This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Director, Performance Excellence serves as the advisor to the Chief Performance Officer (CPO) and plays a central role in driving performance excellence at Aledade. This is a high-impact, high-visibility position for someone who is comfortable working across clinical strategy, data, and business performance. This role will operationally lead the department’s Performance Excellence objective, helping teams stay aligned and ensuring progress towards key goals through clear data, strong coordination, and effective collaboration. In this role, the Senior Director will shape how Aledade tracks and communicates performance. This role will manage and support the Performance Objective Steering Committee (SteerCo meetings), lead complex performance reviews, and translate market trends and competitive insights into clear, actionable recommendations. The goal is not only to achieve strong results, but to ensure those results are clearly understood and communicated across the organization. Qualifications - MBA or equivalent required - 8+ years of relevant experience - 3-5 years of experience at a management consulting firm - 2+ years in fund research, equity analysis, or investment banking - Proven experience acting as a Program Manager or Lead for executive-level steering committees or strategic initiatives - Demonstrated ability to work directly with Business Intelligence (BI) tools and complex analytical frameworks Requirements - Ability to synthesize complex data into executive-level narratives and presentations - Experience analyzing market trends to produce competitive benchmarking - Understanding of Medical Loss Ratio (MLR), Total Cost of Care (TCoC), and risk-adjustment models - Skill in maintaining a neutral, data-driven perspective while driving cross-functional accountability - Ability to lead high-stakes meetings with senior clinical, operational, and financial leadership - High capacity for ingesting large volumes of external market data and distilling it into "So What?" summaries on tight deadlines - Experience managing the end-to-end research lifecycle, including case studies and peer-reviewed articles with a PhD or similar academic background highly preferred Physical Requirements - Sitting for prolonged periods of time - Extensive use of computers and keyboard - Occasional walking and lifting may be required - Travel up to 10% Benefits - Flexible work schedules and the ability to work remotely are available for many roles - Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners - Robust time-off plan (21 days of PTO in your first year) - Two paid volunteer days and 11 paid holidays - 12 weeks paid parental leave for all new parents - Six weeks paid sabbatical after six years of service - Educational Assistant Program and Clinical Employee Reimbursement Program - 401(k) with up to 4% match - Stock options - And much more!

• Lead the informatics strategy and roadmap for the contract, aligning clinical, operational, and IT goals to organizational strategy and regulatory requirements. • Chair or co-chair clinical informatics committees, governance councils, and multidisciplinary working groups. • Establish and enforce clinical informatics policies, standards, and best practices, including change control and clinical safety/quality oversight. • Translate clinical requirements into optimized, evidence-based workflows, order sets, clinical decision support (CDS), care pathways, and documentation standards. • Champion safety, usability, and clinician experience by applying human factors and workflow engineering principles. • Ensure content standardization (terminologies, value sets, templates) and reduce unwarranted variation across sites, service lines, and specialties. • Oversee selection, configuration, and optimization of EHRs and related systems (e.g., ancillary, device integration, imaging, telehealth, patient engagement, population health). • Guide data quality initiatives, interoperability (HL7, FHIR, APIs, registries, HIE), and analytics to support clinical quality, performance improvement, and reporting. • Evaluate and govern the use of AI/ML-enabled clinical tools and decision support for safety, bias mitigation, transparency, and clinical efficacy. • Ensure clinical informatics deliverables are **acceptable, high quality, and standardized** to meet clinical, contractual, and regulatory standards (e.g., CMS, The Joint Commission, ONC, HIPAA). • Lead clinical risk assessments, safety event reviews related to health IT, and corrective actions. • Oversee testing, validation, and go-live readiness for clinical functionality and content changes. • Serve as the clinical liaison among providers, nursing, ancillary departments, IT, operations, and executive leadership. • Lead structured change management strategies, including communication plans, stakeholder alignment, and adoption metrics. • Direct clinician education, competency, and super-user programs; monitor adoption and satisfaction and remediate barriers. • Manage the contract’s clinical informatics scope, staffing, budget (as applicable), milestones, deliverables, and risk management. • Produce high-quality documentation (program plans, governance artifacts, status reports, SOPs, validation evidence) and present to internal/external stakeholders. • Ensure timely, compliant delivery across environments.

• Manages complex client portfolios and products such as Business Purpose Loans and Early Buyouts • Understand and develop complex client reporting • Manages all client and investor requests with appropriate Senior Management and Departments. • Manages and coordinates all client and investor activities with all departments. • Provides recommendations around specific strategies on a portfolio down to loan level basis that include, Loss Mitigation, Foreclosure, Bankruptcy, and REO. • Ensures reports are available, timely, and accurate for monitoring all departments’ daily performance to ensure that all business objectives are achieved. • Ensures that policies and procedures are updated, maintained and followed by management and staff to facilitate compliance with servicing agreements and standards. • Provides recommendations for procedural changes and improvements as they pertain to each department. • Examines policies, procedures, and practices to ensure compliance with laws and regulations. • Stays abreast of changes to federal and state mortgage laws and regulations affecting operations. • Provides assistance to any department or area in order to complete company task or objectives. • Participates in strategic planning throughout the organization. • Provides loan level analysis to clients and investors.

• Lead structuring, execution, and management of debt facilities for a consumer lending platform • Drive efficiencies and automation throughout the treasury department leveraging AI, data, and technology • Manage relationships with commercial bankers, institutional investors, rating agencies, custodians, and backup servicers • Oversee accuracy of lender, investor, and SEC reporting as applicable to funding • Prepare executive-level materials for board meetings