• Act as the technical leader and architect for backend systems powering upgrades, trials, and ROI experiences • Design and evolve scalable, resilient architectures that integrate with complex Fintech, pricing, and packaging systems • Stay deeply hands-on in code, reviews, and technical design, setting a high bar for quality and execution • Lead and mentor engineers through ambiguous problem spaces, helping them break down complexity into clear, actionable solutions • Partner closely with Product, Design, Data, and Fintech teams to deliver cohesive, customer-centric experiences • Drive alignment across teams and systems, identifying leverage points that unlock outsized impact • Balance short-term delivery with long-term platform health and technical strategy

• Design, develop, and maintain GraphQL APIs using Typescript with AWS API Gateway, Lambda and DynamoDB. • Develop and maintain infrastructure as code using AWS CDK and AWS SDK. • Deploy releases and hotfixes to production environments. • Debug issues in production or development environments. • Write unit/integration tests as part of each feature/bug fix. • Collaborate cross-functionally with front-end engineers and product stakeholders to deliver robust and maintainable systems. • Apply AWS best practices for security, performance, monitoring, and cost optimization. • Participate in code reviews, contribute to engineering standards, and support continuous improvement across the team.

• Develop and maintain Python solutions for intelligent document processing; • Structure and normalize data extracted from unstructured documents (PDFs, images, scans, etc.); • Implement and optimize regex rules for identifying and validating textual patterns; • Work with OCR tools (e.g., Tesseract, AWS Textract, Azure Form Recognizer, Google Vision, or similar); • Build extraction, transformation, and data validation pipelines; • Analyze complex documents (contracts, forms, invoices, statements, and others); • Ensure the quality, accuracy, and scalability of solutions.

• Driving partnerships with tenant product teams to inform the tooling roadmap as well as taking on metrics and tracing scaling challenges that push the boundaries of our existing observability infrastructure • Frequently working in vaguely scoped areas, responsible for defining project requirements for improving reliability and performance, through Viaduct framework changes and tenant-centric observability • Developing technical expertise in Viaduct framework as well as informed with product teams’ use cases and requests • Supporting the customer base of Viaduct developers and ensuring that their code gets deployed daily to production • Get into the flow during daily and intentional Focus Time blocks