Pencil uses AI to make ads. Our mission is to make marketing effective and effortless. We want to become the default way ads get made — because AI ads are 10x faster and cheaper to make, and 2x better performing, than making them without AI. Pencil was founded in 2018 with a team from Google, Facebook and Uber with backing from Sequoia and Entrepreneur First. We were acquired by The Brandtech Group in 2023 to pursue a shared vision of bringing GenAI to the Fortune 500.
Account Manager
Location
United States
Posted
93 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Account Manager
Pencil
At Pencil, we are driving innovation in advertising technology through our state-of-the-art SaaS product, which harnesses Generative AI to redefine content creation. Our mission is to make AI the default in advertising without replacing creative people. To achieve this, we need to make sure that our technology isn’t just in the hands of big brands - we need to try to help small businesses and creative individuals too. At Pencil, you’ll help our clients get the most out of generative AI in advertising. As an Account Manager, you’ll build strong, lasting relationships with our enterprise clients by helping them renew, expand, and continuously see value in their partnership with Pencil. You’ll connect the dots between creative goals and platform capabilities, ensuring every subscription drives measurable success. - Experience in account management or client delivery, ideally in SaaS, advertising, or marketing tech. - Strong client-facing communication and presentation skills. - Comfortable working with creative and technical tools, including generative AI or data-driven platforms. - Track record of managing renewals or growing accounts. - Proven ability to turn complex platform features into simple, impactful client stories. - Familiarity with subscription-based business models. You’ll Thrive Here If You… - You’re commercially minded but always focused on client success. - You communicate clearly, listen deeply, and act with integrity. - You enjoy working in a fast-moving, collaborative environment. - You’re curious and creative - you like learning how new tools work and helping others use them. - You care about the craft - quality relationships, not just transactions. - Manage a small portfolio of client accounts, building trusted relationships and ensuring long-term satisfaction and retention. - Collaborate with internal teams such as Customer Success, Creative and Product to solve client challenges and showcase Pencil’s value. - Coordinate delivery of engaging training and onboarding sessions to help clients adopt Pencil’s platform effectively. - Coordinate discovery sessions and teasing out helpful information in the lead up to a sale, to ensure seamless handoff for Customer Success - Identify upsell and expansion opportunities by understanding client goals and usage patterns. - Monitor account health and proactively address risks around adoption, engagement, or renewals. - Translate creative and performance feedback into actionable insights for clients and internal teams. - Support the development of playbooks and best practices for client management and adoption. KPIs & Success Measures - Expansion revenue / upsell success - Account retention and renewal rate - Client satisfaction or NPS - Platform adoption and active usage - Renewal forecast accuracy - Training completion and engagement metrics - 25 days PTO plus public holidays, although we operate a Flexible Time Off scheme - Health insurance / private medical cover - Monthly stipend towards wellness, fitness, and learning and development - Remote - work from anywhere in your home country - Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy - Flexible working hours
Related Guides
Related Job Pages
More Account Manager Jobs
Healthcare Partnerships Manager
We InspectImproving global health and wellness by changing the way people interact with their environments.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We Inspect is a health-focused environmental inspection company specializing in mold and water damage investigations for individuals experiencing chronic and complex health concerns. We work alongside functional medicine doctors, integrative physicians, naturopathic providers, pediatric specialists, and chronic illness-focused practitioners treating patients affected by environmental exposure. We are now building a stronger practitioner referral ecosystem across key regional markets, and this role is central to that mission. The Opportunity: We are hiring a Healthcare Partnership Lead to develop and activate practitioner referral networks in priority markets. This is a territory-building, revenue-generating role. - Open new practitioner relationships - Activate referral pathways - Grow localized inspection volume - Maintain and deepen high-performing partnerships - Work alongside founders initially, then take ownership What You Will Drive - New Market Growth - Identify high-value practitioners in target regions - Secure meetings and introduce We Inspect’s methodology - Build trusted referral relationships with healthcare providers - Qualified Referral Volume - Generate Qualified Local Opportunities (QLOCs) — practitioner-referred patients who: - Live in an active or target market - Are experiencing health concerns consistent with mold exposure - Partnership Retention - Maintain strong communication with referring practitioners - Reinforce trust and clarity around our process - Grow consistent referral activity and long-term relationships What Success Looks Like - Practitioner referrals become a predictable revenue driver - Local markets show sustained referral growth - High-converting practitioner profiles are clearly defined - Relationships operate without founder dependency Qualifications - You likely come from a healthcare-facing sales or partnership role, such as: - Pharmaceutical representative - Medical device territory manager - Healthcare business development or practice development professional - Experience with functional medicine, integrative medicine, naturopathic medicine, or pediatric is strongly preferred. Requirements - Navigate clinical environments and gatekeepers - Build trust with physicians and clinic owners - Manage and grow a territory strategically - Balance urgency with long-term credibility - Execution-focused and accountable for revenue - Comfortable with in-person and remote meetings and outreach - Disciplined with follow-up and relationship management - Motivated by building systems and partnerships that scale Compensation - Base salary - Commission tied directly to revenue generated from practitioner relationships you open or manage - Strong upside for high performers - OTE: $110,000 – $160,000 Why This Role Matters This position directly impacts market growth, revenue stability, and our ability to support practitioners treating patients. If you want a territory you can truly build and own, this is that opportunity. We Inspect recognizes the positive value of diversity, promotes equality and challenges inequity. We welcome and encourage people of all backgrounds to apply, even if you do not meet all the qualifications listed above. All final candidates will be asked to complete all pre-employment verifications as part of our employment process.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings. As a Sr. Account Manager on our Law team, you will own and grow a strategically significant portfolio of Mid-Market law firm accounts within your assigned region. You will serve as the senior commercial owner of your book, responsible for driving sustained revenue growth through cross-sell and upsell motions while ensuring long-term client retention and executive alignment. This role requires deep legal technology expertise and strong commercial leadership. You will operate as a trusted advisor to firm leadership, IT decision-makers, and knowledge management stakeholders, helping firms modernize their technology strategy while expanding their investment in the iManage platform. Responsibilities - Owning and executing strategic account plans across a defined portfolio of mid-market law firms, balancing retention with expansion growth objectives. - Driving cross-sell and upsell opportunities by identifying whitespace, new practice adoption, and additional solution alignment within existing accounts. - Leading commercial discussions including renewals, pricing strategy, contract expansions, and bookings execution. - Building executive-level relationships with Managing Partners, CIOs, Directors of IT, and KM leaders to position iManage as a long-term strategic platform partner. - Partnering closely with Customer Success, Professional Services, Product, and Marketing to ensure strong adoption, client advocacy, and measurable outcomes. - Maintaining disciplined forecasting, pipeline visibility, and account health metrics within Salesforce. - Staying ahead of legal industry trends, competitive landscape shifts, and client modernization initiatives to proactively guide clients and uncover growth opportunities. Qualifications - 8-12+ years of experience in account management, strategic partnerships, or revenue ownership within B2B SaaS (Legal Tech strongly preferred). - Demonstrated success growing existing accounts through consultative selling, executive alignment, and proactive opportunity development. - Experience selling into or supporting law firms and legal technology environments. - Strong commercial acumen with experience managing quota tied to both expansion revenue and bookings. - Ability to navigate complex stakeholder environments across IT, Operations, and Firm Leadership. - Experience forecasting and managing pipeline within Salesforce or similar CRM platforms. - A strategic mindset paired with operational discipline and strong cross-functional collaboration skills. - Bachelor’s degree or equivalent experience. Bonus Points - Experience in document management, legal knowledge platforms, or professional services software. - Familiarity with structured growth methodologies such as MEDDICC, SPIN, or Challenger. - Experience partnering with implementation teams or channel partners to accelerate account growth. - A passion for supporting the legal industry’s transformation and helping firms modernize the way they work. Benefits - Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. - Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. - Rewarding me with an annual performance-based bonus. - Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%. - Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave. - Providing me with a flexible time off policy to take the time off that I need. - Having multiple company wellness days each year to prioritize mental health and well-being. - Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. Compensation The overall US annual base salary range for this position is $120,000 - $150,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.
• Serve as the primary point of contact for assigned self-funded employer groups and broker partners • Build and maintain strong, long-term relationships with decision-makers and key stakeholders • Act as a trusted advisor by providing strategic guidance on benefit plan performance and cost-containment opportunities • Oversee the administration of self-funded plans, ensuring compliance with ERISA, HIPAA, ACA, and other regulatory requirements • Analyze claims data, utilization trends, and reporting to develop actionable recommendations for clients • Collaborate with underwriting, clinical, and compliance teams to optimize plan design and manage risk for client renewals • Identify opportunities for cross-selling and upselling additional products and services • Support the development and delivery of client presentations to secure new business and retain existing accounts • Partner with broker networks to enhance market reach and generate growth • Drive annual plan reviews and renewal processes, ensuring proactive preparation and timely execution • Lead client strategy meetings, presenting financial reports, trend analyses, and innovative cost-saving solutions • Maintain accountability for client satisfaction scores and retention metrics
Small Business Territory Manager – Central States
The HartfordFounded in 1810, The Hartford is one of the nation's largest investment and insurance companies. As an employer, The Hartford has been named among the region's
• Teams meetings and virtual contact with agents • Creates demand and enables agents/producers to maximize the flow of desirable business • Builds and maintains strong relationships with agents/producers • Enables agents/producers to maximize their revenue through the sale of Hartford products and services • Exercises discipline and focus on flow management • Creates plans to prioritize and leverage agency contact and activity • Builds actionable Agency Sales Plans • Maintaining sales administration responsibilities



