We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Nebraska, South Dakota, or Iowa. Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. What you will do: The Broker Transaction Analyst (BTA) is a dynamic role focused on delivering hands-on, customer-centric service through meticulous review and management of contracts, addendums, notices, and agreements associated with eXp client and customer transactions. Leveraging advanced technology, including AI-enhanced workflows within eXp’s transaction management system, the BTA ensures thorough compliance and accuracy in all documentation. This role requires specialized education and advanced licensing to effectively support the Designated Managing Broker in overseeing eXp Realty brokerage operations within their state. A real estate license is required for this role. The BTA is integral in cultivating a collaborative team environment, proactively assisting agents to deliver exceptional brokerage services while ensuring adherence to state license laws, REALTOR association requirements, and MLS standards. Responsibilities include detailed transaction review, compliance training, and active participation in the eXp Risk Management initiatives and programs. The BTA will bring a proven track record of promoting risk management best practices, a deep understanding of real estate transaction workflows, and a collaborative, solutions-oriented approach. This role requires a "Customer service-focused collaborator with an eye for detail." This role requires a person who can seamlessly implement innovative technology-driven systems and processes, fostering a highly cooperative, team-focused work atmosphere and demonstrating an unwavering commitment to excellence. How you will make an impact: - Collaboratively support the Designated and Managing Brokers to ensure eXp agents consistently deliver outstanding real estate brokerage services. - May be asked to conduct training sessions to improve agents' knowledge of contracts, risk management practices and duties under licensing requirements, and state real estate regulations. - Respond promptly and effectively to agents’ requests for support, demonstrating exceptional customer service and care. - Utilize advanced technology, including AI-driven tools, to thoroughly review contracts and transactional documents, ensuring compliance with all legal and contractual obligations. - Foster a highly collaborative, solution-oriented environment by removing transactional barriers, modeling agile workflows, and actively participating in team-based initiatives to enhance agent experience, risk management, and operational excellence. - Actively consult and engage with eXp agents and internal teams to resolve complex transaction-related issues, providing practical solutions. - Support and promote the ongoing implementation of the eXp risk management initiatives, employing technology and innovative methods to enhance agent awareness and compliance. - Assist in the continuous development, improvement, and compliance monitoring of brokerage operations manuals at both the company-wide and state-specific levels. - Collaborate proactively with internal departments to identify and implement innovative, efficient solutions for supporting eXp’s growing agent base. - Demonstrate flexibility by providing backup support for Managing Brokers as necessary. - Fulfill additional duties as assigned to meet the strategic needs of the brokerage. How you will grab our attention: - Active real estate broker license with current continuing education credits in real estate, management, and legal compliance. - A minimum of 2 years of experience in detailed contract review, demonstrating comprehensive knowledge of real estate transactions. - Strong expertise and experience in real estate compliance, with a deep understanding of state and federal laws, Department of Commerce rules and regulations, Department of Housing and Urban Development requirements, NAR Code of Ethics, and MLS standards. - Exceptional written, verbal, and interpersonal communication skills, capable of clearly and effectively interacting with all organizational levels. - A highly collaborative approach with proven success in partnering with internal stakeholders to achieve shared objectives. - Ability to make swift, informed decisions, effectively addressing and resolving problems using sound judgment. - Uncompromising integrity, consistently demonstrating the highest ethical standards. - Active member of the National Association of REALTORS (NAR). - Strongly Preferred: Experience with the Skyslope transaction management system If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

We are currently seeking a Peer Recovery/Support Specialist certified in Louisiana to support our members in Washington State. This is a 100% remote position, but it requires working 11:00 AM – 7:00 PM Central Time (9:00 AM – 5:00 PM Pacific Time). We would love to connect with you if: - You are a Peer Recovery Specialist or Peer Support Specialist who has successfully participated in a recovery program. - You are caring and compassionate, with a passion for helping individuals facing substance-exposed living make positive changes in their lives. - You have strong organizational skills and a talent for problem-solving. If this sounds like you, Mindoula wants you on our team! Role Overview: Peer Recovery/Support Specialists serve as role models for individuals facing substance-exposed living and those in various phases of recovery. In this role, you will follow the Substance Use Disorder Program guidelines to plan care, assess client needs, and complete screenings. You will also refer clients to appropriate resources and coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies to provide high-quality care. Compensation: The salary for this position ranges from $43,000 to $46,000 a year / $20.67 to $22.12 per hour. Pay is determined by various factors, including but not limited to education, work experience, and certifications. In addition to your salary, Mindoula offers a comprehensive benefits package. Comprehensive Benefits Package includes: - Medical, Dental and Vision Insurance - Supplemental Life Insurance - Short Term and Long Term Insurance paid by Mindoula - 401k, with a company match - 3 weeks paid vacation each year, 4 mental wellness days and 11 holidays - Parental Leave: 8 weeks of paid parental leave - Personal Development Program: $500 credit reimbursement per calendar year Some of the responsibilities include: - Identifying individual member needs and documenting interventions based on relationships and assessments. - Providing support to members through a variety of settings and assisting with support groups, as needed. - Contributing to case management meetings to ensure a team approach is delivered for each member. - Completing documentation for member contacts, touches, cancellations and care plans based on organizational policies. - Communicating professionally with members, families, physicians, community agencies, agency leadership and office staff. - Following chain of command in communicating concerns or recommendations. - Responsible for achieving set goals/Key Performance Indicators (KPI's). - Representing and promoting Mindoula and the Substance Use Disorder program through participation and interaction with community, professional organizations and community outreach efforts. - Participating in timely conflict resolution and treating people fairly and with respect. - Supporting all members of the team in performance of their duties. - Participating in any performance improvement processes and initiatives. - Promoting responsible and ethical stewardship of Mindoula's resources. - Maintaining excellent punctuality and attendance during work hours. - Partnering with the enrollment team to grow the member census and identifying eligible members to enroll in program. - Other duties as assigned Apply for our Peer Recovery Specialist position today for the opportunity to join a team of professionals who are proactive in making a difference in others' lives! We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. Come be part of the solution!

Customer Experience Coordinator – Travel (Remote) Job Description: This role supports clients by providing assistance with travel-related services such as reservations, documentation guidance, and general customer inquiries. The position emphasizes communication, organization, and delivering a positive client experience in a structured remote environment. It is well suited for individuals who enjoy working with details, following processes, and supporting others in a service-focused role. Training and mentorship are provided, making this opportunity accessible to candidates without previous travel industry experience. Clear systems and ongoing guidance ensure individuals can perform confidently and effectively. Responsibilities: Duties include responding to client questions, assisting with reservation coordination, maintaining organized digital records, completing assigned training, and communicating in a timely and professional manner through approved channels. Qualifications: Strong written and verbal communication skills, attention to detail, self-motivation, dependability, and comfort using online systems are preferred. No experience needed. To Apply: Apply online. Qualified applicants will be contacted.

• Quickly respond to Houzz professionals via our inbound phone line or case rotation as a member of our pooled support team, while providing superior customer service • Support all other teams in the Industry Solutions channel to ensure we are providing the best service possible to reduce churn and increase software engagement • Contribute to a positive work environment and embody the Houzz culture • Answer software questions on program performance and functionality • First line of defense for Houzz Pro membership questions, including cancellations, upgrades, renewals, and more - successfully work with our Client Retention Specialist team to help resolve subscription cancellation, downgrade, or refund requests • Handle cancellations for professionals in their free trial, free trial grace period, and homeowner accounts among other scenarios • Foster program value and advance a positive program experience • Maintain KPIs for cases solved per day per rep, case solve time, QA, phone SLA, phone utilization, CSAT, engagement, and held upsell referrals • Correctly escalate cases to appropriate Houzz teams as required; including but not limited to Product Support Specialists II, QuickBooks Online Experts, Client Retention Specialists, Client Onboarding Specialists, Client Success Managers, Website Designers, and Account Executives • Refer professionals to our Growth and Upsell teams to upgrade their services • Train professionals on the software through Zoom meetings to help them deeply engage • Work with Ultimate pros assigned to our team to uncover Houzz profile and marketing areas of improvement, assist with questions about leads and help manage their subscription • Proactively engage all levels of pros in the software, identify learning opportunities, and follow up each interaction with specific homework for the pro based on the criteria to get the pro entrenched in the software • Attend continued software training sessions with the team or the larger industry solutions channel • Ad Hoc responsibilities as required