MannKind MannKind Corporation (Nasdaq: MNKD) is a biopharmaceutical company dedicated to transforming chronic disease care through innovative, patient-centric solutions. With a focus on cardiometabolic and orphan lung diseases, we develop and commercialize treatments that address serious unmet medical needs, including diabetes, pulmonary hypertension, pulmonary fibrosis, nontuberculous mycobacterial (NTM) lung disease, and fluid overload associated with heart failure and chronic kidney disease. At MannKind, our employees are our greatest asset. We foster a close-knit, collaborative culture where every team member plays a vital role in our mission. We are proud to champion a rich blend of backgrounds, perspectives, and working styles as we work together to improve health outcomes and change lives. Position Summary: The Associate Director, Patient Services, will be responsible for executing Patient Services and HUB operations for to support MannKind products. This position will work cross-functionally across the organization to ensure all strategies and tactics are aligned with patient needs and the brand strategy. This individual will be responsible for managing the specialty pharmacies and HUB operations. Patient Services experience and expertise are required and this position reports to the Director, Patient Services. Principal Responsibilities: - The role functions as Patient Services subject matter expert for MannKind products and collaborates cross-functionally to design and implement programs that support both the patient and brand objectives. - Align with Marketing, Sales, Market Access, Advocacy, Commercial Operations, and Supply Chain to implement best-in-class patient services and distribution model. - Oversee the patient services program, and its day-to-day operations with a laser focus on operational excellence aligned to patient needs. - Ensure effective vendor integrations with a focus on continuous improvement of specialty pharmacies and HUB operational processes to deliver an exceptional experience for patients. - Liaise with Commercial Operations/Business Analytics regarding reporting, dashboard development, data measurement, analysis, and data quality related to specialty pharmacy and HUB activities. - Provide input and guidance for program-related marketing materials and patient and provider communications. - Facilitate weekly and monthly status update calls with vendor partners. - Work with internal and external partners for a seamless patient experience in all escalated cases. - Interpret program data for purposes of assessing reimbursement and access trends, program performance and utilization, pharmacy performance and program alignment to agreed-upon KPIs. - Manage creation and maintenance of all Program SOPs, business rules, work instructions, and training materials related to the patient support program. - Create and manage vendor POs and vendor monthly invoicing with AP. - Work with Medical and Quality divisions on vendor AE/PC reporting, product replacement and vendor training. - Develop distribution strategic and tactical plans by proactively identifying potential marketplace trends/barriers and creating strategies that will optimize access and create access confidence with providers and patients. - Review SP data daily for inconsistencies, errors, and delivery timing along with data aggregator. This role will also liaise with Legal/Regulatory/Compliance to ensure all operations, processes, and systems meet legal and regulatory requirements. Education and Experience Qualifications: - Bachelor’s degree - 8+ years of pharmaceutical experience in patient services and/or product distribution. - Demonstrated success in implementing and managing SP/HUB/Copay/Trade partners including detailed process workflows, SOPs, and KPIs. - Strong knowledge of health insurance and benefits (private and public payers), with a solid understanding of the following processes: HIPAA, insurance eligibility and benefit verification, securing insurance prior authorizations, advocating for maximum reimbursement coverage, appealing insurance denials, and application of financial assistance for eligible patients. - In-depth knowledge of pharmaceutical manufacturer compliance requirements and patient confidentiality (HIPAA regulations). - Highly knowledgeable in all types of patient affordability programs including, foundational and copay support as well as patient assistance programs. - 3+ years managing external access partner relationships. - Strong strategic, analytical, time management, and multi-tasking abilities. - Excellent written and oral communication skills. - This position is remote based with 35% of travel.

Role Description Hiring Part-Time Merchandisers for One of the World Largest Gift Card Companies! Make Your Own Schedule – No Nights/Weekends – Competitive Pay, Drivetime & Mileage Territory: Charleston, SC (Mount Pleasant, Johns Island, and Charleston) Responsibilities: - Service all the gift card fixtures in various retailers - Stock gift cards, cut-in new items/remove discontinues, and conduct inventories - Follow plan-o-grams, place signage, resets, audits, and seasonal projects Qualifications - Merchandising experience - Reliable vehicle, valid driver license & insurance - Pass background check, drug screen and driving record check - Lift up to 20 lbs. - Smart Phone or tablet with data plan Benefits - Hourly Rate Range: Pay is based on several factors including but not limited to education, work experience, certifications, etc. - Drive time equal to in store hourly rates - 72 cents per mile reimbursement - Monthly app stipend - Annual and merit pay increases - Other incentives

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company. Importance of role: The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life! Responsibilities - Operating the Airspace Platform - Set up new orders by adhering to both standard work practices and client-specific SOP instructions - The ability to rapidly move from one critical task to another - Accurately confirm job milestones are completed correctly and on time - Ability to navigate and interpret Airline booking and tracking websites - Following all process and communication standards within multiple platforms - Ability to stay independently informed by reviewing all communications provided throughout the company platforms - Proactive Customer Updates - Ability to professionally relay delays, issues, and updates with customers through verbal and written communication. - With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times. - Intuitive Problem Solving - Ability to update, manage, and/or change airway bills using initial or tenured training. - Ability to source driver coverage for any segment of an order. - Ability to use situational awareness to request or deny additional driver incentives when necessary. - Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues. - Follow escalation procedures and guidance provided by senior team members to assist in issue resolution. - Handling All Inbound and Outbound Communications - Timely acknowledgment and action of all email, phone and text requests - Expected to consistently meet all minimum metric expectations for phone availability and acceptance - Proper use of the various phone statuses - Adherence to All Hands on Deck and Off-Phones Requests guidelines - Order placement for customers who are unable to place orders via the online portal - Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email. - Cross sector phone call resolution - Maintaining Balanced Level of Performance - As an OSI, you will be expected to meet minimum metric requirements and customer service standards for an entry level position. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor. Compensation - Hourly Range: $20-$24/hr - High-quality health, vision, and dental care plan options - 401K company contribution program - Professional learning and training reimbursements Core Values - We are One Team. We believe we all accomplish more when we are working together. - We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world. - We are Passionate. We care deeply about our mission and are not afraid to raise the bar. - We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers. - We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

• Lead a high-volume, consultative enrollment operation responsible for converting prospective leads into completed applications and enrolled students, with accountability for pipeline performance, conversion rates, and enrollment outcomes. • Plan for and lead seasonal enrollment cycles, scaling teams, processes, and execution to deliver consistent performance through high-volume peak periods. • Own the end-to-end enrollment funnel, ensuring teams are equipped to guide families through complex decisions with clarity and care. • Set enrollment strategy, targets, and performance expectations using data and market insight to optimize conversion, staffing models, and resource allocation. • Design and continuously refine scalable enrollment workflows—including outbound call prioritization strategies—that support sustained growth while maintaining a family-centered experience and high standards of service quality. • Lead and develop a large, diverse, fully remote enrollment organization, providing coaching, accountability, and clear performance management across teams with varying levels of experience and engaging those teams to improve their employee experience. • Ensure enrollment operations meet all applicable regulatory and program requirements, translating policy and compliance obligations into practical, efficient, and auditable processes. • Partner cross-functionally to align enrollment strategy with demand generation, systems, training, and operational enablement, driving consistent execution and continuous improvement across the enrollment experience.