• Writing statements of work • Writing functional and technical specifications • Managing projects for scope definition, risk analysis, implementation, qualification/testing, client deployment, and change management • Applying V-cycle, Y-cycle or Agile methodologies • Financial and regulatory monitoring of assigned projects

• As a Project Manager, you’ll lead the overall delivery of Salesforce Solutions, including the design and development of the Salesforce application components, manage project schedule, resources, risks, and reporting. • You’ll provide overall guidance and serve as an escalation point for the Salesforce development team members. • You’ll support customers and end-users to define their requirements based on the latest Salesforce architecture to ensure the success of the project. • You will develop implementation plans and a roadmap to set the standard for future development, and an architecture that smoothly works with existing infrastructure without compromising security.

• Lead the estimation process, defining project scope, timelines, and resource requirements for creative, graphic design, and web development projects (WordPress, WebFlow, etc.) • Develop detailed project plans and schedules, ensuring all phases are accounted for — from concept to delivery • Monitor project progress, ensuring tasks are completed on time and within budget • Track team effort, project hours, and deliverables to ensure efficient use of resources and adherence to timelines • Provide regular project status updates to stakeholders and management • Coordinate with cross-functional teams, including designers, developers, and marketing specialists, ensuring smooth collaboration • Ensure all team members are aligned with project goals, timelines, and deliverables • Lead and motivate the project team, providing guidance and support to ensure high performance • Foster a positive work environment where team members can collaborate, solve problems, and grow professionally • Ensure optimal utilization of team members by assigning tasks based on skills, availability, and project needs • Identify potential project risks early on, assess their impact, and develop mitigation strategies to minimize risks • Proactively address issues as they arise, ensuring projects stay on track • Ensure projects are executed efficiently and delivered within the agreed scope, budget, and timelines • Maintain a high standard of quality in all deliverables, ensuring they meet both client and internal expectations • Collaborate with internal teams to recommend optimal solutions that align with client objectives and add value to their business • Contribute to the creation of marketing strategies, especially concerning internal branding and Sigma Software’s identity.

• Oversee multiple project activities associated with the onboarding of major clients • Manage IT, Telecom, and Development resources to complete voice, omnichannel, and data-based requirements • Identify, assess, and mitigate project risks and resolve obstacles • Support and manage projects on behalf of IT