Role Description The Senior Billing Strategy Analyst at Natera will leverage advanced professional knowledge and expertise in complex billing strategies to support finance, billing, market access, product, clinical and marketing teams. This role involves performing in-depth analysis, managing projects, and improving processes to ensure efficient operations and adherence to organizational goals. - Conduct complex data analysis and interpretation to support decision-making by organizational stakeholders. - Provide timely financial and business analytics, including monitoring and reporting on key performance indicators. - Analyze payer contract compliance, prior authorization, denial, and reimbursement trends. - Conduct in-depth reviews and audits to identify issues/trends and develop actionable remediation plans. - Design, execute, and evaluate improvement projects based on data-driven insights. - Develop actionable roadmaps for improving workflows and processes. - Coordinate with multiple teams for process improvement and efficiency optimization. - Monitor adherence to SOPs, SLAs, productivity, and quality standards set by leadership. - Support project management to ensure successful and timely completion. - Assist with governance and rollout of Natera SOP documentation. - Utilize tools such as Excel, Power BI, and other business intelligence tools for a wide range of analytics functions. - Comply with HIPAA/PHI privacy regulations when handling PHI and complete required training within 30 days of hire. Qualifications - Bachelor's degree in business, economics, related field, or equivalent preferred. - Minimum of 8 years of experience in business administration, information systems, health sciences, insurance company, or healthcare billing organization. - Advanced proficiency with quantitative software programs (Microsoft Excel, Google Sheets). - In depth knowledge of medical billing, insurance policies and healthcare reimbursement processes. - Experience presenting to a variety of stakeholders including senior management. - Advanced SQL knowledge and ability to query databases. - Experience with BI tools (PowerBi, Tableau) and building dashboards is preferred. - Strong problem-solving skills, with the ability to define problems, collect and reconcile data, and validate data against source information. - Self-motivated and shows initiative in a fast-paced environment. - Committed to achieving team and organizational goals and delivering high-quality results. - Driven to continuously improve processes and outcomes. - Excellent client/customer service skills, with the ability to exceed service and quality expectations. - Strong collaboration and communication skills to work effectively with teams. Requirements - Provides solutions to issues in creative and effective ways. - Understands the interrelationships of different disciplines and guides the development of new policies and ideas. - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. - Exercises judgment in selecting methods, evaluating, adapting complex techniques, and evaluation criteria for obtaining results. - Networks with key contacts outside their own area of expertise. - Adapts style and uses persuasion in delivering messages that relate to the wider firm business. - Frequently advises others on complex matters and may be accountable through the team for the delivery of tactical business targets. Benefits - Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. - Free testing for Natera employees and their immediate families. - Fertility care benefits. - Pregnancy and baby bonding leave. - 401k benefits. - Commuter benefits. - Generous employee referral program.

• Own Product Planning and Governance • Drive strategic alignment and lifecycle planning, including business case support, risk management, role clarity, governance mechanisms, comprehensive project plans, and stakeholder commitment • Maintain a prioritized product backlog and support delivery planning aligned to mission needs, user feedback, and performance outcomes • Elicit and document functional and non-functional requirements, user personas, epics/user stories, and acceptance criteria • Collaborate on wireframes/mockups and ensure accessibility requirements are incorporated (e.g., WCAG / Section 508) • Partner with engineering teams to support development/configuration of applications, integrations, workflows, and APIs using approved technologies and secure coding/DevSecOps best practices • Support production operations, including monitoring, incident/problem awareness, and minor enhancements

• Responsible for facilitating, mapping and proposing solutions for business needs. • Collaborate in the analysis and documentation of the client's business needs, proposing business solutions that best meet those needs. • Assist the Product Owner and other team members in decomposing identified business needs, identifying system requirements generated/impacted as user stories to start sprint execution; • Understand existing business processes, products and services and their rules in order to provide IT solutions whenever necessary; • Understand the needs of business managers and clients/users to propose solutions; • Identify and map business needs in a practical and visual manner; • Represent business needs as maps, business requirements and user stories; • Master the concepts of business analysis and process, user-centered design, and agile methods; • Identify IT services that can be reused across different business areas or stages of a business process; • Facilitate and conduct workshops using agile techniques.

Company : enGenJob Description : JOB SUMMARY This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems. ESSENTIAL RESPONSIBILITIES - Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design. - Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. - Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. - Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. - Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. - Other duties as assigned. EDUCATION Minimum - Bachelor's Degree in Business Management, Information Systems, or closely related field Substitutions - None Preferred - None EXPERIENCE Minimum - 3 - 5 years in IS/IT Preferred - 1 - 3 years in Lean/Six Sigma experience - 1 - 3 years in the Health Insurance Industry - 1 - 3 years in the Healthcare industry LICENSES OR CERTIFICATIONS Required - None Preferred - Information Technology Infrastructure Library (ITIL) - The Open Framework Group (TOGAF) - Six Sigma - Project Management Professional (PMP) SKILLS - Analytical Skills - Problem-Solving - Communication Skills - Report Writing - SQL - Agile Methodolgy - Agile Project Management Language Requirements (other than English) None Travel Required 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-Based Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $57,700.00 Pay Range Maximum: $107,800.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice