Who We Are PathAI is on a mission to improve patient outcomes with AI-powered pathology. We are transforming traditional pathology methods into powerful, new technologies. These innovations in pathology can help accelerate drug development, improve confidence in the accuracy of diagnosis, and get life-saving therapies to patients more quickly. At PathAI, you'll work with a diverse and talented team of people, who are dedicated to solving complex problems and making an impact. Where You Fit The [Senior] Product Marketing Manager will join the Marketing team at PathAI and will be responsible for leading the marketing function for our algorithm products. This person will be able to drive their own strategy and contribute to building the Marketing function as they partner with cross-functional teams and be a thought partner for our Business Development and Product Management teams. The ideal candidate is someone who has product management and/or product marketing experience, and comfortable leaning into downstream execution in support of the sales team. What You’ll Do - Lead end-to-end launches for biopharma products and services in partnership with Product and Business Development, including positioning, messaging, and go-to-market rollout plans - Own external messaging and campaign calendars, ensuring consistent execution across web, social, PR, sales enablement, and event-related touchpoints - Own development of product marketing collateral, including content creation, creative direction, and final deliverables across digital, sales, partner, and event assets - Support the planning and execution of industry conferences, owning tactical execution for Tier 1 conferences including registration, event planning, cross-functional coordination, and assets Including supporting follow-up campaigns, social media calendar around conferences and biopharma engagement strategy with business development team - Partner with the marketing team on channel strategy, investment decisions, and performance measurement, contributing to annual marketing objectives, tactics, and budgets for product and service focus areas What You Bring - 2-5+ years of experience in product marketing with experience in brand management or digital marketing in the healthcare field; - Proven ability to craft engaging content across diverse customer segments. - Strong writing skills, with the ability to simplify complex concepts and produce high-quality written content. - An eye for design based on extensive experience creating collateral and/or communications tools that are visual in nature. - Strong communication skills and the ability to have a confident presence with internal and external stakeholders. - Demonstrated experience in cross-functional collaboration and managing internal and agency relationships, including brief development and creative evaluatio Nice to Have - Background in pharmaceuticals, biotech, or medical devices. - Prior experience in a high-growth company (Series A-C). - Knowledge of marketing automation/CRM platforms (e.g., HubSpot, Marketo) and SEO/analytics tools (e.g., Google Analytics, Google Search Console, SEMrush). - Experience with video and image editing tools such as Canva, Adobe Creative Suite, and Vimeo. We Want To Hear From You At PathAI, we are looking for individuals who are team players, are willing to do the work no matter how big or small it may be, and who are passionate about everything they do. If this sounds like you, even if you may not match the job description to a tee, we encourage you to apply. You could be exactly what we're looking for. PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications — that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way. #LI-Remote

Director of Client Relationships CuraLinc Healthcare is seeking an experienced and energetic senior-level client success professional to directly manage business relationships with key employee assistance program (EAP) and wellness clients. The Director of Client Relationships is responsible for developing and implementing strategies related to retention and growth. CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey. CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character. We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com. Primary Responsibilities - Manage the Business Relationship with a Defined Book of Large-Market Employer Clients - Provide Consultative Recommendations to Help Clients Maximize the Value of the EAP and/or Wellness Program(s) - Work with Client Plan Sponsor(s) to Develop Client-Specific Engagement Strategy for EAP and/or Wellness Program(s) - Evaluate and Refine all Aspects of Program Performance, Both Internally and Externally - Develop and Maintain an Understanding of the Role of CuraLinc's Product Suite within the Healthcare Benefits Landscape - Represent CuraLinc Healthcare in Client Presentations, Both Current and Prospective Clients Key Skills and Competencies - Excellent Presentation and Written Communication Skills - Strong Project Management and Organizational Expertise - Hard-Working, Results-Driven, Able to Work Autonomously in a Fast-Paced Environment - Proactive Approach to Job Responsibilities - Self-Motivated, Driven, Highly-Organized, Detail-Oriented Required/Minimum Qualifications - Seven (7) or More Years of B2B Account Management/Client Services Experience in Health Care, Employee Benefits or Insurance (EAP, Wellness/Wellbeing, Clinic, TPA, Carrier, Broker, PBM, Medical Mgmt., Health Technology, etc.) - Stable Employment History - BS/BA Degree - Proficiency within the Microsoft Office Suite This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance. CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Description RevCycle's Healthcare Business Services business is growing, and we’re excited to welcome new team members! With over 30 years in business, we focus on developing our employees and helping them reach their full potential. Work remotely from an approved private home office location or from our Marshfield, WI office, with opportunities to start immediately or join a late-April training class. We rely heavily on TEXT MESSAGING throughout our selection and onboarding process. To ensure timely communication and faster consideration, make sure you opt in to text messages during your application and complete all required application steps. Position Summary: - Delivers exceptional and consistent customer experiences by demonstrating excellence in understanding and resolving requests with patience, empathy, compassion, and sincerity. Handles customer inquiries through inbound and outbound calls as well as written communication. - This position exists to effectively manage inquiries and concerns related to billing and insurance with the goal of offering payment options and facilitating the processing of payments. Customer Service Representatives will work in a company office or home office environment. They will operate with minimal management guidance to exceed Key Performance Indicators (number of calls handled/hr., successful payment resolution, and call quality). This role is expected to follow company and client policies, procedures, and applicable laws. Hours: Full Time, Mon-Fri 8:00 AM-5:00 PM CST (9:00 AM-6:00 PM EST) Benefits: - Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). - Additional options for Dental/Vision, paid short-term disability and life insurance benefits. - Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment - 401K - Company shares profits through an annual discretionary bonus which employees can deposit into either their personal account or into their 401k. Responsibilities and Duties: - Maintain perfect attendance during training for first six weeks of employment (unless pre-approved prior to start). - Responsibly and plan-fully use time off when accrued so that our customers can rely on you to be here for them as scheduled, with rare, unplanned absences. - Give full attention and focus to quality delivery of responsibility during scheduled hours of work just as if you were in the office. - Maintain and manage a secure and private and personal home office space free of distractions during working hours. - Operate with integrity, honesty and transparency in all work-related matters. - Personify and exemplify company Core Values and Strategic Anchors which include "Can Do, Selfless and Evolutionary" - Take calls from patients, law offices, insurance companies, and other outside facilities to resolve complex billing and insurance issues - Make outbound calls and take inbound calls from patients to resolve balances on accounts with a status that may be aging but has not been sent for collections - Answer complex billing and insurance questions (i.e. deductibles, co-insurance, co-pays, complex denials and charge disputes, claim resubmissions, eligibility issues, and coding disputes) - Review financial information and recommends payment options and/or assistance programs in accordance with client guidelines - Manage both common and challenging objections and concerns from consumers - Discuss and help consumer think through payment resources and makes necessary referrals to the client - Use required scripts/verbatims, skillfully navigating guidelines to maximize potential recovery on each call - Maintain working understanding of account requirements, leveraging related documentation and resources as needed - Independently and efficiently perform account documentation including notes and codes, making few errors and requiring minimal assistance - Skillfully work within multiple internal and client systems - May learn and perform other duties and responsibilities as assigned based on business needs Requirements Required Knowledge, Skills and Abilities: - Prior work experience on the phones in a call center and healthcare customer service setting is preferred - Familiarity with Artiva and Cerner Soarian application is preferred. EPIC is a plus. - Working knowledge of medical billing and coding is preferred, certifications welcome (i.e. AAPC Ahima, EPIC, eCN, Artiva, Cerner, FACS). - Prior work experience in a medical office and/or general understanding of health insurance is preferred - Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools - Able to navigate multiple computer applications and databases - Moderate to advanced computer keyboard typing and navigation skill - Able to communicate on the phone and navigate multiple computer systems simultaneously - Able to overcome patient objections and obstacles to negotiate payment successfully - Reliable and responsible. Arrives on time and uses time productively and efficiently - Manages self effectively in a work from home environment, remaining focused on work and delivering required outcomes - Possesses and demonstrates professional judgement and operates with client business acumen. - Understands sensitive personal information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) and maintains confidentiality of this information - Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages - Self-motivation and committed to career success - High School Diploma or equivalent (i.e., GED) required - Prior supervisory experience is welcome in this growing company Work Environment: Employee works in a company office and/or home office and sits at a desk during regularly scheduled work hours. Employee will work with an online team utilizing screen monitoring and/or video conferencing. Employee answers and makes telephone calls using a computerized telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers. Career Path Note: The Customer Service Representative is a fully trained production role in the organization. They are relied upon in all cases to meet and in most cases exceed stated KPIs, goals and objectives. Those who desire may find advancement as a team lead, or in a functional role. These opportunities have unique requirements which are detailed in the respective job descriptions. Employees are also encouraged to work with their department leadership, Human Resources and/or company leadership to discuss and work toward their career goals. Disclaimer: This job description provides a summary of essential job functions and required knowledge, skills, abilities, education, and experience. It may be modified at any time depending on the organization's needs. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. The existence of this job description does not guarantee employment. It is understood that employment is “at will.”

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Works independently in a support role by following well-established workflows and procedures on routine work. Has substantial understanding of the job and applies company policies and procedures to complete tasks with little guidance or direction. Problems and issues faced are generally routine and solutions are clearly prescribed. Primary Responsibilities - Take and resolve calls/emails from clients and/or members, related to claims, billing, EOB, and coverages (including escalated and/or complex). - Process eligibility changes and/or orders replacement ID cards within carrier or benefits administration system, to include Employee Navigator and Ease. - Create activities and attach applicable documents within BenefitPoint, ensuring current and accurate data. - Support administrative work related to renewals, carrier implementation, and BenefitPoint data. - Setup and maintain accurate account details, contacts, and policy information in BenefitPoint. - Support individuals with individual coverages (not group) such as Medicare, medical, dental, vision, life, and disability, including renewal. Qualifications - Highly proficient knowledge of EB carriers and group insurance products, to respond to employee coverage and claims questions. - Highly proficient in navigating and working within various benefits administration solutions (Employee Navigator and Ease) and carrier portals (eligibility, ID Cards, Salary and Address changes, etc.). - Highly proficient in BenefitPoint and workflows applicable to Small Business and support service work. - Good communication skills, with the ability to communicate coverage questions to members. Requirements - Licensed or obtaining state life and health insurance license. - Associate or bachelor's degree preferred, but equivalent work experience would be considered. Physical Demands Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Compensation This position is a remote position. The base salary for this position at the time of this posting may range from $57,518-71,052. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs.