This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The VISN 10 CRH TELE EMERGENCY CARE Registered Nurse (RN) supports the VISN 10 Tele Emergency Care (TEC) under the guidance of the Veterans Health Administration (VHA) which provides support health care services to veteran patients across the continuum of care in both home and institutional settings. The RN supports the location to and from which care is delivered, including but not limited to the veteran's home, VA clinical locations and provider alternate worksites. The RN provides virtual care and counseling for veterans through a virtual care system for the promotion and maintenance of health and prevention of illness based on the application of the nursing process which includes: - Telephone triage - Systematic data gathering - Assessment - Use of appropriate nursing judgment - Evaluation of human responses to actual or potential health problems Recommendations may be emergent and include those to preserve life, prevent disability, or promote health and well-being, including: - e911 activation - Transfer to an emergency care licensed independent provider (LIP) - Teaching and counseling The RN collaborates with other members of the expanded health care team, facilitates coordination and transition of care between services, and involves the patient and family in the decision-making process. The RN minimizes fragmentation of healthcare delivery and optimizes quality of patient and family outcomes in a cost-effective manner. The incumbent works effectively with all levels of staff and provides coverage for other Tele-EC RNs when they are unavailable to perform these duties. This position will meet the needs of our VISN 10 facilities and may require on-site delivery of care if needed. This position duties will include but is not limited to the following: - Provides critical medical, technical and program support necessary to sustain efficient telehealth operation for the VISN 10 CRH. - Facilitates communication and collaboration between all members of the healthcare team. - Provides operational support coordinated and provided by this position, which includes direct patient care and support of the delivery of health care through telehealth and face-to-face modalities. - Collaborates with services internal and external to VA to facilitate care transition to effectively meet patients' needs. - Serves as patient advocate, leads staff, and collaborates with colleagues as she/he continues to enhance his/her own and the team's professional growth, development, and practice. - Minimizes fragmentation of healthcare delivery and optimizes quality of patient and family outcomes in a cost-effective manner. - Navigates skillfully efficient coordination of complex chronic pain care. Qualifications - English Language Proficiency. - Graduate of a school of professional nursing approved by the appropriate accrediting agency. - Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth of the United States, or the District of Columbia. - Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure. Requirements - Emergency room nursing preferred 2 years experience. - Flexibility and care coordination preferred. Benefits - Competitive salary, regular salary increases, potential for performance awards. - 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). - Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. - Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). - This position is designated as remote. Remote work is defined as full-time employment conducted outside of a VA facility or in VA-leased spaces. Physical Requirements - The administrative nurse position must be able to sit or stand for several hours daily while interacting with patients, employees, and providers via computer and/or phone. - A dedicated, ergonomic workspace is required to minimize strain. - Proficiency with keyboard and mouse use is essential for efficient electronic medical record operation. - Requires adequate vision to accurately perform the assigned duties, distinguish basic colors and assess patients and the environment safely. - The position requires the ability to hear at a level to perform the assigned duties, and the use of hearing aids is permitted.

About us LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.  To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care. About the role We are seeking physicians who are licensed in multiple states and are interested in providing patient care through our state-of-the-art telehealth platform. As a highly valued member of our dynamic team, you will collaborate with experienced physicians, nurse practitioners, and a supportive staff. With the combined efforts of our team, we are determined to provide unparalleled care to our invaluable patients at LifeMD. Responsibilities - Deliver comprehensive clinical care through both text-based and video-based consultations, ensuring the wellbeing of the patients - Empower patients with knowledge by educating them on suitable treatments and personalized care plans for their specific health needs - Oversee patient follow-ups for ongoing care programs, ensuring continuity and effectiveness of treatment - Prescribe medication and provide timely refills as needed, ensuring patients have access to appropriate medications - Embrace remote work by conducting full-time telemedicine consultations. Enjoy the flexibility of 4-10 hour shifts while serving patients through our virtual primary care and weight loss offerings

Anticipated End Date: 2026-03-27 Position Title: Nurse Case Manager I Job Description: Nurse Case Manager I Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The ideal candidate must reside in the state of Tennessee. The Nurse Case Manager I will be responsible for performing care management telephonically within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. How you will make an impact: - Ensures member access to services appropriate to their health needs. - Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment. - Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements. - Coordinates internal and external resources to meet identified needs. - Monitors and evaluates effectiveness of the care management plan and modifies as necessary. - Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans. - Assists in problem solving with providers, claims or service issues. Minimum Requirements: - Requires BA/BS in a health related field and minimum of 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. - Current, unrestricted RN license in applicable state(s) required. - Multi-state licensure is required if this individual is providing services in multiple states. Preferred Skills, Capabilities, and Experiences: - Nurse case management experience is strongly preferred. - Experience working with Medicare and Medicaid programs is strongly preferred. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

• Review clinical cases and determine medical necessity of services for Medicare and Medicaid members • Ensure compliance with review policies, procedures, and regulatory standards • Apply clinical guidelines, CMS policies, and Medicare/Medicare Advantage/Medicaid requirements • Identify opportunities for medical management operational improvements • Participate in call rotations, including weekend coverage and after-hours coverage • Contribute to an engaged, collaborative team culture that supports organizational excellence • Deliver exceptional consumer experiences • Support Home Solutions and other activities as assigned by the OneHome leadership