• Review incoming client or internal requests and convert unstructured or complex inputs into clear project briefs, tickets, or templates for execution teams. • Evaluate requests for scope, urgency, dependencies, and required resources, then route tasks to the appropriate team or workflow. • Communicate with clients and internal teams to gather missing details, clarify expectations, and ensure alignment before work begins. • Monitor task progress, maintain organized documentation, and ensure deliverables move efficiently from intake through completion.

Who We Are:Ghost Story Games is a self-publishing game development studio founded by Ken Levine (Creative Director of System Shock 2, Bioshock, and Bioshock Infinite) and former Irrational Games developers. The studio’s mission is to create narrative-driven experiences rooted in immersive world building and gameplay. The Challenge:Ghost Story Games is seeking a talented Senior Project Manager to join us on Judas, the highly anticipated game led by Ken Levine (System Shock 2, BioShock series). Unique in its bold, creative vision, Judas is also built upon novel technology by which the visual world, gameplay, and story unfolds in meaningful, dynamic ways. The result is a significant and personal journey adapted to each player’s experience and offers a new approach to the art and storytelling of video games. We’re a small, agile studio handling the entire development and publishing lifecycle of our games. As a Senior Project Manager, you’ll play a vital role in driving project execution across disciplines, helping ensure teams stay focused, milestones are met, and communication flows seamlessly. You’ll work with leadership and developers alike to keep the project organized, flexible, and moving forward — from prototype through release and beyond. What You’ll Take On: - Lead and coordinate planning and delivery efforts across design, engineering, art, audio, QA, and publishing teams. - Collaborate with team leads and studio leadership to build and maintain project roadmaps, feature schedules, and milestone plans. - Track progress on key deliverables, anticipate bottlenecks, surface risks, and drive proactive solutions. - Run daily standups, sprint planning sessions, milestone reviews, and retrospectives to maintain accountability and clarity. - Manage build schedules and release readiness — including certification timelines, QA coordination, and launch preparedness. - Serve as a point of contact between cross-functional teams, ensuring goals and expectations are clearly aligned across departments. - Support the studio's development culture by continuously improving workflows, documentation, tooling, and communication processes. - Assist with vendor and partner coordination, including platform holders, localization teams, and other external contributors. What You Bring: - 4+ years of experience as a Project Manager, Producer, or Program Manager in the game industry or a closely related field. - Mastery experience with Jira. - Familiarity with Unreal Engine (4 or 5) and version control systems (e.g., Perforce, Git). - A strong understanding of game development workflows, pipelines, and production challenges. - Experience managing complex projects with multiple teams and overlapping dependencies. - A proactive, adaptable mindset with strong follow-through and problem-solving instincts. - Excellent verbal and written communication skills, with a focus on clarity and alignment. - Ability to thrive in a small, fast-moving, hands-on team environment. - A passion for games and an interest in participating across the full game development lifecycle. Great to Have: - Experience with live game operations, release pipelines, or patch scheduling. - Familiarity with console and platform certification (Xbox, PlayStation, Steam, etc.). - Exposure to publishing or marketing workflows, including community management and storefront coordination. - Interest in improving team efficiency through tooling, automation, or workflow optimization. When Applying For This Position: Please watch the following GDC talk given by Ken Levine: http://www.gdcvault.com/play/1020434/Narrative The pay range for this position in Massachusetts at the start of employment is expected to be between $120,000 and $150,000 per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses

• Oversee all aspects of the implementation of the Contract for a Delivery Project, or a portion of a IS Delivery Project • Manage the financial aspects of the Project, Subcontractors / Vendors, Client relationships and delivering a safe, quality outcome • Maintain a safe and secure work environment through active participation in site planning, Safety Plan review, JHA approvals, on-site tool box talks and conducting site walks • Is the key resource for the Project Executive and Vice President for all project scope to ensure code and project requirements are met • Manage the Project Budget and execute the management of the Contract delivery type - Guaranteed Maximum Price (GMP), Lump Sum, or Concession Agreement • Negotiate and prepare vendor purchase orders and subcontracts in a timely manner to support the project schedule milestones • Ensure accurate, timely and pertinent monthly project reports and cost reviews with project leadership utilizing current information from the Job Management and Accounting Platforms • Ensure the implementation of the Project Specific Quality Assurance Plan, including proper documentation to the client and all Subcontractors / Vendors

Are you an expert in orchestrating high-impact enterprise software implementations from kickoff to go-live? Do you enjoy translating complex requirements into structured delivery plans that bring teams and customers together? Are you eager to help investment managers transform their operations using modern cloud technology while delivering exceptional implementation experiences? If so, we invite you to be a part of our innovative team. As a Project Manager within Customer Experience at Ridgeline, you will lead end-to-end implementations of Ridgeline’s enterprise cloud platform for investment management firms. You will partner closely with both internal teams and customer stakeholders to define scope, drive delivery, and ensure successful go-lives across complex enterprise programs. In this role, you will guide implementation strategy, coordinate cross-functional execution, and leverage modern technologies—including AI-powered tools such as ChatGPT and other emerging solutions—to enhance project planning, documentation, communication, and delivery efficiency. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you. You must be work authorized in the United States without the need for employer sponsorship. Domestic travel expected 25–50%. The impact you will have: - Lead end-to-end implementation projects from kickoff through go-live for Ridgeline’s enterprise cloud platform - Define project goals, scope, and success criteria while establishing structured delivery plans and timelines - Coordinate cross-functional teams including consulting, engineering, product, and customer stakeholders to ensure seamless execution - Build strong relationships with client stakeholders while maintaining transparency and alignment throughout project lifecycles - Manage project scope, milestones, and deliverables to ensure high-quality outcomes and successful deployments - Monitor project budgets, timelines, and resources to ensure efficient and cost-effective delivery - Identify potential project risks and proactively develop mitigation strategies to protect delivery timelines and customer outcomes - Maintain clear communication with internal teams and customer leadership regarding progress, risks, and key milestones - Ensure project deliverables meet quality standards and customer expectations - Analyze project outcomes and delivery performance to identify improvement opportunities for future implementations - Contribute to continuous improvement of Ridgeline’s implementation frameworks, delivery methodologies, and operational processes - Leverage AI-powered tools such as ChatGPT and other emerging technologies to improve documentation quality, communication clarity, and project management efficiency - Support team collaboration and knowledge sharing across implementation programs to strengthen delivery consistency and operational excellence What we look for: - Bachelor’s degree in Finance, Business, Computer Science, Information Technology, or a related field - 5+ years of experience leading investment management software implementations in a customer-facing role - Strong knowledge of front-office and back-office investment management workflows including portfolio accounting, performance measurement, trading, reconciliation, data management, compliance, and reporting - Proven experience managing enterprise software implementations with both functional and technical workstreams - Demonstrated ability to coordinate cross-functional teams and drive complex projects to successful completion - Strong organizational and time management skills with the ability to manage competing priorities - Ability to work independently with limited direction while maintaining strong collaboration with stakeholders - Excellent interpersonal and relationship-building skills with the ability to work effectively with both internal teams and customer leadership - Demonstrated curiosity and ability to quickly learn new technologies and software platforms - Experience communicating project status, risks, and recommendations to executive stakeholders - Willingness to learn about cutting-edge technologies while cultivating expertise in the investment management domain - An aptitude for problem solving - Ability to communicate effectively - Serious interest in having fun at work Bonus: - Understanding of Agile principles and SaaS development lifecycles - Familiarity with Google Workspace and/or Microsoft Office tools - Experience using collaboration and delivery tools such as Slack, JIRA, Confluence, or Mavenlink - Basic understanding of AWS, APIs, and serverless technologies - Project management certifications such as PMP, CAPM, or PRINCE2 About Ridgeline Ridgeline is the industry cloud platform for investment management. It was founded in 2017 by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. Headquartered in Lake Tahoe with offices in Reno, NV and Manhattan, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Inc. Magazine, Glassdoor, and Northern Nevada as a “Best Place to Work” and by LinkedIn as a “Top U.S. Startup.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Compensation and Benefits The cash compensation amount for this role is targeted at $127,000 - $152,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits. #LI-Remote