• Provide expert guidance on employee relations issues across all areas of the organization, including the People Team (performance management, disciplinary actions, grievances, etc.), ensuring compliance with local laws and consistency in policy application. • Advise leadership on strategies to foster a positive, inclusive work environment, addressing concerns before they escalate. • Lead internal investigations on workplace issues, ensuring compliance and legal review, and preparing necessary documentation with a focus on issue resolution. • Proactively collaborate with our legal team and external counsel to monitor and anticipate changes in labor laws, ensuring that the company’s policies remain up-to-date and legally compliant. Provide strategic guidance on legal implications and actively manage risks in employee relations cases. • Own, define, and develop key HR policies such as performance management, disciplinary processes, and related procedures, ensuring these processes are scalable and adaptable to the evolving needs of the organization. This includes the design and delivery of training on employee relations topics like conflict resolution, performance management, and compliance, targeted at HR teams and managers. • Track and manage employee relations cases, reporting on trends, outcomes, and actionable insights to HR leadership to improve practices across the region. • Evaluate global and region-specific approaches to employee relations, balancing cultural nuances while maintaining consistency. • Own all PiP management in the US, ANZ, APAC, and Mexico, ensuring an equitable approach. • Provide practical Employee Relations advice that realistically addresses and balances the needs of the business.

• Partner with the VP of Growth to support day-to-day management of the CDS team (performance tracking, accountability, and execution support) • Coach CDS team members on consultative sales skills, objection handling, follow-up quality, and conversion strategy • Reinforce a high-performance sales culture through consistent team rhythms (1:1s, pipeline reviews, call coaching, and best practice sharing) • Support the VP of Growth in rolling out new Growth initiatives (process changes, messaging updates, sales plays, tools, funnel experiments) • Continuously evaluate funnel performance and refine team workflows that improve efficiency and conversion • Plan and host educational webinars, community meetings, and in-person events to further inform Intended Parents of our value proposition and deliver a strong brand experience • Represent the company at industry events, conferences, and customer meetings as needed • Manage a limited portfolio of leads and consultations, converting prospective Intended Parents into clients • Deliver a thoughtful, empathetic, and high-integrity consultative sales experience • Ensure excellent follow-through, responsiveness and CRM hygiene, modeling the behaviors expected across the CDS team

• Develop, articulate and implement business plans for each assigned property • Provide oversight of contractors and maintenance personnel • Build relationships to retain and expand client business • Project and achieve budgeted financial goals • Understand the leasing process and effectively support the broker/agency leasing team

• Performs Lead CDM role for assigned studies • Designs and/or assists with design of the clinical database based on protocol and study needs, including queries and dynamics • Performs User Acceptance Testing (UAT) of the clinical database • Authors, reviews, and approves study specific CDM documentation (DMPs, CCGs, DTAs, EDC specifications) • Performs data cleaning activities for assigned studies; provide oversight of data cleaning activities for outsources studies • Monitors study progress to ensure successful achievement of study milestones • Provides oversight of CDM vendors for assigned studies • Ensures that all CDM operations are conducted according to applicable SOPs • Identifies and communicates potential risks/challenges to head of CDM and study CPM based on protocol, timelines, forecasts, and study metrics. • Collaborates with the study team to identify, develop, and implement risk-based solutions • Ensures CDM study documents are filed in the TMF (Trial Master File) in a timely manner • May oversee tasks delegated to other CDM staff for assigned studies • Performs other duties as required