About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3500 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe rely upon Bob to help them create the best work experiences for their people. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us. Our team is growing as our customer base is expanding fast. We are looking to hire an enthusiastic Specialist within our Payroll implementation team to drive value through customer onboarding in our US Payroll and Benefits Administration solution. Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. We are proud to say that we already have a world-class support function and we’re looking for a candidate who can provide a meaningful contribution and ensure its continued success. Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren’t the only factor. If you don’t have nearly enough experience or not all the skills, we’d still like to hear from you. This could be the perfect fit for you and us. - In depth knowledge of both implementation and configuration of benefits administration solutions along with US Payroll systems - Strong understanding of the implementation lifecycle and ability to meet go-live deadlines - Demonstrable experience managing multiple customers simultaneously and handling competing deadlines and priorities - Experience guiding customers through system integrations and providing in-depth training session - Ability to spot anomalies in payroll processes and enjoy working with numbers, with experience in complex reconciliations. - Good understanding of SaaS and the technology industry - Strong problem-solving skills and an ability to think outside of the box - Ability to interact with product specialists and development teams around delivery/roadmap - A can-do approach with the ability to thrive under pressure - Excellent client-facing and internal communication skills - Excellent written and verbal communication skills - Solid organisational skills including attention to detail and multitasking skills - A desire to work in a fast-paced startup environment - A strong work ethic, integrity and desire to succeed Advantages: - Prior knowledge of benefit administration systems such as PlanSource, Everything Benefits, ADP or Employee Navigator - Prior knowledge of US Payroll systems such as ADP, Rippling, Paychex, Gusto or SurePayroll - Previous experience working with global teams - Experience onboarding customers into a new payroll and benefit admin platform/service - Experience using tools such as; Zendesk, Slack, & Asana - Experience working with APIs and integrations Base salaries for this role range from $110,000- $130,000 As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender and all other forms of diversity is pivotal to this mission. When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidate’s depth of experience, their qualifications relative to incumbent employees, and their location - among other factors. Who are you? We're in search of a dynamic, proactive individual with exceptional skills in implementing both US Payroll and Benefit Administration solutions, eager to embark on a promising career at a rapidly growing scale-up. Are you a highly motivated self-starter, known for your initiative and creative problem-solving abilities? Do you thrive in transforming the way customers manage their payroll and benefits administration? Is helping customers navigate complex issues your passion? If this resonates with you, this role might be your ideal opportunity! What will you do? Within our Customer Services and Experience function you will be responsible for the configuration, implementation and launch of our US Payroll and benefits administration systems to HiBob clients. You will be an expert is US payroll and benefits administration and provide expertise in managing the implementation of new customers. You will have excellent attention to detail, strong communication and project management skills and the ability to prioritize your workload. In offering expert implementation to HiBob customers you will support their onboarding in resolving issues related to payroll and benefits administration, and be able to offer high quality guidance as a trusted advisor in your field ensuring optimal set up. Why work with us At HiBob we are committed to creating an excellent employee experience. Our bobbers, culture, and additional benefits all make bob a great place to work, come join us! We offer a competitive compensation package that includes salary, benefits, and pre-IPO equity. We have a beautiful office located in NYC and remote bobbers coast to coast. - Stock options at a high-growth unicorn startup - 100% subsidized medical, dental, and vision coverage for employees - 401(k) with a 3% company match starting from Day 1 - Hybrid working model for bobbers in the NY metro area - Work from home allowance to get your home office set up! - Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment - Annual Headspace subscription and wellness benefits - Two social impact days per year for volunteering - Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter - Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus - Fun and frequent social events (in-person and virtual) - We love birthdays - take the day off and receive a special gift Location Eligibility: While this is a remote position, HiBob is currently authorized to hire in the following states: CA. CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA. Candidates must reside in one of these states to be considered for employment. Join HiBob and be part of a dynamic, people-centric organization where your impact will shape the future of work. Apply now and unleash your potential in a supportive, inclusive environment that celebrates your uniqueness.

Company Overview: Belfry is a venture-backed, seed-stage software company based out of NYC on a mission to make our lives safer with the most modern operating system for security guard services companies. Security services are a $50 billion industry in the United States alone, serving to protect individuals and important assets, yet the industry has lacked intuitive, modern software for effective management of security workforce and operations. Role Overview: We’re looking for an Implementation Manager to guide our customers in the security guard industry through the first 4-10 weeks of their journey towards unlocking the full potential of Belfry. In this role, you’ll blend strong project management and organizational skills with the ability to educate new customers in the best practices of utilizing the platform to optimize their operations. The ideal candidate will be highly dynamic, versatile and have worked as SaaS Software Implementation Manager in high growth, early-stage startup before. What You'll Own: Your primary responsibility is ensuring smooth onboarding, knowledge retention, product adoption & and high client satisfaction during the implementation period. To do so, you will: - Be the first customer advocate for new customers - helping them through the change management needed to successfully adopt new technology. - Own project management of implementations, including executing on internal processes, coordinating with relevant partners & aligning resources to successfully deliver a complete implementation. - Provide training sessions to your customers on how to operate within the Belfry platform. - Drive adoption and product engagement - monitor customer health, identify risks early and turn challenges into satisfaction wins. - Maintain calendar & inbox vigilance throughout the implementation period as to keep projects moving smoothly. - Work with various external partner organizations that provide embedded functionality in Belfry to complete setups as needed. - Serve as a subject matter expert, drawing on Belfry's unique security industry capabilities to proactively advise customers on workflow improvements. - Exercise "Extreme Hospitality" in your approach to creating memorable moments of delight during implementation Qualifications: - Previous experience in an implementation role, preferably in early-stage B2B SaaS software startups - Strong communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. - Demonstrated project management experience, with the ability to manage multiple simultaneous customer & vendor projects with a high degree of organization and attention to detail - Excitement to work with and impact small business across the country - AI Forward - strong adoption of AI platforms. General comfort with prompting best-practices and adapting workflows to AI tools. - Startup experience (Series A / Series B) is a strong plus - Data and analytical skills are a strong plus - Exceptional problem-solving abilities with an emphasis on creative solutions utilizing on-hand resources and internal support. - Strong sense of ownership and a desire to contribute to the growth and success of a startup Benefits: - Competitive Salary - An incredible team with fantastic experience and track record - Equity in a high growth start-up w/ a clear path to significant outcomes - Fully covered healthcare, dental, and vision coverage - Unlimited PTO (and strong encouragement to use it!) + 11 paid holidays Exciting challenges lie ahead. Let’s get to work!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Do you enjoy establishing new relationships and delivering excellent client service? Are you excellent at communicating verbally and via email? Do you want the flexibility and convenience of working from home while at the same time enjoy being challenged to continue learning and growing? Our implementation specialist position focuses exclusively on on-boarding new clients while providing excellent client & advisor service. In this position, you’ll be supported by a strong sales group, our plan document department, and compliance experts. We will provide you with on-the-job training so that you can succeed in this role. - Provide excellent client/advisor experience during the implementation phase of their plan - Request and coordinate collection of data such as census information, plan documents, prior compliance testing and IRS forms from clients and outside professionals - Act as a liaison between clients, advisors and platform providers during the implementation phase of the plan - Review plan adoption agreements and complete plan provision paperwork for the various platform providers - Assist clients with plan provision inquiries to ensure a basic understanding of plan operation - Participate in weekly calls with clients, financial professionals and platform providers to manage plan timelines - Set-up internal systems and load information into our compliance software - Perform work according to Nova policies and procedures Qualifications - Bachelor’s degree - Ability to manage workload towards weekly goals in a “results only” environment - Excellent written and verbal communication skills - Excellent time management, organizational skills and ability to multi-task - High level of critical thinking - Coachable and committed to professional development Requirements - Work from home - Must work from the USA and be authorized to work for any US employer - We will supply all necessary computer equipment - 40 hour work week Benefits - Base Salary $55,000 - $70,000, based on experience - Salaried, non-exempt - Medical, dental, disability and life insurance - Paid time off - 401(k) Plan with Employer Match

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for someone who has a high level of attention to detail and proven ability to juggle multiple priorities at once. As an Implementation Operations agent, you will be key to the Implementation team as you operationally set up our client’s plan platform and ensure it runs at full speed. Prior experience in operations administration would be helpful, although not required. Qualifications - Strong written/oral communication and organization skills. - Articulate, concise, and eloquent communication. - Strong attention to detail and the ability to juggle multiple priorities. - Thrive in a fast-paced environment. - Ability to quickly learn new processes, contribute ideas, and iterate on solutions as needed. - Proven effectiveness at being flexible, creative, team-oriented, and results-driven. - Ability to collaborate in cross-functional teams. - Experience in operations or administrative roles is a plus, but not required. - Passion for the work and ability to quickly understand new concepts. - Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, DocuSign, and Jira are preferred, but not required. Requirements - Strong written/oral communication and organization skills. - Strong attention to detail and the ability to juggle multiple priorities. - Thrive in a fast-paced environment. - Ability to quickly learn new processes and contribute ideas. - Flexible, creative, team-oriented, and results-driven. - Experience in operations or administrative roles is a plus. - Experience with collaboration and project management tools is preferred. Benefits - Pay Rate: $5 per hour - Hours: 40-50 per week, eastern US time