Role Description We are seeking an experienced and driven Veterinary Molecular Device BD Manager to expand our animal health market presence and grow our veterinary diagnostic product line. The ideal candidate has strong client resources, established relationships with distributors, veterinary hospitals, laboratories, and experience building a profitable sales pipeline in the veterinary industry. This role requires deep understanding of the veterinary market, including USDA regulatory requirements, contract manufacturing organizations (CMO), and commercialization of animal diagnostic products. You will play a critical role in expanding channel partnerships, driving revenue growth, and strengthening our position in the Veterinary IVD market. Key Responsibilities - Business Development & Sales Expansion - Identify, engage, and develop new business opportunities within the veterinary diagnostic market. - Build and maintain relationships with distributors, wholesalers and industry partners. - Leverage existing client resources and networks to accelerate market penetration. - Develop, manage, and expand a high-quality sales pipeline across multiple veterinary product lines. - Achieve and exceed quarterly/annual revenue targets. - Channel & Distributor Management - Establish and manage distributor partnerships across domestic and international markets. - Conduct distributor training, performance reviews, and sales enablement activities. - Negotiate commercial agreements, pricing models, and partnership terms. - Veterinary Product Knowledge & Technical Guidance - Promote and communicate the value of veterinary molecular device products. - Provide product training, demonstrations, and technical presentations to key accounts and distributors. - Act as a subject-matter liaison between customers and internal R&D, regulatory, and product teams. - Regulatory & Industry Understanding - Maintain working knowledge of USDA regulations related to veterinary diagnostic approvals and compliance. - Collaborate with regulatory and CMO partners to ensure product readiness, certification, and market acceptance. - Understand regulatory pathways and quality requirements for veterinary IVD manufacturing and distribution. - Market Intelligence & Strategy - Conduct market research to identify trends, competitor activities, and new market opportunities. - Provide insights to support product strategy, pricing, and go-to-market approaches. - Work cross-functionally with marketing, product management, and operations to drive strategic initiatives. - Events & Customer Engagement - Represent the company at veterinary conferences, trade shows, and industry events. - Support marketing campaigns, launch events, and promotional activities targeting veterinary professionals. Qualifications - Bachelor’s degree in Animal Science, Veterinary Science, Biology, Business, or related field. - 3–7 years of experience in Veterinary Molecular Devices business development. - Existing client resources such as distributor network. - Proven success in building and managing sales pipelines. - Strong understanding of veterinary diagnostic products (IVD, rapid tests, PCR, analyzers). - Experience working with USDA regulatory processes for veterinary products. - Experience working with CMOs (Contract Manufacturing Organizations) in animal health. - Knowledge of animal health market segmentation (companion animal, livestock, equine, poultry). - Experience selling to veterinary distributors, key opinion leaders (KOLs), and corporate veterinary groups.

• Drive the expansion of our App Marketplace by evaluating, negotiating, and ultimately acquiring partners that compliment ServiceTitan’s current product offerings and are in service of a broader product strategy • Collaborate with leaders across ServiceTitan’s Product, Sales, Success, and Support organizations to inform our integration partnership and integration strategy • Develop business cases using quantitative and qualitative analyses, evaluate multiple financial models to monetize partnerships, and related deliverables; Size revenue and efficiency opportunities, prioritizing activity accordingly • Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements • Support shaping and continuously refining the App Marketplace program, optimizing for efficiency, growth and commercial value, across our customer, partner, and internal team stakeholders • Effectively communicate ServiceTitan’s product vision to the partners both in and outside of our App Marketplace program • Help scale the team and our supporting partner programs to keep up with the expanding needs of ServiceTitan’s strategic objectives • Support the management of ServiceTitan’s partner integrations ecosystem, collaborate with internal and external stakeholders to ensure goals and performance meet expectation of measurable positive impact most importantly to customers, but also for ServiceTitan and Partners • Work in close collaboration with the GTM and Product Solutions sides of the ServiceTitan App Marketplace team to ensure clean handoffs and effective launches for all partners brought into the ecosystem

• Research and identify target brands using SmartScout, Keepa, LinkedIn, and other data sources • Build and maintain a qualified prospect list in HubSpot aligned to our ICP • Execute multi-channel outbound campaigns (email, LinkedIn, phone) to generate qualified discovery calls • Qualify inbound leads against our ICP criteria (category fit, revenue threshold, operational complexity, margin profile) • Conduct initial discovery conversations to assess fit before handing off to senior team members • Build and optimize outreach sequences, automations, and workflows using tools like Clay, Instantly, Dripify, or similar • Collaborate with marketing on campaign messaging, lead magnets, and event outreach • Maintain disciplined CRM hygiene—notes, next steps, pipeline accuracy

• Lead strategic growth efforts across the Generation & Energy Management market, strengthening CHA’s visibility and competitive position • Develop and execute targeted sales strategies aligned with organizational business goals • Identify, pursue, and cultivate new business opportunities across Municipalities, Universities, Schools, and Hospitals (MUSH), Utilities, Federal, and Aviation sectors • Manage client database (CRM), generate leads, and follow up to maintain a robust opportunity pipeline • Develop compelling content for social media, proposals, conferences, and marketing campaigns • Represent CHA at industry conferences and maintain a strong network of industry connections, fostering relationships with executives, engineering leaders, and decision-makers • Collaborate with leadership teams to support proposal development and strategic pursuit decisions • Provide market updates, sales forecasts, and strategic insights to senior leadership