• In your role, you will be responsible for identifying and evaluating market trends and new technologies for IaaS and Paas Services for our SAP customer base (Managed Cloud Services) • You will play an active role in creating managed services portfolio roadmaps • Your tasks will also include designing new global managed cloud portfolio services in terms of content, offerings, and cost calculation • You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus on portfolio lifecycle management and support the sales and presales teams with your expertise • You will maintain key product documentation (SOWs, costing, pricing, sales enablement) in collaboration with Presales & Bid Management • Your responsibilities also include providing internal teams with product knowledge and conducting enablement sessions to ensure readiness for market launch • Finally, you will be responsible for preparing decision-making templates for senior/executive management

• Design, deploy, and administer AWS environments following industry best practices. • Manage AWS account structures, IAM roles, policies, and least-privilege access controls. • Build and maintain solutions using core AWS services including EC2, VPC, S3, IAM, Lambda, Auto Scaling, and Elastic Load Balancing. • Configure and manage network infrastructure, including VPCs, subnets, routing tables, and security groups. • Implement and manage storage services such as S3, EBS, and EFS with lifecycle policies. • Develop serverless applications using Lambda and API Gateway. • Monitor and maintain cloud environments using CloudWatch, CloudTrail, and AWS Config. • Develop and support Amazon Connect contact center environments, including contact flows, queues, routing profiles, and integrations with APIs and Lambda functions. • Design and integrate AI-enabled solutions using Amazon Bedrock when required. • Implement Infrastructure as Code (IaC) using tools like CloudFormation or Terraform. • Support CI/CD pipelines and automation workflows for application deployments. • Monitor performance, availability, and optimize cloud costs. • Troubleshoot infrastructure and application issues across production and non-production environments. • Work with security teams to ensure encryption, logging, monitoring, and compliance standards are met. • Maintain documentation, runbooks, and architecture diagrams. • Provide technical mentoring and knowledge transfer to team members. • Participate in maintenance, upgrades, and occasional after-hours support.

• Design and evolve a robust multi-cloud architecture • Implement sophisticated monitoring, self-healing systems, and disaster recovery protocols • Oversee the automated deployment of cloud resources • Interface with client technical teams • Manage cloud spend and resource optimization • Ensure all cloud environments meet rigorous security standards

Team Name: IT - Infrastructure Engineering Job Title: Software Engineer, Cloud | Blizzard Requisition ID: R026871 Job Description: The Cloud Software team is dedicated to crafting and supporting products for the governance and enrichment of Blizzard's cloud-based computing infrastructure. Today we own several well-established systems, but we have also been developing new ones. As a Software Engineer, you will help design, implement, and maintain solutions that glue different infrastructure providers to manage Blizzard’s and its partners’ games and services. You will partner with various teams across the company to gather feedback, help resolve operational issues, and implement enhancements to improve our system’s capabilities and the overall user experience. The work location is flexible within the US, but will need to be aligned to Pacific time business hours. Responsibilities: - Design and develop software applications using the Go programming language, ensuring high performance, scalability, and reliability. - Conduct thorough code reviews, provide constructive feedback, and implement best practices for software development to ensure code quality and maintainability. - Create and maintain comprehensive technical documentation for the software components and systems developed - Be on the lookout for operational issues related to our products and support end users. - Proactively analyze and resolve technical issues promptly, ensuring minimal disruption to the development process. - Stay updated with the latest industry trends, technologies, and best practices, continuously improving the development processes and tools used. Minimum Requirements: - 5+ years of professional software engineering experience. - Proficiency in the Go programming language, with a deep understanding of its paradigms, constructs, and best practices. - Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud. - Expertise in version control systems, particularly Git. - Experience building highly scalable distributed software/services in the cloud. - Proven debugging skills across the stack in production. - Effective communication, analytical, and teamwork abilities. - Familiarity with Linux operating system. Bonus: - Experience with HashiCorp tools: Vault, Nomad, Consul - Experience with frontend development frameworks and tools: Vue.js, Nuxt, Figma - Experience working with SRE/DevOps teams to achieve operational excellence. - Familiarity with CI/CD tools: GitHub Actions, Jenkins. Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: - Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; - 401(k) with Company match, tuition reimbursement, charitable donation matching; - Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; - Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; - If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/. In the U.S., the standard base pay range for this role is $37.26 - $68.93 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.