Location: Remote - Time zone - EST or CST (willing to work EST hours) Hourly Rate: $24.00 - $28.00 (dependent upon experience) Position Summary The Infusion Access Navigator is a critical member of Novella Infusion’s intake and patient access team responsible for owning the “in and out” of the referral and authorization process. This role proactively identifies and resolves intake delays, drives communication with providers and patients, and ensures that each referral moves through the journey efficiently and accurately. The Infusion Access Navigator acts as a bridge between clinical intake, operations, and sales functions—bringing visibility, accountability, and speed to the patient onboarding process. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: - Own the patient journey through the intake process, ensuring all required information is complete, accurate, and processed in a timely manner. - Proactively monitor cases to identify bottlenecks or missing information and take direct action to resolve exceptions and escalations rapidly. - Communicate regularly with providers and patients to share status updates, request additional information, and set clear expectations throughout the intake process. - Serve as primary point of contact for referral cases requiring coordination across multiple teams. - Review incoming referral packets to verify completeness and ensure accurate data entry into intake systems. - Work closely with Intake, operations, and sales to prevent cases from stalling and ensure smooth handoffs to scheduling. - Monitor and regularly report out on key performance metrics. - Contribute to process improvement initiatives to enhance speed and throughput, improve communication, reduce handoffs, and optimize role integration across departments. Minimum Qualifications - Self-starter, entrepreneurial spirit, attention to detail, and well organized - 3 or more years in a clinical office setting - Strong organizational and problem-solving skills with ability to manage multiple referrals simultaneously. - Prior experience with infusion therapy intake processes and EHRs preferred - Excellent communication and relationship management skills with both providers and patients. - Proven ability to navigate complex multi-stakeholder environments and drive cases to completion independently. - Experience in healthcare administration, specialty pharmacy, or referral coordination preferred. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit for long periods of time; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Serve as a CFO-level coach and financial execution partner to law firm owners across the country. • Conduct high-level 1:1 financial strategy calls with law firm owners. • Review financial statements, cash flow reports, KPIs, and performance dashboards. • Help owners understand the story behind their numbers and what actions they need to take. • Identify risks and opportunities in pricing, expenses, staffing, and operational performance. • Guide owners through budgeting, forecasting, and forward-looking financial decisions. • Document commitments and track measurable financial progress.

• Assist in financial data analysis and preparation of reports for senior management. • Support budgeting and forecasting processes under the guidance of finance managers. • Collaborate with accounting teams to streamline financial operations and ensure accuracy. • Assist in maintaining financial records and documentation. • Participate in ad-hoc projects related to cost optimization and financial strategy. • Contribute to financial modeling and scenario analysis as needed. • Work closely with cross-functional teams to support financial initiatives aligned with company objectives. • Assist in organizing and preparing materials for executive meetings and presentations.

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Performs activities which promote timely and accurate revenue recognition, inclusive of charge toggling, manual posting of charge debits/credits, and/or review of documentation to support charge levels. Assists in the analysis of daily revenue capture by monitoring and trending gross revenue using various tools and reports. Works directly with departments to identify appropriate and available tools/reports used to monitor and reconcile charges, ensuring standard use across the organization. As directed, captures and post charges based upon clinical documentation and/or other inputs from within the electronic health record (EHR). Assists in assessing the accuracy of all charging vehicles, including clinical systems and dictionaries, preference list, flowsheet rows, orders, bed charging, third-party charge interfaces and other charging mechanisms. Reviews and evaluates requests from Patient Financial Services (PFS, Coding, clinical departments) related to charge accuracy and/or timing. Coordinates with clinical departments and other Revenue Cycle departments to support timely charge reconciliation, rebilling projects and/or timely engagement to resolve suspended charges. Job Requirements: Education and Work Experience: - High School Education/GED or equivalent: Preferred - Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred Essential Functions: - Supports and assists in the analysis of daily revenue capture by monitoring and trending gross revenue using various tools and reports. As directed, captures and post charges based upon clinical documentation and/or other inputs from within the electronic health record (EHR). - Assists in assessing the accuracy of all charging vehicles, including clinical systems and dictionaries, preference list, flowsheet rows, orders, bed charging, third-party charge interfaces and other charging mechanisms. - Balances charge summary to encounter forms keyed before updating charges. Keeps supervisor /manager apprised of matters regarding charge entry. Coordinates and supports charge reconciliation efforts. - Ensures suspended charges are being resolved appropriately and ensures late charges are being handled properly. Facilitates projects and audits to improve processes related to revenue cycle, efficiency of charging and billing, and collection efforts. - Reviews and evaluates requests from Patient Financial Services (PFS, Coding, clinical departments related to charge accuracy and/or timing. Coordinates with clinical departments and other Revenue Cycle departments to support timely charge reconciliation, rebilling projects and/or timely engagement to resolve suspended charges. - Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.