Job Title: Senior Manager, Events Department: Events Location: Remote in National Capital Region Reports to: Senior Director, Events Direct Reports: No Classification: Exempt Position type: Full-Time Employee Anticipated Pay Range at Commencement of Employment: $69,000 - $88,000 per year Blue Star Families Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country. Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind. A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges: frequent relocations, deployments, career disruption, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging. We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions. Who We’re Looking For: - Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters. What You’ll Do Here: - Solve complex challenges with data, heart, and humility - Build cross-sector partnerships that get things done - Help military families feel at home wherever they live If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong. General Description The Senior Manager, Events is responsible for the planning, coordination, and execution of small- to mid-scale events, ranging from intimate gatherings to programs hosting up to 100 participants. This role oversees all aspects of event logistics, including venue coordination, vendor management, run-of-show development, guest communications, and on-site operations, ensuring a seamless experience and high standard of execution. Working closely with internal teams and external partners, the Senior Manager aligns event planning and delivery with organizational goals while managing budgets, timelines, and operational standards. Responsibilities include coordinating program elements such as scheduling, audiovisual requirements, catering, and guest services to ensure each event is executed efficiently, professionally, and in alignment with the organization’s brand and mission. This position also supports the Senior Director of Events in the planning and execution of large-scale organizational events at BSF, including but not limited to Celebration and Salute. While this role is remote, periodic out-of-town, overnight travel is an essential function. In-person time is critical to how we work — enabling deep collaboration, team alignment, creative problem-solving, and a shared sense of purpose. Team members are expected to travel several times per year for offsites, planning sessions, and company-wide gatherings. These events are essential for contributing to team outcomes, building trust across the organization, and staying aligned in a distributed environment. Participation in these in-person gatherings is a required part of the role and integral to successful performance in our remote-first organization. *Must reside in the National Capital Region. Key Job Functions Event Management and Logistics - Plan, manage, and execute events ranging from small meetings and briefings to programs of up to 100 attendees. - Develop event strategies that support organizational goals, stakeholder engagement, and brand visibility. - Manage all event logistics including venue selection, vendor coordination, catering, audiovisual, and transportation. - Create and maintain detailed event timelines, run-of-show documents, and production schedules. - Collaborate with the Senior Director on event budgets, contracts, and procurement processes to ensure fiscal responsibility. - Coordinate with internal teams, leadership, and external partners to align event objectives and deliverables. - Lead onsite event operations, supervise staff and vendors, and troubleshoot issues in real time. - Manage guest experience including invitations, registration, communications, and VIP coordination. - Evaluate event performance through post-event reporting, feedback analysis, and recommendations for improvement. - Maintain strong relationships with vendors, venues, sponsors, and community partners. - Perform other related duties as assigned. Required Experience, Skills & Background - Bachelor’s degree in related field preferred or equivalent experience - 7+ years of professional experience in event management, experiential marketing, or program management with demonstrated success delivering events from concept through execution. - Proven ability to plan and manage events ranging from small meetings and briefings (1–25 participants) to mid-scale programs and receptions (up to 100+ attendees). - Strong project management skills, including timeline development, logistics planning, and the ability to manage multiple concurrent events. - Experience developing and managing event budgets, vendor contracts, and procurement processes. - Demonstrated success with vendor and venue management, including catering, audiovisual, décor, staging, and transportation. - Excellent stakeholder management skills, with the ability to collaborate across senior leadership, external partners, sponsors, and vendors. - Experience producing events for diverse audiences, such as corporate leaders, government stakeholders, nonprofit partners, donors, or community members. - Strong communication and presentation skills, including drafting event briefs, run-of-show documents, invitations, and post-event reporting. - Ability to manage on-site operations and lead cross-functional event teams under fast-paced and time-sensitive conditions. - Experience integrating event strategy with organizational goals, including brand visibility, partnership development, community engagement, or fundraising outcomes. - Strong attention to detail with the ability to problem solve quickly and effectively during live event execution. - Familiarity with event technology platforms (registration systems, CRM tools, ticketing platforms, and virtual/hybrid event tools). - Ability to analyze post-event metrics and feedback to inform future event strategy and improve attendee experience. - Demonstrated professionalism, discretion, and the ability to work effectively with high-profile guests, executives, and external stakeholders. - Travel is required to attend meetings, trainings, events, etc. - May be required to work nights, weekends, and holidays as necessary to carry out key job functions. - Ability to lift and carry supplies and equipment up to 30 lbs. Desired Experience, Skills & Background - Experience with membership driven organizations. - Familiarity with the military community. More About Blue Star Families Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another. Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing. Blue Star Families is a registered 501(c)(3) nonprofit organization. EEO Policy Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Why Blue Star Families? - Mission-driven work supporting military service members and their families - Flexible work options (remote, or hybrid depending on the role) - Competitive salary - Comprehensive benefits, including health, dental, and vision insurance - 403(b) retirement plan with employer match - Flexible Spending Accounts, life insurance, and disability insurance - Communications allowance - Professional development and career growth opportunities - PCS leave for Active Duty military spouses

• Develop forward-thinking and marketable conference agendas covering blockchain, Web3, decentralized finance (DeFi), digital assets, AI, and emerging technologies • Conduct market research using industry trends, ecosystem developments, and attendee insights to shape compelling content programs • Identify emerging themes and white-space opportunities within the blockchain ecosystem • Write engaging session titles and descriptions that communicate value and drive registrations • Collaborate with internal teams and industry experts to develop innovative program formats and thought-leadership sessions • Identify, invite, and secure high-caliber speakers including founders, investors, developers, regulators, and industry thought leaders • Build relationships with influential voices across the Web3 and blockchain ecosystem • Manage speaker communications, deliverables, and scheduling • Organize speaker preparation calls and ensure speakers are fully prepared for their sessions • Provide full speaker support before, during, and after the event • Work closely with marketing, sponsorship sales, and event operations teams to align content strategy with audience growth and sponsorship opportunities • Participate in regular show team meetings and communicate project updates and needs to stakeholders • Support the development of thought-leadership opportunities that integrate sponsors and partners in meaningful ways • Attend and manage conference programming onsite • Coordinate session logistics and support speakers throughout the event • Ensure a seamless and engaging experience for speakers, attendees, and partners • Oversee temporary staff responsible for speaker rooms and session coordination • Develop and manage conference budgets, including speaker stipends and program expenses • Maintain detailed timelines aligned with event milestones • Ensure all deliverables are completed on schedule and within budget • Track content performance, attendee engagement, and speaker feedback • Conduct post-event analysis and apply insights to improve future conferences • Experiment with new session formats, community-driven programming, and interactive experiences

Interested in working on innovative projects at a fast-growing, pre-IPO SaaS company? Join Icertis for a 10–12 week summer internship on our Global Events team. As an Event Intern, you’ll gain hands-on experience across the full B2B event lifecycle — from strategy and logistics to technology and analytics. You’ll collaborate with a global team to help bring world-class events to life across the Americas, EMEA, and APAC, while exploring AI tools that make our event processes smarter and more efficient. This project-based internship is ideal for someone who is organized, tech-curious, and excited about the intersection of events, technology, and business impact. At the end of the program, you’ll present your work and key learnings to members of the Icertis executive team. #LI-AA2 Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Sr Account Manager (Events), you’ll work closely with the Events Lead and the client’s Events and Experiences Team to manage and execute multi-day, large scale, marquee events throughout the year. You’ll also partner cross-functionally with teams within our client’s portfolio, including: - Marketing - PR - Product - UX teams as needed We're looking for an experienced and passionate event marketer who has: - Extreme attention to detail - A knack for executional logistics - Strong communication and organizational skills - Comfort in navigating complex issues and working through ambiguity - Ability to design compelling event programs and solutions that showcase our client’s innovations Company Description Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing, and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in: - Experiential marketing - Commerce + retail media - Field marketing - Design and production With a 35+ year history, Mosaic has office hubs in: - Chicago - Dallas - Toronto We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com . Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use . #DiscoverYourPath