This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join Just 4 Veterans Enterprise as an Administrative Assistant and become an integral part of a team dedicated to supporting veterans. In this role, you'll be at the heart of our operations, ensuring the smooth and efficient management of administrative tasks. Your organizational skills and attention to detail will be essential in maintaining records, coordinating schedules, and facilitating communication within the team. You'll have the opportunity to work closely with our leadership, contributing to projects that directly impact the lives of veterans. - Manage and organize daily schedules and appointments for executives and team members. - Prepare and edit correspondence, communications, presentations, and other documents. - Coordinate and facilitate meetings, including preparing agendas, taking minutes, and following up on action items. - Maintain and update company databases, ensuring accuracy and confidentiality of information. - Assist in the preparation and processing of financial documents, such as invoices and expense reports. Qualifications - High school diploma or equivalent required; associate's degree in business administration or related field preferred. - Proven experience as an administrative assistant or in a similar role, with at least 2 years of relevant work experience. - Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office management software. - Excellent verbal and written communication skills, with a keen attention to detail and strong organizational abilities. - Ability to manage multiple tasks and prioritize workloads efficiently in a fast-paced environment. Company Description At Just 4 Veterans Enterprise, we value dedication, integrity, and teamwork. If you are looking to build a rewarding career while making a difference in the veteran community, we invite you to apply and join us in our mission to support those who have served.

• Manage Partner Communication • Manage administrative tasks related to the 3-3-3-Skip strategy, tracking and organizing monthly communication among Development Reps. • Draft, personalize, and send Cultivation Letters, including: • Writing compelling changed-life stories based on partner interactions. • Creating and formatting generic and personalized letter templates. • Managing mail-merging, printing, stamping, addressing, and mailing donor correspondence. • Maintain detailed records of partner interactions in CRM or Google Sheets, keeping donor databases and contact lists up to date. • Personalize outreach by referencing past interactions to build stronger relationships. • Maintain consistent messaging and branding across all donor communications, keeping in alignment with the Executive Director’s vision and communication style. • Serve as the first point of contact for inquiries via phone and email, maintaining professionalism and warmth. • Support the Executive Director in developing and sending out fundraising and stewardship emails as necessary. • Write compelling receipts including changed-life stories and heart-felt thanks. • Manage the executive calendar, ensuring donor meetings, calls, and key events are scheduled efficiently while preventing conflicts. • Schedule and coordinate monthly partner phone calls and personal visits, handling all logistics such as: • Confirming meeting locations and materials. • Sending reminders and follow-ups. • Using partners’ preferences to personalize scheduling. • Use online tools like Calendly to streamline scheduling and reduce back-and-forth communication. • Organize and maintain donor records and correspondence for easy access and retrieval. • Monitor and respond to emails and calls, providing timely and thoughtful responses. • Assist with general administrative duties, including data entry, document preparation, and CRM management. • Support leadership and development efforts by performing additional administrative tasks as needed.

• Answer incoming phone calls and respond to emails promptly • Provide clear, respectful information to current and prospective patients • Ensure no calls or inquiries go unanswered • Maintain confidentiality and professionalism in all interactions • Schedule, reschedule, and confirm appointments • Maintain accurate provider calendars • Coordinate patient intake processes • Help optimize scheduling efficiency to reduce gaps and wait times • Assist with insurance paneling processes (preferred skill) • Support verification and administrative documentation tasks • Maintain organized digital records • Conduct outreach to hospitals, agencies, and referral partners • Help maintain relationships that support patient referrals • Assist with tracking outreach activities • Identify workflow gaps and proactively suggest improvements • Support administrative projects as the clinic expands • Assist leadership with day-to-day operational needs

• Verify client eligibility for mental health services, testing and psychiatric care. • Manage the onboarding process for new client accounts from first referral contact through intake. • Confirm sessions daily with clinicians, follow up to confirm progress notes, communicate with clients about changes in benefits, outstanding charges and resolving any deductible and/or benefit discrepancies. • Track daily clinician productivity, and check that against biweekly clinician and clearing house invoicing. • Maintain meticulous and organized records of all billing activities. • Demonstrate proficiency in Microsoft Excel for data management and analysis. • Have an understanding of mental health CPT codes or demonstrate quick ability to learn and synthesize that information. • Utilize Therapynotes EHR for billing and documentation purposes, with the flexibility and willingness to learn other EHR systems as needed. • Communicate effectively and professionally with insurance companies, clients (when necessary), and internal team members. • Work independently and effectively under pressure to meet deadlines.