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Estimator/Project Coordinator
Location
United States
Posted
94 days ago
Salary
$60K - $75K / year
Seniority
Senior
Job Description
Estimator/Project Coordinator
Allegion
• Receive and process incoming customer estimating requests across multiple brands in an accurate and timely manner. • Complete pricing estimates, order coordination, and conversions for hollow metal customers • Review, verify and make corrections as necessary to ensure accurate information and order specifications. • Understand and manage complex customer requirements with the ability to resolve product application issues on estimating requests. • Communicate with customers to resolve unclear estimating request issues, order conflicts, and shipping delays. • Manage estimating requests utilizing business tools, processes, and procedures. • Work with internal departments to facilitate accurate account handling and resolve customer issues. • Meet all service level agreements as set by management. • Collaborate with cross-functional groups to identify and drive continuous improvement opportunities within the estimating services offering. • Work with Order Management team on productivity projects. • Help drive continuous improvement in the processing of estimates and submittals and enhancing the customer experience. • Additional duties as assigned by manager.
Job Requirements
- 4+ years related industry/service experience and/or training preferred
- HS Diploma or GED required
- Associates degree preferred or equivalent years of industry experience
- Working knowledge of PC based software applications (Microsoft Office – Outlook, Word, Excel) & basic web applications.
- Advanced knowledge of complex product and features for multiple brands and product categories
- Ability to multi-task, prioritize, and manage time efficiently
- Ability to analyze problems, consider alternative solutions and make decisions quickly
- Ability to work in a cross functional, virtually managed, collaborative team setting.
- Proficient at reading job specifications and hardware schedules.
- Ability to apply knowledge of internal processes to meet more complex requests.
Benefits
- Health, dental and vision insurance coverage
- Competitive Paid Time Off
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance – Term life coverage with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
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