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Medical Virtual Assistant – Patient Coordination, Insurance Support
Location
United States
Posted
98 days ago
Salary
$6 - $7 / hour
Seniority
Senior
Job Description
Medical Virtual Assistant – Patient Coordination, Insurance Support
Virtual Rockstar Careers
• Schedule patient appointments and manage the clinic calendar • Respond to patient inquiries via phone or email • Route calls, messages, and refill requests to the appropriate staff • Maintain clear communication with patients regarding appointments and clinic updates • Verify patient insurance eligibility and review coverage benefits • Inform patients of expected co-pays or balances prior to visits • Manage and organize digital patient intake forms • Ensure patient information is documented accurately and communicated to the billing team • Coordinate telehealth appointments when needed • Follow up with patients regarding appointments, referrals, or questions
Job Requirements
- Experience in a medical front office, patient coordination, or medical virtual assistant role
- Familiarity with EMR systems (WebPT experience is a plus)
- Strong communication skills for patient interactions
- Experience with insurance verification and prior authorizations
- Highly organized with strong attention to detail
- Ability to work independently while collaborating with a remote team.
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional growth and development
- Work in a supportive and collaborative healthcare environment
- Make a meaningful impact by helping patients access quality therapy services
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