This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company. Importance of role: The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life! Responsibilities - Operating the Airspace Platform - Set up new orders by adhering to both standard work practices and client-specific SOP instructions - The ability to rapidly move from one critical task to another - Accurately confirm job milestones are completed correctly and on time - Ability to navigate and interpret Airline booking and tracking websites - Following all process and communication standards within multiple platforms - Ability to stay independently informed by reviewing all communications provided throughout the company platforms - Proactive Customer Updates - Ability to professionally relay delays, issues, and updates with customers through verbal and written communication. - With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times. - Intuitive Problem Solving - Ability to update, manage, and/or change airway bills using initial or tenured training. - Ability to source driver coverage for any segment of an order. - Ability to use situational awareness to request or deny additional driver incentives when necessary. - Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues. - Follow escalation procedures and guidance provided by senior team members to assist in issue resolution. - Handling All Inbound and Outbound Communications - Timely acknowledgment and action of all email, phone and text requests - Expected to consistently meet all minimum metric expectations for phone availability and acceptance - Proper use of the various phone statuses - Adherence to All Hands on Deck and Off-Phones Requests guidelines - Order placement for customers who are unable to place orders via the online portal - Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email. - Cross sector phone call resolution - Maintaining Balanced Level of Performance - As an OSI, you will be expected to meet minimum metric requirements and customer service standards for an entry level position. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor. Compensation - Hourly Range: $20-$24/hr - High-quality health, vision, and dental care plan options - 401K company contribution program - Professional learning and training reimbursements Core Values - We are One Team. We believe we all accomplish more when we are working together. - We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world. - We are Passionate. We care deeply about our mission and are not afraid to raise the bar. - We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers. - We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

• Lead a high-volume, consultative enrollment operation responsible for converting prospective leads into completed applications and enrolled students, with accountability for pipeline performance, conversion rates, and enrollment outcomes. • Plan for and lead seasonal enrollment cycles, scaling teams, processes, and execution to deliver consistent performance through high-volume peak periods. • Own the end-to-end enrollment funnel, ensuring teams are equipped to guide families through complex decisions with clarity and care. • Set enrollment strategy, targets, and performance expectations using data and market insight to optimize conversion, staffing models, and resource allocation. • Design and continuously refine scalable enrollment workflows—including outbound call prioritization strategies—that support sustained growth while maintaining a family-centered experience and high standards of service quality. • Lead and develop a large, diverse, fully remote enrollment organization, providing coaching, accountability, and clear performance management across teams with varying levels of experience and engaging those teams to improve their employee experience. • Ensure enrollment operations meet all applicable regulatory and program requirements, translating policy and compliance obligations into practical, efficient, and auditable processes. • Partner cross-functionally to align enrollment strategy with demand generation, systems, training, and operational enablement, driving consistent execution and continuous improvement across the enrollment experience.

• Own and evolve the operating model for Partner Operations • Lead development and ongoing management of partner financial and KPI dashboards • Oversee ongoing production monitoring for in-scope partners • Conduct periodic strategic health reviews for priority partners • Collaborate with Finance on billing, invoicing, and reporting alignment

Renewable Asset Manager About the Company Nofar Energy is a global rapidly growing renewable energy company committed to delivering clean, reliable electricity while minimizing environmental impact. We develop, own, and operate renewable energy assets across multiple geographies, with a strong focus on long-term value creation and operational excellence. We are seeking a Renewable Asset Manager to support a diverse portfolio of projects across the US. Position Overview As a Renewable Asset Manager, you will be responsible for the ongoing management, performance optimization, and value maximization of renewable energy assets, including solar and energy storage projects. The role combines technical understanding, financial oversight, and stakeholder coordination to ensure assets operate efficiently, compliantly, and profitably throughout their lifecycle. Key Responsibilities Asset Performance & Operations - Monitor asset performance, including energy production, availability, equipment reliability, and O&M activities. - Identify performance gaps and underperformance drivers, and work with internal teams and external service providers to implement corrective actions. - Track KPIs and benchmark asset performance against budgets and industry standards. Financial Management & Analysis - Prepare and review financial reports, budgets, and forecasts for assigned assets. - Analyze revenues, operating costs, and profitability, and identify opportunities for value enhancement. - Support cash flow management and provide inputs for investor and management reporting. Contract & Commercial Management - Manage key project contracts, including O&M agreements, EPC warranties, off-take agreements, land leases, and supplier contracts. - Ensure compliance with contractual obligations and proactively manage claims, variations, and disputes. - Support contract negotiations, amendments, and renewals as required. Regulatory & Compliance - Ensure compliance with applicable environmental, health, and safety regulations, as well as local and national energy regulations. - Monitor regulatory developments relevant to renewable energy projects and assess potential impacts on asset performance and revenues. Asset Optimization & Value Creation - Develop and implement asset optimization strategies, including technical upgrades, process improvements, and cost-reduction initiatives. - Evaluate new technologies, operational enhancements, and market opportunities to improve long-term asset value. Risk Management - Identify, assess, and manage operational, financial, regulatory, and market risks. - Develop mitigation measures and contingency plans to minimize adverse impacts on asset performance. Stakeholder Management - Act as a key interface with internal stakeholders, including operations, finance, engineering, and development teams. - Manage relationships with external stakeholders such as O&M providers, grid operators, regulators, investors, and local authorities. - Ensure clear, timely, and professional communication aligned with project objectives. Reporting & Documentation - Prepare periodic performance, financial, and risk reports for management and investors. - Maintain accurate and up-to-date documentation related to asset management activities.