know How to Do - Experience with planning and S&OP processes. - Knowledge of statistical forecasting methods. - Experience with SAP ERP system. - Experience working with Logistics providers. - Customer Service experience a plus. Why Work Here - We work every day to improve the quantity and quality of fresh produce and reduce food waste – that is important to every person on the planet! - We have a rich history and are known for our quality products. - We have an enterprising spirit and are looking for like-minded problem-solvers to help us accomplish our goals. - We focus on the Critical Few priorities that are important for us and our customers and then hold ourselves accountable to deliver. - We are growing and transforming – both our business and the industry. - We are committed to developing our colleagues and helping you advance in your career. - We offer competitive compensation and benefits packages. Local Details - Role is Remote within the US with occasional travel required.

• Track and monitor product inventory levels across systems • Maintain knowledge and understanding of current and future market trends affecting demand • Generate reports and presentations on forecast performance and demand insights • Identify forecast changes and demand fluctuations • Collect and analyze data from internal and external sources that affect product demand • Analyze sales, stock, and operational data to identify patterns and trends • Review historical sales data to support demand forecasting • Build and maintain forecasting models to predict future demand • Monitor factors that could impact demand such as promotions, supply disruptions, and production delays • Gather updates from vendors, distributors, sales teams, and other stakeholders impacting demand • Develop demand forecasts across multiple time horizons and levels of aggregation • Coordinate with cross-functional teams to reconcile forecast variances • Provide insights to supply planning teams to support inventory strategies for existing products, new launches, and product phase-outs • Continuously improve forecasting systems and methods to better anticipate customer needs

The future is what you make it. Are you ready to make a difference, work on most impactful projects influencing our business and be at heart of revolution to create a resilient supply chain? In Supplier Quality Engineering (SQE) we’re finding innovative, collaborative ways to improve delivery and quality of our suppliers creating vital link between our supply chain, internal factories and our customers. Come be a part of team of future shapers that: - Proactively reviews suppliers, assess operational gaps to identify risks and takes systematic actions to develop a world class supplier. - Is globally responsible for all supplier development and quality improvement and sustainment. - Systematically drives Root Cause Corrective Action (RCCA) investigations to prevent defects. - Works directly with sourcing, business, engineering and our customers on strategies to improve product quality and delivery. - Identifies and leads the implementation of continuous improvement projects. - Are leaders creating a performance culture with our suppliers through coaching and technical engagement. The position requires breadth of technical experience across multiple programs and products, experience in managing globally diverse teams, effectively communicating with senior management, developing improvement strategies, handling multiple priorities, influencing, and solving complex problems. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

• Identify, prospect, and negotiate partnerships with compounding pharmacies, suppliers, and logistics operators. • Build and expand a national network of partner pharmacies, optimizing logistics and delivery times. • Lead strategic supplier negotiations focused on reducing COGS and improving margins. • Create supplier redundancy, ensuring operational contingency and scalability. • Continuously map and optimize the supply chain, seeking improvements in cost, lead time, and quality. • Structure processes, contracts, SLAs, and supplier-related performance metrics (KPIs). • Act as a bridge between operations, product, compliance, marketing, and finance. • Attend industry events, conferences, and partner visits to strengthen strategic networking. • Prepare supply infrastructure for rapid growth and product portfolio expansion.