• Provide high-level administrative support to the CCO, including managing calendars, scheduling meetings, and coordinating travel arrangements. • Oversee the CCO’s schedule, including arranging meetings, appointments, and ensuring all commitments are efficiently managed. • Arrange domestic and international travel for executives, including flight bookings, accommodations, and ground transportation. • Compile and process expense reports for the CCO and senior leadership, ensuring accuracy and timely submission. • Sort and respond to emails on behalf of the CCO when necessary, ensuring important communications are handled promptly. • Organize and prepare materials for executive meetings, including drafting agendas, taking minutes, and following up on action items. • Assist with event planning for sales teams, including coordinating logistics for major industry events like BlackHat and RSA, and organizing team events. • Provide support for the onboarding process of new hires, particularly for the sales team, ensuring a smooth and welcoming transition. • Assist in the planning and execution of special projects, working cross-functionally with teams to ensure timely completion and alignment with company objectives. • Prepare and edit documents, presentations, and reports for executive review, ensuring accuracy and a high standard of quality. • Assist in the coordination of company events, board meetings, and other high-profile activities, ensuring all logistical details are handled efficiently.

• Provide high-level administrative, operational, and strategic support to senior executive leadership • Manage complex, high-volume calendars, including internal meetings and travel • Draft, edit, and coordinate executive-level correspondence and presentations • Coordinate leadership meetings and prepare agendas and materials • Manage travel logistics, expense reporting, and administrative workflows • Support special initiatives and conduct basic research as assigned

• Answer inbound calls from prospective customers • Respond to inquiries about one-time and recurring cleaning services • Convert leads into booked appointments • Proactively position recurring services during initial booking calls • Follow provided sales scripts and service guidelines • Maintain accurate records of calls and bookings in our CRM • Follow up with leads when appropriate • Deliver excellent customer service while driving revenue

• Manage and organize executive inbox communications, including drafting replies when appropriate • Coordinate and maintain calendar scheduling, ensuring meetings align with business priorities • Identify and resolve scheduling conflicts or follow-up items before they become blockers • Prepare daily summaries or updates so leadership begins each day informed and aligned • Support administrative, audit, and operational tasks tied directly to executive workflow • Maintain professionalism, confidentiality, and sound judgment in all communication