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Your Single Backup and Data Management Platform for Cloud, Virtual and Physical
Field Systems Engineer
Location
United States + 15 moreAll locations: United States | Mexico | Costa Rica | El Salvador | Guatemala | Honduras | Nicaragua | Panama | Bahamas | Dominican Republic | Guadeloupe | Haiti | Jamaica | Martinique | Montserrat | Puerto Rico
Posted
108 days ago
Salary
0
Seniority
Mid Level
Job Description
Field Systems Engineer
Veeam Software
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a highly skilled Field Systems Engineer to partner closely with Sales in driving technical strategy and customer success across assigned accounts. This role plays a critical part in influencing technical decision-makers, translating business needs into scalable data resilience solutions, and ensuring successful outcomes throughout the sales cycle. - Deliver compelling customer presentations, technical demonstrations, and solution workshops (virtual and onsite). - Partner with Sales to translate customer business objectives into technical architectures and actionable solution designs. - Lead technical discovery conversations focused on data protection, resilience, and cloud strategy. - Conduct remote configuration reviews and provide consultative guidance on best practices. - Support complex technical sales cycles, contributing to successful deal closure and long-term customer success. - Manage accounts at a technical level to drive upsell and cross-sell opportunities. - Collaborate cross-functionally with Support, Licensing, and Product Management, incorporating field feedback into product evolution. - Provide advanced technical enablement and support to channel partners. - Position solutions from a customer-centric, problem-solving perspective rather than product-based selling. - Map technical requirements to measurable business outcomes and impact. - Maintain accurate documentation and opportunity tracking using Salesforce.com and internal tools. - Thrive in a fast-paced, evolving territory, adapting quickly to changing customer and market dynamics. - Operate effectively in a remote environment with autonomy and accountability. Qualifications - 5–8 years of experience in solution sales, technical presales, post-sales engineering, or advanced technical support. - English bilingual. - Strong expertise in data protection technologies and enterprise infrastructure environments. - Experience with storage, networking, and cloud technologies. - Hands-on knowledge of: - VMware vSphere - Microsoft Hyper-V, AHV, RHV - Windows Server, Microsoft SQL Server - Microsoft 365 - AWS, Azure, Google Cloud Platform - Enterprise applications and hybrid environments - Proven ability to simplify complex technical concepts for diverse audiences. - Strong autonomy, adaptability, and ability to perform in dynamic environments. - Excellent time management and organizational skills. - High energy, curiosity, and continuous learning mindset. - Bilingual English proficiency. - Ability to travel 50–75% across Central America, The Caribbean and the USA (Visa is required). Benefits - Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares. - Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents. - Medical, dental, and vision coverage funded through INS Premium for employees and dependents. - Mental health support, therapy sessions, and virtual care via our Employee Assistance Program. - Retirement and social security contributions through Costa Rica’s statutory programs. - Life insurance equal to 24x monthly salary, plus disability and funeral coverage. - Daily cafeteria subsidy. - Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares. - Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.
Job Requirements
- 5–8 years of experience in solution sales, technical presales, post-sales engineering, or advanced technical support.
- English bilingual.
- Strong expertise in data protection technologies and enterprise infrastructure environments.
- Experience with storage, networking, and cloud technologies.
- Hands-on knowledge of:
- VMware vSphere
- Microsoft Hyper-V, AHV, RHV
- Windows Server, Microsoft SQL Server
- Microsoft 365
- AWS, Azure, Google Cloud Platform
- Enterprise applications and hybrid environments
- Proven ability to simplify complex technical concepts for diverse audiences.
- Strong autonomy, adaptability, and ability to perform in dynamic environments.
- Excellent time management and organizational skills.
- High energy, curiosity, and continuous learning mindset.
- Bilingual English proficiency.
- Ability to travel 50–75% across Central America, The Caribbean and the USA (Visa is required).
Benefits
- Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares.
- Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents.
- Medical, dental, and vision coverage funded through INS Premium for employees and dependents.
- Mental health support, therapy sessions, and virtual care via our Employee Assistance Program.
- Retirement and social security contributions through Costa Rica’s statutory programs.
- Life insurance equal to 24x monthly salary, plus disability and funeral coverage.
- Daily cafeteria subsidy.
- Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares.
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning.
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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Materials Heavy Maintenance Representative is responsible for performance and administrative tasks required to support the materials requirements while an aircraft is in check. Heavy engagement in reduction of Material costs, planning, production, transportation, storage, distribution, and customer service. - Shipping / Receiving of required aircraft materials. - Monitor and track Heavy Check materials requirements from initial starting point to destination, communicating status updates and changes that impact production to multiple departments internally as well as MRO. - Performing daily transactions in TRAX, including receiving, providing notification to Engineering to load and make effective parts, complete all inventory transactions, picklist creations and manual issues. - Ensure all aircraft material requirements are communicated, understood, and executed throughout the Supply Chain to include AOG Desk, Planning, Purchasing, Repair & Warranty, as well as Material Management. - Alert Maintenance and Supply Chain management to discrepancies and materials issues that may impact the maintenance operation and work to develop solutions. - Participate in Heavy Check pre-induction meetings to forecast demand and implement supply strategies to ensure availability of Materials. - Collaborate with Inventory Analyst to set appropriate Min/Max levels to maximize cost saving, minimizing check spans and delays. - Monitor all loans and exchanges to ensure they are processed and returned expeditiously, while ensuring cores and return paperwork meet contract return requirements. - Complete monthly shelf-life audits. - Monitor inventory utilizing cycle count process, ensure counts are complete to schedule and accurate. - Establish warehouse practices and protocols that meet corporate initiatives to reduce Material costs and maintain acceptable inventory accuracy aligned to Corporate Metrics. - Report and Monitor Material costs throughout check communicating forecasted spend to Management. - Disposition and prep obsolete, surplus or non-use items to ship off-site for consignment sale. - Oversee MRO facilities for inventory accuracy and compliance of part issues to facilitate expediting work order closures within 30 days after aircraft release. - Provide notification to records that all Materials costs are appropriately accounted for and closure of work order is authorized. - Collect and process any reimbursable cost for immediate billing after check release. - Maintain record of Hazardous Materials with relation to shipping, maintaining SDS files, accumulation of waste, and disposal in accordance with all local, state and Sun Country policy. - Conduct all tasks in a safe and efficient manner complying with all local, state, and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines. - Perform other functions as assigned by the Director Materials. Qualifications - Experience in Inventory, Warehouse and Materials Management. - Proven leadership skills. - Proficient in Microsoft Office. - Excellent communication skills, both written and verbal. - Ability to perform independently and deliver results to the requisite quality and timeline metrics. - Must be able to obtain SIDA clearance, as well as Security Clearance at MRO Facilities. Requirements - Minimum of 4 years of supply chain experience (preferred). - Knowledge of TRAX operating system strongly preferred. - Familiarity with international shipping regulations (U.S. Customs). - Strong analytical, research, data processing, and computer skills. - Competent in Microsoft Office Suite. - Capable of multi-tasking several projects and tasks. - Strong oratory and written skills will be required to participate and communicate on daily conference calls. - Bachelor of Science degree in Business, Aviation, Supply Chain Management, or equivalent experience is preferred. Benefits - Comprehensive benefit package including dental and vision. - PPO and high deductible health plans. - Health savings accounts (HSA and FSA). - Dependent Care. - Starting day one free standby and discounted travel privileges for employees, family, & friends. - 401(k) match. - Paid Time Off. - Paid holidays. - Life and AD&D Insurance. - Employee Assistance Program including counseling for employees and their family. - Fitness incentive and Stop Smoking Support.
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