This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is responsible for leading the Delivery pod, ensuring the platform reaches employers and their employees efficiently, reliably, and at scale. You will define and optimize operational workflows, automate delivery processes, and collaborate closely with engineering, Customer Success, and partner teams to streamline onboarding. The role requires a strategic mindset to scale implementations from high-touch enterprise launches to self-service SMB deployments, while maintaining compliance and performance standards. AI tools will be leveraged daily to enhance productivity, analyze data, and prototype solutions. The ideal candidate thrives in a fast-paced, high-growth environment, excels at problem-solving, and brings a strong sense of ownership to every initiative. - Own the vision, strategy, and roadmap for platform delivery to enterprise and SMB customers. - Design and optimize end-to-end delivery workflows, including employer onboarding, census file processing, HRIS integrations, SSO configuration, and partner-specific platform setups. - Build scalable, repeatable delivery infrastructure in collaboration with engineering to reduce manual effort and improve efficiency. - Develop clear product briefs, user stories, and specifications to align teams and reduce ambiguity. - Establish SLAs, tracking, and reporting for delivery timelines and partner satisfaction. - Identify, prioritize, and implement AI-driven capabilities to accelerate delivery processes. - Collaborate with cross-functional teams, including Customer Success, Partner Success, Sales, and Compliance, to manage multi-stakeholder launches and meet regulatory requirements. Qualifications - 3–5 years of experience as a Product Manager in B2B or B2B2C SaaS, preferably serving enterprise financial institutions. - Demonstrated experience building and scaling operational systems, delivery pipelines, or implementation infrastructure. - Strong analytical skills, comfortable with SQL, dashboards, and operational metrics. - Process-oriented mindset with expertise in workflow optimization and automation. - Experience managing complex, multi-stakeholder delivery timelines with external partner dependencies. - Excellent written and verbal communication skills, able to craft clear specifications and present delivery status to executives. - Pragmatic decision-maker balancing partner needs, technical feasibility, and business priorities. - AI-enabled: skilled in leveraging AI tools to increase efficiency, speed, and quality of output. - Bonus: experience with census/employee data management, HRIS integrations, self-service onboarding, or regulated financial environments. Benefits - Competitive salary and equity opportunities. - Fully remote work flexibility with support for home office setup. - Paid vacation, sick leave, and holidays. - Professional development budget and continuous learning resources. - Health, dental, and vision insurance options. - Collaborative, mission-driven team culture with focus on innovation and impact. - Employee recognition and rewards programs.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a dynamic Group Product Manager to lead high-impact initiatives that shape audience engagement, retention, and growth across digital platforms. In this role, you will own the end-to-end reader experience across key page templates and interactions, driving improvements that influence how audiences discover, consume, and return to content. You will collaborate with Product, Engineering, Design, Editorial, and Business Intelligence teams to deliver scalable, accessible, and high-performing experiences. This role combines strategic vision with hands-on execution and offers the opportunity to mentor other product managers while influencing the evolution of a globally recognized media platform. Autonomy, cross-functional leadership, and a data-informed approach are key to success in this fast-moving and high-visibility environment. - Own the product vision for sitewide audience experiences, including homepage, article pages, landing pages, and off-site channels such as Push and Apple News. - Drive audience growth and engagement by improving metrics such as time on site, return frequency, content recirculation, and depth of interaction. - Lead experimentation, testing, and iteration to optimize user experience, performance, and conversion across high-impact digital surfaces. - Collaborate with Product, Engineering, and Design to deliver scalable, accessible, and technically sound front-end experiences. - Partner with Editorial, Audience Development, Consumer Revenue, and Advertising teams to ensure product initiatives support audience growth and business objectives. - Identify and launch new content formats, modules, and experiences to unlock incremental audience and revenue opportunities. - Define success metrics with Business Intelligence teams, using insights to inform roadmap decisions, prioritization, and product strategy. - Act as a senior product leader across initiatives, driving alignment, execution, and mentoring other product managers. Qualifications - 6–8 years of experience in product management, with ownership of consumer-facing digital products at scale. - Proven ability to drive audience engagement, retention, and growth through product-led initiatives. - Strong experience collaborating with Product, Engineering, and Design teams on front-end or user experience–focused products. - Demonstrated success working cross-functionally with editorial, data, and business stakeholders. - Data-informed decision-maker, experienced with metrics, experimentation, and insights to guide prioritization. - Excellent communication and stakeholder management skills with the ability to influence across teams and levels. - Experience in digital media, publishing, or content-driven platforms is highly desirable. - Familiarity with monetization models such as advertising, subscriptions, or commerce, and their interaction with user experience. - Comfortable operating in fast-moving, high-visibility environments with large and diverse audiences. Benefits - Competitive base salary: $140,000–$150,000 annually. - Fully remote work flexibility (within U.S.-eligible states). - Opportunity to lead high-impact initiatives shaping experiences for millions of users. - Collaborative, inclusive, and fast-paced environment with opportunities for mentorship and leadership growth. - Exposure to advanced analytics, audience research, and monetization strategies. - Comprehensive support for professional development and career progression.

• Define the long-term vision and multi-year product strategies for the core user experience on our mobile app and platform to achieve business objectives and drive growth. • Act as the primary link between engineering, design, marketing, and operations to align on technical solutions and ensure seamless execution. • Partner with UX research to translate complex user needs and market trends into new and improved features. • Drive features through the entire creative cycle, including ideation, technical specification, development, launch, analysis, and iterative improvement. • Identify and lead initiatives to build new AI experiences and ensure the platform is scalable, automated, and maintainable. • Expand app usage and engagement by identifying feature gaps and building new features to address them. • Serve as a trusted advisor to executives and internal teams, lead agile ceremonies, clearly communicating product roadmaps, rationale, and technical trade-offs.

• Enhance monitoring across technologies including operating systems, networking, hardware, databases, virtualization, cloud services, and applications • Work closely with users to incorporate their domain knowledge, ensuring we build monitoring that alerts before failures occur and provides useful out-of-the-box information • Collaborate with development teams to ensure successful delivery of product features and releases • Dive deep into Checkmk to jointly handle third-level support tickets with our developers, guiding them when product decisions are required • Act as the product subject-matter expert, providing guidance and support to internal teams including Sales and Marketing • Stay current with industry developments, emerging cloud technologies, and other IT infrastructure topics