• Drive global submission management strategy and activities for assigned protocols. • Partner with study teams, with responsibility management of required regulatory activities, standards and deliverables associated with CTA submission development. • Lead and attend relevant meetings to advocate realistic deliverable timelines, understand project strategy, and assess associated impact and present status of global submission delivery activities. • Support and lead global team efforts to ensure high quality components and submissions that are compliant with industry, agency and format guidelines, regulatory strategies, policies, and timelines. • Liaise with Sponsor Core team, SSU and Study Management, regarding essential core documents and local documentation as needed from relevant supplier lines across both HA and EC submission and translation processes. • Prepare, review and support Sponsor submissions to HA/Regional CTA Hub, in order to obtain all necessary authorizations/approvals pertaining to the clinical trial conduct. • Responsible for the co-ordination of translations for core documents required for submission. • Manage the compilation for core package build, contributing to CTA and authoring documentation as required. • May be responsible for proactive processing of incoming requests for information (RFIs) by daily monitoring RFI-dedicated mailbox and Clinical Trials Information System (CTIS) portal and reporting RFIs to study teams, ensuring effective communication and coordination to facilitate the smooth execution of regulatory submissions. • May be responsible for proactive processing of payments, ensuring timely and accurate financial transactions involved in regulatory submissions. • May manage IVD submission development and completion of relevant associated documentation as required and/or act as applicant for IVD when required. • May act as local country liaison when required. • Escalate, inform, and resolve any issues that may impact submission builds or the logistics of global submission delivery to regional and local partners or Health Authorities. • Discuss with relevant Sponsor SMEs the interpretation of dossier requirements.

• Manage a team of accessibility Project leads and Test Technicians • Resource scheduling, budget monitoring and forecasting • Provide accessibility subject matter guidance directly to team members and clients as necessary • Participate in sales calls to scope new programs • Support sales / marketing with guest speaking and guest blogging • Review accessibility training material for accuracy and tone

Description COMPANY OVERVIEW Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com. JOB DESCRIPTION: The Integrated Care Manager will be responsible for conducting health risk assessments, coordination of care, and care management for MAPD, C-SNP, and D-SNP members. ESSENTIAL FUNCTIONS: Fundamental Components include but are not limited to: - Performs assessments of members, including Health Risk assessments per CMS regulation - Follows the patient through various transitions of care to ensure that any gaps in treatment plans are identified and remedied, and promote efficient health care delivery. - Participates in assessment activities to develop individualized care plans in coordination with the patient, family, and providers. - Applies case management standards of practice to focus on effective care of high-need members. - Serves as a member advocate and resource, and provides critical information and recommendations to the rest of the care team. - Maintains strong knowledge of Case management, community resources, and plan benefits to promote improved member experience and health outcomes. - Works collaboratively with the member (and caregivers), primary care physicians, specialists, and other care providers to ensure member compliance and adherence to the medical plan of care. - Assists the Health Services Team in implementing best practices for chronic care and disease management. - Follows standard protocols, processes, and policies. - Provides member education to assist with self-management and encourages members to make healthy lifestyle changes. - Interacts with Medical Directors, Pharmacists, Social Workers, Behavioral Health Clinicians, and Other Impact Team Members on cases - Makes referrals to outside sources. - Documents and tracks clinical reviews, member care plans, referrals, and findings. - Performs other duties, projects, and actions as assigned. Requirements QUALIFICATIONS AND REQUIREMENTS: JOB REQUIREMENTS: Required Skills: - Registered Nurse (RN) with 3 years of direct clinical care to the consumer in a clinical setting. - Current, valid, unrestricted license - 3 years of managed care experience or other commensurate experience - Demonstrates strong clinical knowledge, ability to perform clinical assessments, ability to use critical thinking skills and has the capacity for continued learning. - Knowledge of plan benefit designs. - Demonstrated ability to perform case management & disease management activities. - Ability to demonstrate knowledge of and apply those to the job function and responsibilities. - Problem-solving skills: the ability to systematically analyze problems, draw relevant conclusions, and devise appropriate courses of action. - Verbal and written communication skills, including listening, discussing, and documenting medical needs with members, providers, internal staff/management, external vendors, and community resources. - PC proficiency to include Outlook, Word, Excel, database experience, and web-based applications. - Personal management skills — Plan and manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Teamwork — ability to work well with one or more groups. - Interpersonal effectiveness — Relate to co-workers and build relationships with others in the organization. Preferred Skills: - CM or DM experience with a Managed Care Organization (MCO) - Patient education experience. - Bilingual – English and Spanish - Certification in Case Management or a nationally recognized health care certification. Member-centric Impact Statement: The Health Services department ensures that members receive high-quality, evidence-based medical care and interventions. By closely monitoring clinical outcomes and implementing best practices, Clinical ME enhances member satisfaction, encourages retention through improved health outcomes, and supports productivity by reducing preventable complications and hospitalizations. Zing Health offers the following benefits: - A competitive salary based on the market - Medical, Dental, and Vision - Employer-Paid Life Insurance - Paid Maternal Leave - Paid Paternal Leave - 401(K) match up to 4% - Paid-Time-Off - Employee Assistance Programs - Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc.

• Manage the entire contract lifecycle from initiation to close-out, including drafting, reviewing, negotiating, and executing various commercial agreements. • Ensure all contractual terms and conditions are adhered to, minimizing risks and fostering beneficial relationships with all involved parties. • Collaborate with internal departments, including Legal, Sales, Procurement, Finance, and Project Management, to ensure contract terms meet business requirements and objectives. • Conduct meticulous review of legal and financial documentation to ensure compliance with company policies, legal frameworks, and industry regulations. • Negotiate contract terms and conditions with customers, vendors, and partners to achieve favorable outcomes while maintaining positive relationships. • Identify, assess, and mitigate potential contractual risks, providing proactive solutions and recommendations to stakeholders. • Monitor contract performance, key deadlines, and obligations, implementing amendments, extensions, or renewals as necessary. • Maintain accurate and organized records of all contract correspondence, documentation, and data. • Provide guidance and training to internal teams on contract-related matters and best practices. • Contribute to the continuous improvement of contract management processes and templates.