Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: The Patient Scheduler is responsible for scheduling clinical staff to visit patients. This may include Option Care Nursing, Subcontracted Nursing, and Network Nursing. Works closely with the pharmacy, nursing and warehouse to determine schedule needs and availability to insure appropriate patient care. Performs other duties as required by Nurse Manager, Area Director of Nursing and/or Director of Operations.Job Description: ​ Job Responsibilities (listed in order of importance and/or time spent) - Ensures appropriate staffing is arranged for all patient care. - Coordinates, monitors and schedules patient care across all clinical areas. - Contacts patients and clinicians to schedule and confirm deliveries and visits. - Responsible for interpreting physician’s orders and scheduling according to orders. - Completes tasks and runs reports in required platforms. - Coordinate scheduling needs with staffing availability. - Ensures management is aware of staffing needs and requirements. - Facilitates patient complaints or issues to appropriate department. - May need to perform clerk functions in addition to scheduling functions in the absence of a clerk. - Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information. - Accepts other responsibilities and duties that may be assigned. Supervisory Responsibilities Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No Basic Education and/or Experience Requirements - High School diploma or equivalent. - At least 1 year of previous scheduling experience. - At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment(s) Basic Qualifications - Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports,) to various audiences (work group, team, company management, external clients). - Basic level skill in Microsoft Word 2003 or later (for example: such as: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics). - Basic level skill in Microsoft Excel 2003 or later (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows). - Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. Travel Requirements: (if required) N/A Preferred Qualifications & Interests (PQIs) - Previous home healthcare experience - Familiar with electronic scheduling platform - 2 years of experience in a general office administration setting or similar fast paced environment(s) This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties. Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $17.02-$28.38 Benefits: -Medical, Dental, & Vision Insurance -Paid Time off -Bonding Time Off -401K Retirement Savings Plan with Company Match -HSA Company Match -Flexible Spending Accounts -Tuition Reimbursement -myFlexPay -Family Support -Mental Health Services -Company Paid Life Insurance -Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. ​

Employment Status: Variable / FlexShift: Day/Evening (United States of America)Facility: Remote - VARequisition Number: R158605 REFERRAL COORDINATOR (Open) How You’ll Help Transform Healthcare: The Referral Coordinator is accountable for performing core job responsibilities related to referrals, such as: scheduling, referral authorization and/or medical record maintenance, for a practice, clinic, and/or department. Accountable for accurate and efficient coordination of care related to screening, diagnostic, or therapeutic testing, and consultative and therapeutic referral scheduling. Performs additional functions related to front office operations to meet specific needs of the team, practice, or department. Serves as a resource person for patient, physician, office staff, various facilities, service lines, and outside agencies utilizing effective communication, courtesy, confidentiality and professionalism in all interactions. This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. - Ensures all referral requests are scheduled timely and in accordance with established procedures. Includes the scheduling of patient visits, testing, procedures and surgeries. - Maintains thorough knowledge of clinical information system(s) for patient scheduling, registration, and reporting functions. - Ensures all insurance, demographic, and eligibility information is obtained and entered into the appropriate system(s) accurately and in accordance with established procedures. - Provides the highest level of customer service to patients, visitors, clinical staff and fellow employees. Adheres to customer service policies and standards as set forth by management at all times. - Verifies referral and authorization requirements are met according to insurance and policy standards. Completes referral process within required timeframe. - Provides support to other members of the team, practice, or department as it relates to administrative work, data collection and entry, medical record review and management, and report completion. Participates in special department projects as assigned by the Site Manager/Director. - Provides patients and visitors with directions to other facilities and offices as needed. - Communicates with management, clinical staff, and other internal and external customers. - Maintains effective written and oral communications with a diverse population. - Schedule is often interrupted and workload priorities changed. Operates a variety of office equipment. Maintains confidential information. - Handles difficult situations with tact and diplomacy. - This position involves direct interactions and contact with patients, visitors, hospital staff, vendors, providers and the general public. This may be, but not limited to, office space, patient care areas and hospital rooms. - - Criteria for Position Availability - • Job responsibilities are 100% related to referrals and authorizations. - • Part of the centralized referral organization structure. - - Performance Expectations - • Score of at least 90% on 2 consecutive referral audits. - • Completion of basic and advanced referral coordinator Epic classes. - • Attend required referral coordinator meetings as directed by supervisor. - • Engagement in referral coordinator Teams platform to include any of the following: - o Pose questions - o Check messages - o Participate in discussion - o Provide recommendations - o Complete assignments - • Participates in on-going referral related education and training. - • Serves as a resource to assist with referral related questions and guidance. What We Require: Education: Associate degree or equivalent combination of education or equivalent 4 years of experience required. Experience: Experience in Healthcare practice setting preferred. Licensure, certification, and/or registration: Virginia MLTSS (UAI) Certification required to complete orientation and must be maintained throughout employment. Other Minimum Qualifications: Advanced computer skills with knowledge of a variety of software programs, including Microsoft word, Excel, Access, word processing, spreadsheets and presentation or database software. Excellent communications and organizational skills required. This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Recruiter: EVA LIPSCOMBRecruiter Email: ellipscomb@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: - Comprehensive Medical, Dental, & Vision Benefits - Employer Funded Pension Plan, vested after five years (Voluntary 403B) - Paid Time Off (accrued from day one) - Onsite fitness studios and discounts to our Carilion Wellness centers - Access to our health and wellness app, Virgin Pulse - Discounts on childcare - Continued education and training

Where You’ll Work The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first. Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave. One Community. One Mission. One California Job Summary and Responsibilities ***This position may be filled as a Level I or Level II, dependent upon the final candidate's experience. As the Enrollment Technician, you will coordinate and oversee the membership enrollment process for various health plans. This role involves reconciliation of membership data against capitation payments received from delegated health plans, assisting with enrollment issues, and supporting department goals through leadership in data integrity and workflow optimization.Every day you will expertly assist health plans and employer groups, verify documentation, clarify program requirements, and meticulously process applications, ensuring accuracy and compliance with all established guidelines.To be successful, you will demonstrate outstanding communication skills, strong attention to detail, and the ability to manage multiple priorities. - Oversees the processing of enrollment and eligibility files for all lines of business, ensuring high-quality standards are maintained. - Reconciliation of membership data against capitation payments from delegated lines of business, identifying discrepancies and implementing corrective actions. - Acts as a primary point of contact with health plans and employer groups to resolve questions on member enrollment, including escalated issues. - Verifies and validates data sets, such as Primary Care Physicians, effective dates, member coverage, and plan benefits, providing support to junior team members. Maintains, processes, and audits eligibility files within the database to ensure the highest levels of data integrity and accuracy. - Supports Configuration partners (Contracting and Benefits) to streamline processes and enhance departmental efficiencies - Develops and maintains process documentation and training materials, assisting in training new staff and mentoring junior colleagues (as a Level II). ***This position is work from home within California. Job Requirements Minimum Qualifications: - 3-5+ years of experience in an administrative role with related experience (e.g., office administration support, insurance services, customer service, etc.).- Demonstrated experience in handling complex enrollment and eligibility processes (as a Level II).- High School diploma or GED (for Level I) or Associates Degree in a relevant field (e.g., healthcare management, business administration) or 3 years of related job or industry experience in lieu of degree (for Level II). Preferred Qualifications: - 3-5+ years of experience in the Managed Care/Healthcare Industry preferred. - Experience with HMO health plans preferred. - Experience navigating health plan portals preferred. - Experience with EZCap preferred. - Experience with Google Workspace a plus.- Experience with process improvement methodologies (e.g., Lean, Six Sigma) preferred.- Bachelors Degree in Business Administration or a related field preferred.- Certification in Healthcare Administration or Managed Care preferred.- Advanced Excel skills, including pivot tables, VLOOKUP, and data analysis functions.

Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases. As an Administrative Assistant, you will support day-to-day business operations by providing administrative, financial, and organizational support to internal teams and leadership. This role is responsible for coordinating administrative activities, supporting accounting processes including accounts receivable and accounts payable, assisting with collections, and maintaining accurate electronic documentation. The Administrative Assistant will help ensure efficient office operations and contribute to a highly organized and responsive work environment. This remote role can be located anywhere within the U.S. to perform the required responsibilities. KEY FUNCTIONAL EXPECTATIONS - Provide general administrative support to leadership and internal teams. - Manage calendars, schedule meetings, coordinate internal and external communications, and assist with travel arrangements when needed. - Prepare, format, and distribute business documents, reports, and presentations. - Support Accounts Receivable (AR) processes including invoice tracking, monitoring outstanding balances, and assisting with collections follow-ups. - Assist with Accounts Payable (AP) processes including tracking invoices, submitting expenses, and ensuring timely payment processing. - Support collections activities by monitoring aging reports and following up with clients regarding outstanding invoices in a professional and timely manner. - Maintain accurate electronic filing systems, including organizing contracts, invoices, project documentation, and financial records. - Ensure proper version control and document management across internal shared systems. - Assist with data entry and maintenance of company records within internal systems. - Prepare reports, spreadsheets, and summaries to support finance, operations, and leadership teams. - Help coordinate internal processes to improve administrative efficiency and organization. - Maintain confidentiality of financial information, contracts, and internal documents. KEY TEAM EXPECTATIONS - Foster a culture of proactive communication, responsiveness, and collaboration. - Support team members across departments with administrative and operational needs. - Demonstrate strong attention to detail and organizational skills in managing documentation and processes. - Ability to take direction from multiple stakeholders and appropriately prioritize tasks. - Maintain professionalism and a service-oriented mindset when interacting with internal teams. - Identify opportunities to improve administrative workflows and document management practices. - Contribute to a positive, supportive, and highly organized team environment. REQUIRED SKILLS AND EXPERIENCE - 2+ years of experience in an administrative assistant, office coordinator, or operations support role. - Experience supporting Accounts Receivable, Accounts Payable, or basic accounting functions is a plus. - Strong organizational and electronic document management skills. - Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) or similar productivity tools. - Experience working with Quickbooks, accounting or financial systems is a plus. - Excellent written and verbal communication skills. - Strong attention to detail and ability to manage multiple priorities simultaneously. - Ability to work independently in a remote environment while maintaining strong communication with team members. - Strong problem-solving skills and a proactive approach to administrative support. - Ability to maintain confidentiality and handle sensitive financial information. Employer’s Rights: Intecrowd has the right to revise this job description at any time. This job description is not a contract for employment. This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. Equal Opportunity Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.