This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Do you find satisfaction in getting things across the finish line, especially when every detail matters? What if your love of structure, precision, and process could help people close on the biggest purchase they’ll ever make? Neighbors Bank, a leading innovator in the mortgage industry, is looking for detail-driven individuals who excel in fast-paced, process-heavy environments. Our Closing Specialists play a key role in the final stretch of the home loan journey. They ensure every closing document is accurate, compliant, and delivered on time while helping borrowers cross the finish line with confidence. What Makes This Role Exciting - Own the Finish Line: You’ll be the final checkpoint before closing – reviewing every detail, solving last-minute issues, and ensuring nothing slips through the cracks. - Fast-Paced, Detail-Driven: You’ll thrive in a role that values speed and precision. Some days you may close a handful of loans. Other days, you’ll crank through twenty. You’ll love the rhythm. - Remote-First Culture & Flexibility: Join a remote team recognized as a Top Workplace in Financial Services. You’ll collaborate with Loan Officers, Loan Coordinators, and other teammates from where you do your best work – the comfort of your own home. - Compensation & Benefits: Total compensation typically falls between $55,000 and $65,000 annually (includes hourly pay and performance incentive bonuses), with top performers exceeding $70,000. Comprehensive benefits include health and dental coverage, wellness program, 401(k) match, PTO, paid holidays, monthly WFH reimbursement, and more. - Master the Craft: Closing is an art, and you’ll get the chance to master it. As you sharpen your skills, there’s potential to increase your earnings through quality, consistency, and volume. What You’ll Do - Review and audit all loan documents for accuracy and completeness. - Draft closing documents and assemble complete closing packages. - Work closely with team members and third parties to coordinate title work and ensure accurate Closing Disclosures (CDs). - Collaborate with Loan Officers, Loan Coordinators, and Underwriters to clear final conditions. - Troubleshoot and solve issues quickly to keep files on track and timelines intact. - Stay up to date on guidelines, processes, and compliance requirements. - Maintain clear communication with all stakeholders throughout the process. Qualifications - At least 1-year experience in a mortgage operations role (processing, disclosures, or similar). - Preferably have experience working with multiple loan products (FHA, Conventional, and/or USDA). - Highly organized and love administrative work with clear expectations and deadlines. - Embrace repetition and understand that process is the path to success. - Communicate clearly and professionally, both in writing and over the phone. - Stay calm and focused when things get busy or timelines get tight. - Can manage your own time and stay productive in a fully remote environment. Requirements - Must reside in the following states: AL, AZ, AR, FL, GA (all counties except DeKalb and Fulton), IA, ID, IN, KS, MS, MO, MT, OK, SC, TX, UT, and VA. - Unfortunately, we cannot consider any exceptions to this location requirement. Why You’ll Love Working at Neighbors Bank Our thriving remote culture isn't just a perk – it's a reflection of how we see the future of work. We want to empower incredible people to do great work wherever they are, while enabling flexibility. We’re seeking individuals who: - Are passionate about their job and have fun doing it. - Deliver results with integrity. - Enjoy finding ways to enhance the lives of others every day. At Neighbors Bank, we’re more than a mortgage company – we’re a community. Our mission is to Enhance Lives, and that starts with our team. We value incredible people who take their work seriously but not themselves, and who want to contribute to something meaningful every day. Company Description Neighbors Bank is proud to be an Equal Opportunity Employer committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director, Creative Operations is a strategic leadership role, responsible for defining and scaling the operational infrastructure of the Creative department to enable efficiency, quality, and output. This leader serves as the bridge between Creative and key cross-functional partners (Marketing, Product, Retail, Finance), ensuring the creative vision is supported by scalable systems, clear workflows, and optimal resource allocation. They will steward the departmental budget and mentor a team of operations and project management experts. - Define, implement, and continually optimize the creative operations strategy, workflow, and resource management framework for the entire department, from project intake to final delivery. - Serve as a key creative liaison and strategic partner to leadership across Marketing, Product, and Finance to ensure operational alignment with company objectives. - Manage the departmental budget, oversee vendor relationships, and guide the creative technology stack (DAM, PM tools), optimizing for cost-effectiveness and team productivity. - Mentor and lead the Creative Operations team (Project Managers/Traffickers), fostering a culture of operational excellence and proactive problem-solving. Qualifications - 10+ years of progressive experience leading Creative Operations or as an Executive Producer in an in-house product company or complex creative agency. - Proven success in defining and scaling operations for a high-volume, global creative function. - Expertise in managing multi-million dollar creative budgets and developing operational efficiency through technology (e.g., Workfront, Asana, DAM systems). - Strong executive-level communication, organizational, and leadership skills with the ability to influence and align diverse stakeholders. - Deep understanding of cross-functional creative and production workflows across all channels. Requirements - Base Salary Range: $172,650 — $251,350 USD. Benefits - Medical, dental and vision insurance. - Generous paid time off policy. - Short-term and long-term disability. - Access to mental health services. - 401k, tuition reimbursement and student loan paydown plans. - Employee Stock Purchase Plan. - Fertility and adoption support and up to 18 weeks of paid parental leave. - Child care and family care discounts. - Free access to Peloton Digital App and apparel and product discounts. - Commuter benefits and Citi Bike Discount. - Pet insurance and so much more!

• Site Operations Management - Assist with daily site activities acting as the primary point of contact for the site, ensuring appropriate staffing, training, and adherence to SOPs. Maintain compliant facilities and equipment. • Leadership & Staff Development: Assist with training and mentoring research staff. Uphold professional development goals and foster a culture of accountability, integrity, and continuous improvement. • Work with Manager, Operational Excellence to ensure high staff morale and low turnover rates • Regulatory & Compliance Oversight: Promote strict adherence to ICH-GCP, FDA, and local regulations, while maintaining audit readiness across all studies. • Assist Manager, Operational Excellence, Operational Compliance, and Quality Assurance Departments with all Care Quality and FDA audits • Business Development: Support feasibility assessments through partnership with Manager, Operational Excellence to ensure timely responses to questionnaires, and scheduling of site qualification visits. • Study Start-Up & Enrollment Oversight: Support with regulatory packet submissions, and site initiation processes. Work with investigators to meet or exceed patient recruitment and retention goals. • Assist with additional projects such as quality improvement initiatives, internal data monitoring ensuring accuracy, integrity, and timely entry of study data, and may represent the site at meetings and industry events.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description GFT is hiring a Senior Tolling Specialist to join our Transportation team. In this role you will lead tolling initiatives, optimize operations across systems, and provide strategic insight on interoperability, finance, and compliance. This role is hybrid / Remote but will include occasional travel for site visits or project meetings. Working on the roadway team at GFT offers the opportunity to engage in transformative projects that enhance transportation infrastructure, improve community connectivity, and provide the toll-paying customer confidence that tolls are accurately assessed and they are provided modern conveniences for toll payment. Our team supports a wide range of efforts—from tolling systems to highways, bridges, and traffic operations—delivering resilient, sustainable solutions that meet the demands of complex, multimodal roadway networks and promote safe, efficient, and reliable travel for all. As a Senior Tolling Specialist, you will deliver advisory services in toll programs and toll operations as well as providing operational and implementation oversight in commercial back office/customer service center systems and operations to tolling clients. The candidate will also be called upon to offer subject matter expertise through all phases of toll collection system and operations life cycle from assessing current state to assisting in planning for the future. The Senior Tolling Specialist position also provides assistance with operational concept development through final selection of technology and services, and subsequently providing value-added management and oversight services during operations with an emphasis on commercial back offices and customer service and contact call centers. The candidate will perform complex data and business process analysis to identify opportunities for improvement, need for additional decision-support tools and information, and to arrive at actionable recommendations that can be implemented to improve business outcomes. In this capacity, the successful candidate will be responsible for the following: - Participates in project management activities to include related oversight activities and internal GFT project reporting. - Develops tools for performing in-depth analyses to review for compliance, assess operational efficiencies, perform cost/benefit and other feasibility analysis, create conceptual pricing tables, analyze pricing proposals, and evaluate contractor and system performance. - Provides regular and meaningful progress updates to the client on all assigned work as well as prepare and present clear and concise summaries of analyses. - Develops documents such as technology research reports, system assessments, operations assessments, procurement documents such as requests for proposal solicitations for toll systems, back-office systems, customer service and operations, many of which will become public documents. - Reviews documents including procurement proposals, project plans, system design documents, test plans/scripts, software release notes, system upgrades and updates, etc. - Supports commercial back office and customer service center implementations including support for oversight of design, testing and installation. - Working as a member of a project team, provides toll program development, policy, technology and operations planning as well as implementation and operations oversight as an advisor to toll clients. - Participates in GFT business development initiatives such as via industry networking and responding to requests for proposals. Qualifications - Bachelor’s degree in finance, business, computer science or related discipline. - 10+ years of experience in toll back office/customer service centers, and/or toll operations solutions or industries that have high transaction environments such as transit, payment industry, and/or customer relationship management solutions. - Proficient in Microsoft tools and related applications, including Teams, Word, PowerPoint, Visio, and MS 365. - Advanced Excel skills with the ability to organize and manipulate data, create complex formulas, Pivot Tables, and build value-added data extracts and summaries. - Skilled in analyzing revenue, expenses, and costs; performing financial feasibility and cost/benefit analyses; creating innovative pricing schema and assessing pricing proposals. - Deep understanding of Toll System – Commercial Back Office (CBOS) functions, covering telephony, CRM, payment systems, account management, invoicing, interoperability, and collections. - Strong command of CRM platforms; adept at navigating account management modules, interpreting customer contact strategies, applying business rules, and ensuring compliance with data security standards and PCI requirements. - Capable of workflow analysis, identifying transaction flows, decision points, and exception paths, and translating findings into actionable documentation. Requirements - Extensive background in tolling customer service centers and toll operations, with a thorough understanding of industry practices and operational structures. - Solid grasp of industry terminology, performance metrics, measurement methodologies, and workforce management strategies. - Well versed in debt collection principles and industry best practices. - Skilled in reviewing records for compliance, identifying exceptions, and preparing detailed assessments. - Capable of evaluating interagency processes, including reconciliation, settlement, and exception management. - Familiar with E-ZPass Inter-CSC specifications, business rules, and operational procedures. - Proficient in tools such as Power BI, SQL, and data extraction techniques. - Strong understanding of regulatory frameworks; able to interpret legislation and statutes, identify limitations and opportunities, and recommend policy or process changes. - Knowledge of roadside toll systems (RTCS), associated equipment, toll host systems, and integration with commercial back office operations (CBOS). - Knowledgeable in APIs, Interface Control Documents (ICDs), and related methods for system-to-system data exchanges. Benefits - Hybrid (in-person and remote) work environment. - Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance. - Tax-deferred 401(k) savings plan. - Competitive paid-time-off (PTO) accrual. - Tuition reimbursement for continued education. - Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations. - Incentive compensation for eligible positions.