• Help healthcare organizations solve their toughest challenges through strategic process improvement • Drive complex projects and solve difficult problems • Serve as a true advisor to clients • Participate in a supportive environment that fosters innovation

Prominence Advisors is actively seeking an **Epic HB Analyst** to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients.** Who We AreProminence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website.

• Examine, interpret, and visualize trends in medical data to generate actionable insights that support new business processes and refine existing ones. • Execute, maintain, and monitor SQL queries efficiently to meet business objectives. • Create and maintain detailed reports that combine narrative and visual elements to effectively communicate results to diverse audiences. • Continuously evaluate and enhance data mining and enrichment processes, developing tools and programs to identify new opportunities. • Lead and manage small data projects, ensuring timely and successful delivery. • Work closely with other departments to align data insights with organizational goals. • Build custom reporting queries for Business Operations.

• Audit calls/interactions/transactions for aligned Teammates • Coach Teammates for performance improvement (campaign specific) • Report performance for an aligned span on a daily/weekly/monthly basis • Provide inputs and basis audits for briefings and training which need identification • Partner with Team Leaders (TLs) in leading team meetings for metrics improvement • Participate in strategic projects for the campaign/LOB • Identify and escalate any potential quality issues per defined process • Isolate and report defects; verify defect fixes • Suggest process/system improvements based on common customer concerns • Accomplish other responsibilities assigned by management • Drive quality initiatives, contests and campaigns for the assigned span • Be updated on knowledge and serve as SME for the campaign/LOB