• Establish and build customer relationships at all levels of Greenfly’s entertainment and brand customers in North America • Drive renewals and grow Greenfly’s business within customers, working across business units at our customers • Understand the Greenfly platform and app to ensure customers are leveraging functionality to its fullest • Work cross-functionally with Sales, Marketing, Product and Engineering to advocate on behalf of customers and deliver value at every touchpoint • Support customers through on-boarding, including initial setup and training to ensure maximum usage, value, retention and expansion • Create unique playbooks for customers’ advocates with attention to detail • Lead strategic conversations with key stakeholders to ensure the customer is successful in meeting business and Greenfly specific objectives • Own both customer-facing and internal execution and communication • Monitor customer usage and metrics to track adoption, opportunities for expansion and at-risk signs • Work proactively to eliminate any risk for churn • Deliver reports to showcase value, opportunities for improvement and growth, and overall trends • Build out best practices and processes for entertainment and brand customers

• Identify high-credibility industry and organizations experienced in decarbonizing shipping and evaluate partnership opportunities across Asia, Europe, and the U.S. • Lead outreach and execute MOUs with anchor partners to support recruitment of East Asian companies to zero emission initiatives, projects, and partnerships. • Co-develop work plans, target lists, relationship maps, and clear divisions of labor with partners. • Cultivate strong relationships with C-suite leaders at target Asian carriers and cargo owners, leveraging partner networks for senior-level introductions. • Develop tailored framing, pitch materials, briefing memos, and talking points for executive engagement. • Design and convene C-suite meetings across Asia, Europe, and the U.S. to advance climate leadership and coalition participation. • Maintain regular communication to move priority firms toward Net Zero commitments and anchor partner status. • Co-host high visibility global events (e.g., Davos, COP) with partners. • Support partnership development, technical scoping, and early-stage collaboration toward future largescale deployment. • Project manage consultants and/or staff to develop technical analyses, memos, and advocacy products as needed. • Represent Pacific Environment with the press, in coalitions with key allies, and in key policy forums. • Other tasks as determined by the Senior Director, Climate Campaign.

• Serve as a Business Development and Leader for the company. Become a deep subject matter expert in all aspects related to Hello Heart and how we can work with targeted national payers. • Lead prospecting, pitching, and contracting for strategic partnerships in the Health Plan / PBM space. • Manage and develop the Health Plan pipeline with accountability for strategic partnership targets. • Negotiate and manage the execution of channel partnership agreements with Health Plans. • Identify and execute on partnership expansion opportunities.

- Conduct consistent outreach to referral partners through email and phone, strengthening relationships and keeping Recover top-of-mind as a trusted treatment partner - Manage referral pipelines in our CRM, tracking outreach activity, partner engagement, and referral flow to ensure efficiency and accountability - Provide timely updates to referral partners to build trust and transparency - Maintain reporting calendars and coordinate with clinical and intake teams to deliver accurate, on-time reports - Identify gaps in referral relationships or communication, and work proactively with the Head of Partnerships to strengthen processes and outcomes